customer specialist Work, Jobs in nine elms (with Salaries)

Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
3d
Sales Assistant - UNIQLO White City
Fast Retailing —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
3d
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
1d
Information Sharing Officer
Haringey Council —London
- £35,520 - £36,585 a year
- IT
- Communication skills
2d
Customer Assistant - Instore Bakery - Waterside Simply Foods
Marks & Spencer —London
- £14.74 an hour
- Part-time
- Bakery
- Employee discount
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist
PetInsuranceStartUp —London
- Hybrid work
- English
- Work from home
Quick apply
9d
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
11d
Sales Assistant - UNIQLO Watford
Fast Retailing —London
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
8d
Customer Service Representative
Premier Property Education —London
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
5d
Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £30,630 - £32,346 a year
- Weekend availability
- Communication skills
15h
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
9d
Wig and Breast Care Consultant
Browns More Hair Now Ltd —London
- £14.80 an hour
- Full-time
- Care experience
- Organisational skills
- In-person
Quick apply
2d
Switchboard Operator
King's College Hospital NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Overtime
- Computer skills
21h
Aviation Customer Service Specialist
World Kinect Corporation —London
- Full-time
- Customer service
- English
- Communication skills
1d
Train Cleaning Operative
Churchill Group —London
- £14.10 an hour
- 10 hour shift
- Employee discount

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Customer Operations Specialist

Storman Software LTD -
London

Quick apply

Job details

3 days ago

Qualifications

Customer service
Computer skills

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.

What Part Will You Play?

Resolves escalated/inbound client and/or merchants technical support issues relating to point of service (POS) products, such as but not limited to dial-up card swipe terminals, standard and customized software-based systems, and provide detailed responses to resolve customer issues. Enters required and additional relevant information into databases while resolving customer issues achieving established goals and objectives for quality and productivity measures. May assist in the resolution research for new or previously unknown point of sale product issues.
Leverages knowledge of existing and/or legacy POS products and services and customer service experience to assist in the coaching/training of less knowledgeable teammates. Develops knowledgebase of newly implemented or revisions to POS products, policies, procedures, compliance and association regulations through the continued participation in on-going training and reference to online manuals. Assists less experienced Technical Customer Service Representatives with the interpretation of association guidelines, policies and compliance regulations.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically Minimum 4 Years Relevant Exp

Preferred Qualifications

Typically Minimum 6 Years Relevant Exp
Previous customer service experience with a focus on payments industry

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
Supervision - Proposes methods and procedures on new assignments. May be informal team leader.
Computer skills - Basic computer skills
Industry Knowledge - Ability to develop basic payments industry knowledge
Research - Basic ability to research issues and resolve customer inquiries

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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Refine Your Search

customer specialist jobs in nine elms

Customer Operations Specialist

Sales Assistant - UNIQLO White City

Trainee Customer Resolutions Advisor

Customer Operations Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Support Specialist (UK-Slick)

Information Sharing Officer

Customer Assistant - Instore Bakery - Waterside Simply Foods

Income Collection Officer

Customer Success Specialist

Autonomous Vehicle Safety Officer

Sales Assistant - UNIQLO Watford

Resolution Coordinator

Customer Service Representative

Patient Administrator

Customer Experience Specialist, SMB

Wig and Breast Care Consultant

Switchboard Operator

Aviation Customer Service Specialist

Train Cleaning Operative

I want to receive the latest job alerts for customer specialist in nine elms

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