Commercial director Work, Jobs in Norfolk (with Salaries)

Internal Account Manager
Easy Cleaning Solutions Limited —Thetford
- £35,000 - £40,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
3d
Business Support Manager
Norse Group LTD —Norwich
- £40,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
14d
Commercial Program Manager
Fluke —Norwich
- Sales
- Marketing
- Analysis skills
Head of Cloud
Epos Now —Norwich
- £70,000 - £80,000 a year
- Full-time
- DevOps
- AWS
- APIs
Regional Director
Pest Control Partnership (UK) Ltd —Norwich
- Full-time
- Travel
- In-person
- Leadership
Quick apply
21h
Finance & Operations Manager/Executive PA
Avenue East Rentals —Norwich
- £13.00 - £13.50 an hour
- Temporary
- Hospitality
- Microsoft Excel
- Accounting
- Free parking
Quick apply
6d
Deputy Project Lead - Healthcare Sector
Mace —Norwich
- Full-time
- Hybrid work
- Contracts
9d
Associate Architectural Technologist
Vivid Infrastructure UK Limited —Norwich
- £30,000 - £40,000 a year
- Full-time
- CRM software
- AutoCAD
- CAD
Quick apply
Sales Development Representative (SDR)
Liftshare —Norwich
- Full-time
- Sales
- Computer literacy
- Presentation skills
Audiology Partner
Specsavers —Norwich
- Up to £50,000 a year
- Full-time
- Leadership
- Communication skills
Client Executive - Management Liability
Marsh —Norwich
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
4d

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People Operations Manager
Malary Ltd —Cambridge
Oversee the People Services shared inbox, ensuring all employee queries are responded to promptly, accurately, and with sensitivity.
£45,000 - £50,000 a year
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General Manager
Royal Norwich Golf Club Limited —Norwich
Driving membership, golf day and venue sales. A strong track record in revenue generation and event sales. This is a hands-on leadership role for someone who…
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2d

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commercial director jobs near norfolk

Internal Account Manager

Easy Cleaning Solutions Limited -
Thetford

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
3 days ago

Qualifications

Sales support
Customer service
English
Microsoft Office
B2B sales
Organisational skills
IT
Account management
Communication skills

Full job description

Salary depending on experience
Full time 9:00 – 17:30

Job Role Description: Internal Account Manager

Company: Easy Cleaning Solutions Ltd
Location: Thetford, Norfolk

Role Purpose

The Internal Account Manager is responsible for managing and developing relationships with existing customers, ensuring a high level of service while identifying opportunities to grow revenue within the account base. The role is integral to the sales function and plays a key part in delivering commercial targets and customer satisfaction.

Key Responsibilities

Manage a portfolio of existing customer accounts, acting as the primary point of contact
Build strong, long-term relationships to encourage repeat business and customer loyalty
Process customer quotations, and enquiries accurately and efficiently
Proactively identify upselling and cross-selling opportunities across the product range
Work closely with all members of the sales team to support account growth strategies
Liaise with internal departments (e.g., operations, logistics, finance) to ensure smooth order fulfilment
Monitor customer activity and follow up on dormant or lapsed accounts
Handle customer issues or complaints professionally, ensuring timely resolution
Maintain accurate records and produce regular reports on account performance

Key Skills & Competencies

Strong communication and relationship-building skills
Customer-focused with a proactive, solution-oriented approach
Good commercial awareness and sales mindset
Highly organised with strong attention to detail
Ability to manage multiple accounts and priorities effectively
Team player with the ability to collaborate across departments
Confident using various systems and Microsoft Office tools

Experience & Qualifications

Previous experience in an account management, sales support, or customer service role
Experience within a B2B environment (preferably in cleaning products, retail sales, or similar sectors) is advantageous
Proven ability to meet targets and deliver excellent customer service

Key Performance Indicators (KPIs)

Revenue growth within existing accounts
Customer retention and repeat order rates
Conversion rate of enquiries to sales
Response and resolution times for customer queries
Accuracy of data and customer communication

Reporting Structure

Reports to: Commercial Director
Direct Reports: None

Working Relationships

Internal: Sales team, operations, logistics, finance, procurement
External: Customers, suppliers (where relevant)

Additional Information

Office-based role in Thetford
May require occasional support for external sales or customer visits
Standard working hours, with flexibility based on business needs

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Experience:

Account management: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

commercial director jobs in norfolk

Internal Account Manager

Business Support Manager

Commercial Program Manager

Head of Cloud

Regional Director

Finance & Operations Manager/Executive PA

Deputy Project Lead - Healthcare Sector

Associate Architectural Technologist

Sales Development Representative (SDR)

Audiology Partner

Client Executive - Management Liability

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