Service desk engineer Work, Jobs in Normanton, Wyk (with Salaries)

Project and Service Delivery Engineer
OLS Ltd —Doncaster
- Up to £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Service Desk Engineer
etiCloud Limited —Sheffield
- £26,500 - £28,000 a year
- 8 hour shift
- Customer service
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Senior Process Engineer
Glanua —Wakefield
- Full-time
- Engineering
- Laboratory experience
- Business development
Quick apply
Customer Service Advisor (Hybrid)
SWARCO —Featherstone
- £26,500 - £27,400 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Service Advisor (Hybrid)
SWARCO Group —Featherstone
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Office Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS
Service Desk Analyst
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £25,760 - £27,476 a year
- Full-time
- In-person
10h
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
Quick apply
14d
Customer Service / Hire Desk Coordinator
Buckhurst Plant Hire Limited —Leeds
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
4d
Desk Based Account Manager
Genuit Group —Doncaster
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Solar Technical Designer
Zuno Tech Group —Leeds
- Full-time
- Schematics
- Communication skills
- Annual leave
IDAM Onboarding Engineer
DevNull Security —Sheffield
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Bachelor's degree
Quick apply
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Assistant Engineer (Structures Investigation)
WSP —Leeds
- Part-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Civil engineering
- Flexitime
- Work from home
7d
Senior Software Engineer
Minster Law —Wakefield
- £55,000 - £65,000 a year
- Azure
- SQL
- JavaScript
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
7d
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply

I want to receive the latest job alerts for service desk engineer in normanton, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Project and Service Delivery Engineer

OLS Ltd
Doncaster

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

Support Delivery Engineer

Doncaster Full Time – 40 hours per week

About OLS

OLS is a forward-thinking business delivering access control, software, and integrated security solutions across the UK.

We are a family-run business at heart. That means we support each other, we work hard, and we take real pride in what we deliver.

We don’t cut corners. We don’t overcomplicate things. We focus on getting it right first time and doing right by our customers and our team.

The Role

We are looking for a Support Delivery Engineer to play a pivotal role across our Technical Support and Service Delivery functions.

This role sits at the centre of delivery — ensuring all customer support activity, project implementation tasks, and internal processes are completed properly, on time, and to a consistently high standard.

You will support the Technical Support Desk, manage SLA performance, and work closely with the Service Delivery Manager to ensure everything we deliver is structured, controlled, and right first time.

This is not just a support role — it’s a role for someone who takes ownership, drives standards, and supports the wider team to deliver consistently.

What You’ll Be Doing

Technical Support & SLA Ownership

· Supporting the day-to-day running of the Technical Support Desk

· Managing Zoho Desk tickets in line with SLAs

· Prioritising and coordinating tickets effectively

· Ensuring clear, professional communication with customers

Team Support & Coordination

· Supporting and coordinating a small team of Technical Support Engineers

· Ensuring tasks are clearly allocated and completed on time

· Maintaining visibility across workload and priorities

· Providing structure and support to the team

Service Delivery Support

· Supporting the Service Delivery Manager with project implementation

· Ensuring all internal tasks are completed to the correct standard

· Acting as the link between support and delivery

· Maintaining consistency across all delivery activity

Systems, Process & Control

· Maintaining accuracy across Zoho Desk, CRM, and ERP systems

· Ensuring all work is tracked, recorded, and visible

· Supporting strong processes and structured delivery

· Helping improve how we operate as a business

Customer Experience & Standards

· Ensuring all work meets customer expectations

· Maintaining a right-first-time approach

· Supporting a consistent, high-quality customer experience

· Upholding standards across all areas of delivery

What We’re Looking For

Essential

· Experience in a technical support or service delivery role

· Experience working with ticketing systems and SLAs

· Strong organisation and attention to detail

· Ability to manage multiple tasks and priorities

· Confident communicator and team player

· Takes ownership and delivers consistently

Desirable

· Experience within access control or security systems

· Exposure to ERP / CRM / Zoho environments

· Experience supporting project delivery

What You’ll Get

· A key role within a growing business

· A supportive, close-knit team

· Opportunity to grow with the business

· A culture built around trust, standards, and doing things properly

Why Join OLS

We are not a corporate machine — we are a team.

We support each other, we expect high standards, and we take pride in what we do.

If you want a role where you can take ownership, be trusted, and be part of something that is

Pay: Up to £32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in normanton, wyk

Project and Service Delivery Engineer

IT Helpdesk Engineer - Experienced

Service Desk Engineer

Senior Process Engineer

Customer Service Advisor (Hybrid)

Customer Service Advisor (Hybrid)

Office Coordinator

Senior Service Desk Engineer

Service Desk Analyst

Service Desk Manager

Senior Operations Manager

Customer Service / Hire Desk Coordinator

Desk Based Account Manager

Solar Technical Designer

IDAM Onboarding Engineer

Level 2 Helpdesk Engineer

Assistant Engineer (Structures Investigation)

Senior Software Engineer

Network Operations Engineer

2nd Line Manager

I want to receive the latest job alerts for service desk engineer in normanton, wyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected