Customer experience specialist Work, Jobs in North Ferriby, Ery (with Salaries)

Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Product Support Specialist
The Good Travel Collective —Hessle
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
12h
Domestic Supervisor
OCS Group —Cottingham
- £18.97 an hour
- Monday to Friday
- Supervising experience
- Leadership
- Communication skills
Quick apply
IT Support Assistant
GEV Wind Power —Hessle
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Analysis skills
- Free parking
- Annual leave
Quick apply
Portal Support Specialist
CPM Holdings, Inc. —Brough
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
6d
Bank Porter
Spire Healthcare —Kingston upon Hull
- Weekend availability
- Customer service
- Driving
- Organisational skills
- Free parking
- Annual leave
8d
Area Sales Executive
WeBuyAnyCar —Kingston upon Hull
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Customer Service Representative
AAK International —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Operational Support Officer
HM Courts & Tribunal Service —Grimsby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
9d
Customer Service Advisor – Office Based (B2B)
Hallmark Doors & Panels —Kingston upon Hull
- £26,585 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
21h
Client Solutions Specialist
DNA Payments —Kingston upon Hull
- Employee assistance programme
Quick apply
Ground Care Sales Specialist
Ripon Group —North Ferriby
- Full-time
- Sales
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
Accompanied Viewer
Beercocks —Kingston upon Hull
- £12.75 an hour
- Part-time
- Administrative experience
- Organisational skills
- IT
Quick apply
Logistics Coordinator
elix sourcing solutions —Kingston upon Hull
- £27,000 - £29,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Office experience
Sales Assistant
Jollyes Pets —Kingston upon Hull
- £8.43 - £12.71 an hour
- Part-time
Quick apply
15h
Customer Champion
KCOM —Kingston upon Hull
- £25,662 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
12h
Customer Care Specialist - Service Receptionist
Northside Truck and Van —Immingham
- Full-time
- Communication skills
Key Account Executive
Arrow Industrial Group Limited —Kingston upon Hull
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
4d
Complex Wound Specialist
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee discount
12d
ERP Systems Superuser
Swift Group Ltd —Kingston upon Hull
- Full-time
- ERP systems
- Analysis skills
- Continuous improvement
Quick apply

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customer experience specialist jobs near north ferriby, ery

Senior Customer Service Advisor

Barclays -
Kingston upon Hull

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 13/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112717

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer experience specialist jobs in north ferriby, ery

Senior Customer Service Advisor

Product Support Specialist

Domestic Supervisor

IT Support Assistant

Portal Support Specialist

Bank Porter

Area Sales Executive

Customer Service Representative

Operational Support Officer

Customer Service Advisor – Office Based (B2B)

Client Solutions Specialist

Ground Care Sales Specialist

Accompanied Viewer

Logistics Coordinator

Sales Assistant

Customer Champion

Customer Care Specialist - Service Receptionist

Key Account Executive

Complex Wound Specialist

ERP Systems Superuser

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