customer service manager Work, Jobs in north lanarkshire (with Salaries)

Airport Manager - Scotland
British Airways —Edinburgh
- Full-time
- Bachelor's degree
- Communication skills
8d
Assistant Manager - Motherwell
BoyleSports —Motherwell
- £13.20 an hour
Quick apply
Customer Service Manager - Cardonald
Morrisons —Glasgow
- Hospitality
- Team management
- Employee discount
Quick apply
Bar/Restaurant General Manager
Alchemy Inns —North Lanarkshire
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Bar
- Social media management
Quick apply
5d
Regional Customer Sales & Support Manager
Volvo Group —Glasgow
- Up to £60,000 a year
- Microsoft Excel
- Sales
- Data analysis skills
- Employee assistance programme
- Employee discount
Team Leader
Card Factory —Clydebank
- £13 an hour
- Leadership
Customer Feedback Team Leader
RecruitmentiQ —South Lanarkshire
- Microsoft Word
- Microsoft Excel
- Customer service
Operations Manager
South Lanarkshire Council —South Lanarkshire
- £52,392 - £53,177 a year
- Weekend availability
- Annual leave
- Employee assistance programme
14d
Manager Designate - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Contact Centre Operations Manager
NFU Mutual —Glasgow
- Up to £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Financial services
- Annual leave
- Employee discount
1d
Store Manager
Footasylum —Glasgow
- Team management
- Leadership
- Communication skills
Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Head of Ecommerce
DFYNE —Glasgow
- Full-time
- In-person
- Tax experience
14d
Regional Delivery Manager
Evri —Motherwell
- £43,050 - £53,000 a year
- Agile
- IT
- Employee assistance programme
- Employee discount
Regional Customer Relationship Manager
Barchester Healthcare —Glasgow
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Helpdesk Manager
CBRE —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
1d
Area Sales Manager
Bestway Group —Newbridge
- Full-time
- Sales
- Communication skills
Quick apply
Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Falkirk
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Operations Manager
South Lanarkshire Leisure and Culture SCIO —South Lanarkshire
- £52,392 - £53,177 a year
- Weekend availability
- Annual leave
- Employee assistance programme
14d
Centre Manager
Halfords —Glasgow
- £41,000 - £53,000 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
2d

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customer service manager jobs near north lanarkshire

Airport Manager - Scotland

British Airways -
Edinburgh

Apply Now

Job details

Permanent | Full-time
8 days ago

Qualifications

Bachelor's degree
Communication skills

Full job description

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Airport Manager - Scotland

Do you want to lead motivate and inspire others to succeed?

This is an exciting opportunity to join the Worldwide Airports Directorate in this operational role as a Airport Manager - Scotland!

This is a crucial role, supporting the Regional Airports Manager - UK & Ireland, by providing safety and operational oversight, and other critical functions, all whilst leading and empowering multiple suppliers and partners, across 4 airports in Scotland with a combined total of over 200 weekly departures.

What you’ll do:

Lead the operational performance delivery of all suppliers at your airports.
Support your Deputy Airport Manager in the delivery of agreed targets and goals in addition to the control of expenditure.
You will be accountable for all required safety activities in your airports, ensuring they are fulfilled in a set and timely manner. This includes (but is not limited to) LPM, Audits, Station Emergency Response Procedures, and BCP's.
Act as the Local Emergency Coordinator (LEC).
Represent British Airways' interests within your airports; AOC, Monthly Airport Authority Account Meetings, etc.
Ensure that all airport activities are undertaken in compliance with BA’s corporate security and safety instructions, local security standards.
Deputise for your APM colleagues during absence, maintaining effective links with relevant Head Office departments and service partners for day-to-day operational issues.
Ensure that the quality of service delivered is in line with service level and contractual agreements. Obtain the highest level of performance and motivation through successful communication and influencing skills
Ensure all local resources are utilised in such a manner that customer satisfaction and revenue is maximised, and efficiency is increased within given constraints.

What you’ll bring to British Airways:

You will have a desire for continued learning and development in role, and be able to apply this to grow and enhance your skills and capabilities.
You will lead from the front, and bring a positive, can-do approach to the role, demonstrated through your operational and customer experience focus.
You will be inquisitive and tenacious in your approach to problem solving, demonstrating your own ability to quickly grasp new subject matter.
You will have the ability to collaborate with others to achieve common goals, drawing from your experience of working cross functionally, in an open and collegiate manner, with both internal and external colleagues.
You will have a strong commitment to your role and demonstrating willingness to persevere.
You will demonstrate self-motivation, as well as having the ability to motivate both internal and external teams.
You will be a true advocate and ambassador for British Airways across Scotland.

Your experience:

Airport operations experience, or exposure to operational decision making.

Experience of managing suppliers in an operational environment.

A proven track record, demonstrating experience of decision making whilst balancing the complex needs of the operation, our people and the business.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Apply Now

Refine Your Search

customer service manager jobs in north lanarkshire

Airport Manager - Scotland

Assistant Manager - Motherwell

Customer Service Manager - Cardonald

Bar/Restaurant General Manager

Regional Customer Sales & Support Manager

Team Leader

Customer Feedback Team Leader

Operations Manager

Manager Designate - Stirling

Contact Centre Operations Manager

Store Manager

Learning & Development Manager

Head of Ecommerce

Regional Delivery Manager

Regional Customer Relationship Manager

Helpdesk Manager

Area Sales Manager

Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped

Operations Manager

Centre Manager

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