3rd line support engineer Work, Jobs in North London, Gtl (with Salaries)

3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —London
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
12d
Deskside Support Engineer
7IM —London
- Azure
- Customer service
- Microsoft Office
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
End User Support Engineer
CMC Markets —London
- Full-time
- Windows
- IT
- Computer skills
2d
IT Infrastructure Engineer up to £36,000 per annum, plus car allowance
APCOA PARKING (UK) LTD —Uxbridge
- Up to £36,000 a year
- Weekend availability
- Computer networking
- IT
- Employee discount
Quick apply
3rd Line Engineer
ME+EM —London
- Full-time
- Azure
- No degree
- Scripting
- Annual leave
- Employee assistance programme
Quick apply
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply
Service Engineer
wavenet —Sevenoaks
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply
IT Service Desk Analyst
Acrelec UK —Hemel Hempstead
- From £27,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
11d
Network Engineer (Enterprise)
Arsenal Football Club —London
- Hybrid work
- Azure
- Computer networking
- Employee assistance programme
- Employee discount
3d
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Communication skills
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
Network Engineer (Enterprise)
Arsenal Football Club PLC —Highbury
- Hybrid work
- Azure
- Computer networking
- Employee assistance programme
- Employee discount
4d
Network Cisco Specialist 3rd Line
Exponential-e —London
- Azure
- AWS
- IT
- Referral programme
Quick apply
Junior EUC Engineer
NTT Data UK —London
- Bar
- Customer service
- Windows
Senior Legal Intercept Engineer
Viasat, Inc. —London
- Full-time
- Project management
- Computer networking
- Software development
ASPIRE GSC-Onsite IT Support Engineer
Version 1 —London
- Full-time
- Azure
- Customer service
- Windows
- Employee assistance programme
- Employee discount
Quick apply

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3rd Line Support Engineer

Elevate Technology Group -
London

Apply Now

Job details

Permanent
£45,000 - £50,000 a year

Qualifications

Microsoft Windows Server
ConnectWise
Azure
Virtualisation
SharePoint
VMWare
Communication skills
IaaS
Active Directory

Full job description

Location: Central London
Salary: £45,000 - £50,000 Plus 28 Days Holiday, Paid Certifications/Qualifications, Healthcare, Hybrid Working and more!

A leading, accredited MSP in Central London with a highly skilled Service Desk are looking for a 3rd Line Support Engineer to join their team. They support a broad client base and run a structured escalation function for P1 and P2 incidents.

You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leader and other senior engineers to ensure business critical issues are resolved quickly and properly.

This is a hands-on 3rd line role, with responsibility for both resolution and technical guidance to 2nd line engineers.

Key Responsibilities

Own and resolve high priority (P1/P2) escalations
Troubleshoot across Microsoft cloud, servers, virtualisation and networking
Support and guide 2nd line engineers on complex issues
Manage tickets and communication via ConnectWise
Work with third parties and senior stakeholders to reach resolution

Core Technologies:

Microsoft 365 including Exchange Online, SharePoint and Teams
Microsoft Azure (IaaS, networking, identity)
Windows Server administration and troubleshooting
VMware and Hyper-V virtualisation platforms
Active Directory, Group Policy and Entra ID
Networking fundamentals including firewalls, switching and connectivity

What They’re Looking For:

3+ years experience in an MSP, ideally in 3rd line or senior 2nd line escalation
Strong troubleshooting ability and calm under pressure
Strong stakeholder communication (internal and external)
ITSM/MSP tooling experience

Keywords:
3rd Line Support Engineer, MSP, Service Desk, Escalations, Microsoft 365, Azure, Windows Server, VMware, Hyper-V, Active Directory, Networking, ConnectWise, Central London

Location: Central London | Salary: £45000 - £50000 per year | Job type: Permanent | Posted: 10/02/2026

Apply Now

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