Technical support specialist Work, Jobs in North Moreton, Oxf (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
Product Training & Quality Specialist
Heat Engineer Software Ltd —Witney
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- System design
- Presentation skills
- Health & wellbeing programme
- Work from home
Quick apply
10d
Technical Material Support Specialist (Spanish speaker)
ATEXIS —Brize Norton
- Full-time
- Spanish
- Engineering
- Maintenance
Quick apply
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
E-Commerce Manager
pampeano —Kidlington
- £40,000 - £46,000 a year
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Employee discount
Quick apply
12d
Head of Research and Development
Milvus Advanced —Oxford
- £65,000 - £80,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Supervising experience
- Free parking
- Employee stock purchase plan
Quick apply
Facilities Management and Compliance Lead
SouthOxfordshireAndVale —Abingdon
- £52,892 - £58,923 a year
- Maintenance
- Project management
- Continuous improvement
- Flexible schedule
Quick apply
Personal Assistant
Planet IT Limited —Milton
- Up to £35,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Travel
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
3d
Senior Control Systems Engineer - Technical Support
Infinitesima —Abingdon
- £60,000 - £75,000 a year
- Hybrid work
- Python
Quick apply
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
14d
Staff Laboratory Technician
Fugro —Wallingford
- Full-time
- Laboratory experience
- IT
- In-person
- Flexible schedule
- Referral programme
10d
Billing & Technical Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Microsoft Access
- SQL
- Analysis skills
Quick apply
9d
Procurement Specialist - Electronics
MDA Space and Robotics Ltd —Didcot
- Hybrid work
- Oracle
- ERP systems
- Bachelor's degree
- Employee assistance programme
- Life insurance
Field Trials Specialist
Wild Bioscience —Abingdon
- Full-time
- Hybrid work
- Data analysis skills
- Travel
- In-person
Quick apply
Staff Laboratory Engineer
Fugro —Wallingford
- Full-time
- Hybrid work
- Microsoft Excel
- Laboratory experience
- In-person
- Flexible schedule
- Referral programme
Business Intelligence (BI) Manager
Centre for Ecology & Hydrology —Wallingford
- £50,447 - £53,535 a year
- Full-time
- Hybrid work
- Azure
- Maintenance
- Annual leave
- Employee assistance programme
5h
Procurement Specialist - Electronics
MDA —Didcot
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Organisational skills
- Employee assistance programme
- Life insurance
Senior Technical Project Manager – Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Leadership
Quick apply
2d
Business Intelligence Manager
UK Centre for Ecology & Hydrology —Wallingford
- £50,447 - £53,535 a year
- Part-time
- Hybrid work
- Azure
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
9h
Onsite Warehouse Support Specialist
ShipBob, Inc. —Abingdon
- Full-time
- English
- IT
- In-person
Quick apply
11d

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technical support specialist jobs near north moreton, oxf

Technical Support Specialist

GN Group -
Bicester

Apply Now

Job details

Full-time

Qualifications

iOS
Technical support

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

technical support specialist jobs in north moreton, oxf

Technical Support Specialist

Product Training & Quality Specialist

Technical Material Support Specialist (Spanish speaker)

FGA Technical Support & Warranty Executive

E-Commerce Manager

Head of Research and Development

Facilities Management and Compliance Lead

Personal Assistant

Senior Control Systems Engineer - Technical Support

Specialist IT Services and Support II

Staff Laboratory Technician

Billing & Technical Specialist

Procurement Specialist - Electronics

Field Trials Specialist

Staff Laboratory Engineer

Business Intelligence (BI) Manager

Procurement Specialist - Electronics

Senior Technical Project Manager – Data Centres & Enterprise Infrastructure

Business Intelligence Manager

Onsite Warehouse Support Specialist

I want to receive the latest job alerts for technical support specialist in north moreton, oxf

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