Housing association Work, Jobs in North Queensferry, Fif (with Salaries)

Tenant Liaison Officer
Sidey Solutions Ltd —Falkirk
- £32,500 a year
- Full-time
- Maintenance
- English
- Organisational skills
- Annual leave
- Life insurance
Quick apply
7d
Resident Liaison Officer
Harmony Fire —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9h
Housing Assistant - Multiple Locations across City
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Full-time
- Organisational skills
11d
Housing Officer - Multiple Locations across City
City of Edinburgh Council —Edinburgh
- £34,452 - £40,501 a year
- Full-time
11d
Housing Support Officer
Mears Group —Alloa
- £29,856.80 a year
- Monday to Friday
- Travel
- Annual leave
- Employee assistance programme
4d
Lead Practitioner
Turning Point Scotland —Fife
- £26,076 - £29,144 a year
- Part-time
- Cooking
- IT
7d
Tenancy Sustainment Officer
Horton Housing Careers —Thornton
- £26,406 a year
- Full-time
- Annual leave
- Employee assistance programme
Tenants Liaison Officer
Kier Group —Dalkeith
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Flexible schedule
Senior Projects Officer - Housing Assets & Compliance
East Lothian Council —Tranent
- £22.76 - £25.36 an hour
- Call to connect
- Hybrid work
- Driving
- In-person
- Work from home
4d
Energy Efficiency Officer - Housing
East Lothian Council —Tranent
- £22.76 - £25.36 an hour
- Call to connect
- Hybrid work
- Driving
- In-person
- Work from home
4d
Bank Retirement Housing Coordinator, Edinburgh - ID6124-1903
Trust Housing Association —Edinburgh
- £14.04 an hour
- Paid training
- Annual leave
5d
Housing Officer
Clackmannanshire Council —Alloa
- £33,945.03 - £37,704.53 a year
- Temporary
10d

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Resident Liaison Officer
Harmony Fire —Edinburgh
A-players here enjoy a competitive salary, a company vehicle, a Personal Development Plan with ongoing training and mentoring, unlimited holiday, a bonus scheme…
Quick apply
9h
Tenant Liaison Officer
Sidey Solutions Ltd —Falkirk
Experience working with vulnerable customers is desirable. Every year we continue to deliver complex window and door installation programmes for social housing…
£32,500 a year
Quick apply
7d

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housing association jobs near north queensferry, fif

Tenant Liaison Officer

Sidey Solutions Ltd
Falkirk

Quick apply

Job details

Permanent | Full-time
£32,500 a year
7 days ago

Benefits

Company car
Cycle to work scheme
Annual leave
Company pension
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
GCSE
Maintenance
English
Organisational skills
IT
Communication skills

Full job description

Tenant Liaison Officer

Location: Falkirk and surrounding areas
Contract: Full-Time, Permanent
Salary: Competitive

Sidey Solutions Ltd hold an enviable industry reputation and are firmly positioned as the most sustainable, reliable and experienced manufacturer, supplier and installer of quality windows and doors in Scotland. Every year we continue to deliver complex window and door installation programmes for social housing landlords, new-build developers and clients, with every product designed to enhance the energy efficiency, security and kerb appeal of their properties.

We are seeking a proactive and customer-focused Tenant Liaison Officer to support the delivery of planned maintenance and improvement works across Falkirk Council properties.

In this key customer-facing role, you will be the main point of contact for residents, ensuring they are kept informed, supported, and engaged throughout the works. You will play a vital role in building trust, managing expectations, and ensuring a positive customer experience.

Key Responsibilities

Act as the main point of contact for residents throughout planned works
Communicate project updates, arrange appointments, and issue notifications
Build positive relationships and deliver high-quality customer care
Support vulnerable residents and consider individual needs
Handle enquiries and complaints professionally, ensuring timely resolution
Liaise closely with operational teams to minimise disruption
Maintain accurate records and update internal systems
Monitor feedback and support continuous service improvement

About You

Experience in a customer-facing role is essential
Strong communication, interpersonal, and organisational skills
Ability to manage a varied workload and work across multiple teams
Professional, positive, and solution-focused approach
Experience working with vulnerable customers is desirable
Good IT skills and attention to detail
Full UK driving licence is essential

What We Offer

30 days annual leave, rising with service
Company Pension Scheme
Death in Service life insurance (subject to eligibility criteria)
Competitive salary
A company vehicle will be provided

If you are a confident communicator with a strong commitment to customer service, we would encourage you to apply.

If you are interested in the role and would like to apply, please send a copy of your CV with covering letter by no later than Friday 31 July 2026.

Pay: £32,500.00 per year

Benefits:

Company car
Company pension
Cycle to work scheme
Life insurance
On-site parking
Referral programme

Ability to commute/relocate:

Falkirk, Falkirk: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

customer focus: 1 year (required)
maintenance works: 1 year (required)

Language:

English (required)

Licence/Certification:

Full UK Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

housing association jobs in north queensferry, fif

Tenant Liaison Officer

Resident Liaison Officer

Housing Assistant - Multiple Locations across City

Housing Officer - Multiple Locations across City

Housing Support Officer

Lead Practitioner

Tenancy Sustainment Officer

Tenants Liaison Officer

Senior Projects Officer - Housing Assets & Compliance

Energy Efficiency Officer - Housing

Bank Retirement Housing Coordinator, Edinburgh - ID6124-1903

Housing Officer

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