Job Title: Driver/Installer
Location: Unit 3 West Chirton Trading Estate, North Shields, NE29 7TY
Salary: £29,305
Contract Type: Permanent, Full-time. Monday to Friday, 8am-5pm
About FRC Group
FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values—Bravery, Creativity, Passion, and Professionalism—drive us to tackle social issues head-on, innovating to create sustainable solutions and inspiring positive change.
Operating for over 35 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community, and ensuring everyone has access to the essential items that make a house a home.
Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through comprehensive training, development opportunities, and a culture that celebrates achievements and milestones.
Job Description
As a Driver/Installer, you will be a key member of our logistics team, ensuring efficient and timely furniture collections and deliveries while providing exceptional customer service. Your role will involve driving, delivering loading/unloading, installing furniture, all while upholding safety standards and best practices.
Key Responsibilities:
- Driving & Deliveries – Drive company vehicles safely and professionally, adhering to Drivers’ Hours and Working Time Directive regulations.
- Loading & Installation – Load, unload, assemble and fit furniture
- Compliance & Safety – Conduct daily vehicle checks, ensure proper documentation, and maintain vehicle security.
- Customer Service – Communicate with customers about delivery times and ensure a positive experience.
- Mentoring & Support – Guide and support trainees, apprentices, and agency staff to develop their skills.
- Equipment & Tools – Maintain company-issued tools and report any defects or missing items.
- Team Collaboration – Work closely with warehouse teams, customer service staff, and management to ensure smooth operations.
Skills and Experience:
- A full UK driving licence (held for at least 2 years)
- Confidence with heavy lifting and using hand tools
- Basic DIY skills and a good grasp of Health & Safety
- Friendly, professional manner and excellent communication skills
- A team player with a positive, can-do attitude
- Passionate about making a real difference in people's lives
Benefits
- 27 days holiday per year plus bank holidays
- Up to 10% pension match
- Staff purchase schemes
- Medicash health insurance
- Employee assistance program
- Travel passes
- Cycle to work scheme
- Birthday celebrations and meals
- Values awards & vouchers
- 3 paid volunteering days per year
- Free parking
- Death in service
- Enhanced maternity and paternity pay
- Free tea, coffee, and fruit
- Wonderful Wednesdays – Free Toast and gatherings
- Training and Development opportunities
- A great place to work with a positive social impact
Interested? Join FRC Group and be part of a team that is dedicated to ending furniture poverty while promoting a culture of bravery, creativity, passion, and professionalism. Apply now to make a meaningful difference in a dynamic and supportive environment.
Job Type: Full-time
Pay: £29,305.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
Work Location: In person
