Lettings assistant Work, Jobs in North Shields, Twr (with Salaries)

Part Time Customer Service Assistant ( 18 Hours pr week)
Manchester Apartments —Newcastle upon Tyne
- From £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d

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Part Time Customer Service Assistant ( 18 Hours pr week)
Manchester Apartments —Newcastle upon Tyne
Take calls and handover any queries or communications to the management team. Professionally greet all residents and visitors in a friendly manner.
From £12.71 an hour
Quick apply
8d

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Part Time Customer Service Assistant ( 18 Hours pr week)

Manchester Apartments
Newcastle upon Tyne

Quick apply

Job details

Part-time
From £12.71 an hour
8 days ago

Benefits

Additional leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Sabbatical
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Janitorial experience
Customer service
Organisational skills
Commercial cleaning
Communication skills
Time management

Full job description

My Apartments is part of the Paragon Property group, a fast-growing Property Developer, Lettings, Property and Facilities Management business based in Manchester city centre. We acquire unloved buildings and renovate them into stylish, high standard and energy efficient apartments.

My Apartments is looking to recruit a Customer Service Assistant to work in our residential development in Newcastle

Role Profile

We are looking for keen applicants who are vigilant and thrive in providing excellent customer service. This role will include a rota of 3 shifts which will include weekend work.

Key Responsibilities

Professionally greet all residents and visitors in a friendly manner.
Take calls and handover any queries or communications to the management team.
Initial point of contact to manage all building and resident queries.
Remain contactable throughout your shift whilst away from the front desk through the building mobile phone.
Confidently deal with contractors on-site ensuring the signing in/out and fire brief process is followed.
To attend any incidents within the residence and resolve the issue promptly ensuring it is recorded correctly.
Ensuring that building standards are maintained, including cleaning of public and back-office areas when necessary.
Complete daily site walks, ensuring that health and safety and cleaning standards are maintained.
Ensuring all maintenance issues and building defects and recorded on Fix Flow and to Management in a timely manner.
Delivery and maintaining the organisation of student parcels and mail.
Ensure all parcels and deliveries are received, logged, and maintained securely in line with the package process.
Timely raise any issues with management regarding package delivery and collections.
Assist with the planning, preparation and running of events within the building, including ordering and setting up any supplies and equipment.
Provide event feedback and pictures to the events and marketing team.
Supporting management with Midterm Inspections/ Check in’s / check outs
Supporting management and team during refresh period
Provide a through handover at the end of each shift.

Experience, Skills, and Knowledge

Professional and hardworking with a positive and upbeat personality, and desire to do a good job.
Committed and takes a pride in your work, reliable, flexible, pleasant.
Keen to help others and truly engage with residents and colleagues.
Efficient and proactive, able to work independently and under own initiative.
Reliable, efficient, and strong time management and organisation skills
Customer service skills including excellent communication and listening skills.
High standards in cleanliness and attention to detail
Professional and hard working with a positive and upbeat attitude
Experience working with a customer facing role.
Demonstrates excellent customer service skills.
Is vigilant and understands and exercises the importance of Health and Safety
Efficient and proactive, able to work independently and use initiative.
Excellent communication skills both written and verbal and listening skills.
Reliable with strong time management and organisational skills.
High standards in cleanliness and attention to detail.
Presentable and smart.

Salary and package

Part time permanent position, 18 hours per week.
Based in Newcastle
Workplace pension scheme
25 days holiday+ 8 public holidays (pro-rated basis)
Employee assistance programme
Employee discount app
Birthday Voucher
Medicash

Job Type: Part-time

Pay: From £12.71 per hour

Benefits:

Additional leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Private medical insurance
Sabbatical
Sick pay

Work Location: In person

Quick apply

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Part Time Customer Service Assistant ( 18 Hours pr week)

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