Desktop support technician Work, Jobs in North West London, Gtl (with Salaries)

IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
- Gym membership
- Life insurance
Quick apply
7d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
1d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Technician
Laine Theatre Arts —Epsom
- £35,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
3d
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
9d
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- IT
- School
- Teaching
Quick apply
8d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Field Engineer
GreatFind Recruitment —North London
- £26,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
Quick apply
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
11d
IT & Network Support Technician
Skye Business Solutions —London
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Field Technician
Churchill Retirement PLC —Byfleet
- Full-time
- Travel
- SharePoint
- IT
- Employee assistance programme
- Sick pay
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
11d
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule
Operations Support Technician
The Opus Group —London
- Weekend availability
- Hybrid work
- Customer service
- Windows
- Travel
10d
IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
1d
IT Technician
Harris Federation —London
- £31,000 - £35,000 a year
- Microsoft Office
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- Windows
Quick apply
11h
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
8d

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Junior IT Support Technician
Code X London —London
Respond promptly to user inquiries via help desk tickets, phone calls, or email, delivering exceptional customer service and technical support.
£25,500 - £32,000 a year
Quick apply
7d
Junior Systems Administrator (Neasden, NW London)
Dazzle: Commercial & Office Cleaning | London —London
To provide support when technicians are on annual leave, busy or when required to as per the requirements of the business.
£20,000 a year
Quick apply

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IT Support Technician

MAL Contractors (Civil Engineering) Ltd
London

Quick apply

Job details

Temporary | Permanent | Full-time | Fixed term contract
£24,420.00 - £47,101.73 a year

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
Software troubleshooting
SCCM
BMC Remedy
Customer service
Software deployment
LAN
Windows
Microsoft Office
Firewall
Analysis skills
Network Protocols
Computer networking
DNS
Organisational skills
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide comprehensive technical assistance within our organisation. The successful candidate will be responsible for resolving hardware and software issues, supporting network infrastructure, and ensuring optimal operation of IT systems. This role offers an excellent opportunity to utilise and develop your technical expertise in a dynamic environment, delivering exceptional customer service and support across various platforms and operating systems.

Responsibilities

Provide first-line support to end-users via help desk tickets, phone, and email, ensuring timely resolution of technical issues.
Troubleshoot and resolve hardware problems related to computers, peripherals, and network devices.
Assist with software troubleshooting, including operating systems such as Windows, macOS, and Linux, as well as specialised enterprise applications.
Support computer networking activities including LAN, VPN, DNS, TCP/IP protocols, firewalls, and wireless connectivity.
Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates.
Maintain and support Microsoft Windows Server environments, including Active Directory management.
Monitor system performance and security using tools such as BMC Remedy, ServiceNow, Jira, and other ticketing systems.
Assist with the configuration and maintenance of network hardware such as routers, switches, and firewalls.
Document technical procedures and solutions clearly for future reference.
Collaborate with other IT team members to implement system upgrades or new technology solutions.

Skills

Strong knowledge of computer networking concepts including LAN/WAN architecture, TCP/IP protocols, DNS management, VPN configuration, and firewall security measures.
Proven experience in desktop support across Windows (Windows 10/11), macOS, and Linux operating systems.
Familiarity with Microsoft Office suite applications and enterprise tools such as SCCM, BMC Remedy, ServiceNow, Jira.
Experience supporting Microsoft Windows Server environments and Active Directory administration.
Ability to troubleshoot software issues effectively across various platforms; experience with software deployment tools is advantageous.
Excellent communication skills with a focus on customer service; capable of explaining technical concepts clearly to non-technical users.
Analytical skills to diagnose complex problems quickly; strong organisational skills for managing multiple support tickets simultaneously.
Knowledge of TCP/IP networking protocols including TCP ports; experience with DNS configuration is desirable.
Familiarity with security practices involving firewalls and VPNs; understanding of operating systems' security features is essential.

This role offers an engaging environment for IT professionals eager to apply their skills in a supportive team while contributing to the organisation’s technological excellence.

Pay: £24,420.00-£47,101.73 per year

Work Location: In person

Quick apply

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desktop support technician jobs in north west london, gtl

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