It technician Work, Jobs in North West London, Gtl (with Salaries)

IT Helpdesk Technician
DrTrafo Technical Support —London
- Up to £43,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
- Life insurance
Quick apply
2h
IT Technician
Whitmore High School —Harrow
- £29,622 a year
- Full-time
- Windows
- IT
- School
- Annual leave
3d
IT Support Technician (Junior)
Proper Snacks —London
- Full-time
- Travel
- IT
- In-person
Quick apply
7d
IT Technician (Shop-based)
ITS Digital Ltd —Hertford
- £30,000 - £35,000 a year
- Full-time
- Software troubleshooting
- Windows
- Driving
- Free parking
- Bereavement leave
Quick apply
20h
IT Support Technician
ServiceTec Airport Services International Limited —London
- Weekend availability
- Customer service
- Windows
- IT
- Free parking
- Annual leave
Quick apply
11d
IT Support Technician
TQS IT Services —Tower Hamlets
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
Quick apply
IT Field Technician
HQC LONDON LIMITED —London
- £24,420.00 - £41,541.92 a year
- Temporary
- Driving
- In-person
- Hand tools
Quick apply
12d
IT Technician
Gleaming Secure Services Ltd —Ilford
- £31,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
IT Support Technician
The Hospice of St Francis —Berkhamsted
- £27,000 a year
- Part-time
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Software troubleshooting
- Windows
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
10d
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
11d
IT Support Technician
Browne —Kings Langley
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
IT Support Technician Apprentice
MetaGedu —Harrow
- £16,640 a year
- Full-time
- Remote
- Customer service
- IT
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Technician Level 2
HighPoint —London
- Full-time
- Customer service
- Microsoft Office
- Linux
IT Service Desk Technician
Emeria —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Employee discount
Quick apply
Field Service IT Technician
Apogee Corp —London
- Monday to Friday
- Customer service
- Windows
- Computer networking
- Employee assistance programme
- Employee discount
13d
Group IT & Network Technician
Eltham College —Bromley
- £24,000 - £34,000 a year
- Full-time
- School
11d

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IT Helpdesk Technician

DrTrafo Technical Support
London

Quick apply

Job details

Full-time
Up to £43,000 a year
2 hours ago

Benefits

Unlimited paid holidays
Annual leave
Life insurance
Sick pay

Qualifications

Microsoft Windows Server
Jira
TCP
Operating systems
SCCM
BMC Remedy
Software deployment
LAN
Windows
Technical support
Microsoft Office
Analysis skills
Computer hardware
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

Job Overview

We are seeking a dedicated IT Helpdesk Technician to provide comprehensive technical support to our organisation. The successful candidate will be responsible for troubleshooting hardware and software issues, maintaining network infrastructure, and assisting end-users with IT-related queries. This role offers an excellent opportunity to utilise and develop your skills in a dynamic environment, supporting both Windows and macOS operating systems, as well as various networking protocols. The position is paid and ideal for individuals passionate about delivering exceptional customer service within the IT support sector.

Duties

Provide first-line technical support via help desk systems such as ServiceNow and Jira, addressing user issues promptly and professionally
Troubleshoot hardware problems related to computer hardware, peripherals, and network devices
Support desktop environments across Windows, macOS, and Linux operating systems
Assist with software troubleshooting including Microsoft Office applications, specialised enterprise software, and VPN connectivity
Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates
Configure and maintain network components such as LAN, DNS, TCP/IP, VPNs, firewalls, and TCP protocols to ensure secure connectivity
Monitor system performance and perform routine maintenance tasks using tools like BMC Remedy and ServiceNow
Collaborate with the IT team to implement system upgrades, security patches, and new technology solutions
Document technical procedures accurately and maintain detailed records of support activities

Requirements

Proven experience in technical support or help desk roles within a corporate environment
Strong knowledge of computer networking concepts including LAN, DNS, TCP/IP, VPNs, firewalls, and TCP protocols
Familiarity with operating systems such as Windows (including Windows Server), macOS, and Linux distributions
Experience with Active Directory management and software deployment tools like SCCM
Proficiency in troubleshooting hardware components and peripheral devices
Excellent communication skills with the ability to explain technical issues clearly to non-technical users
Knowledge of service management platforms such as ServiceNow or BMC Remedy is desirable
Analytical skills to diagnose complex technical problems efficiently
Ability to work under pressure whilst maintaining high standards of customer service
Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are advantageous but not essential

Pay: Up to £43,000.00 per year

Benefits:

Life insurance
Sick pay
Unlimited paid holidays

Work Location: In person

Quick apply

Refine Your Search

it technician jobs in north west london, gtl

IT Helpdesk Technician

IT Technician

IT Support Technician (Junior)

IT Technician (Shop-based)

IT Support Technician

IT Support Technician

IT Field Technician

IT Technician

IT Support Technician

IT Technician

IT First Line Support Technician

Global IT - Support Technician

Service Desk Technician - 6 Month FTC

IT Support Technician

IT Support Technician Apprentice

IT Support Technician

IT Technician Level 2

IT Service Desk Technician

Field Service IT Technician

Group IT & Network Technician

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