Grade: G
Salary: £29,064 to £31,537
Contract: Permanent
Hours: 37 Hours
Location: Harrogate, Northallerton, Richmond, Malton, Scarborough - North Yorkshire
Would you like to be part of a service which protects and enhances the health, safety and wellbeing of residents and visitors of North Yorkshire County?
Are you ready to work in a busy front-line service and provide high quality customer care?
If so, you are just what we are looking for!
We are currently looking for Regulatory Support Officers to join our Regulatory Support Team within Regulatory Services (covering Environmental Health and some Trading Standards functions).
Our Service
Regulatory Services is a busy front-line service which carries out a wide range of functions within two service areas, Environmental Protection and Farming, Food and Health. Environmental Protection is responsible for the investigation of statutory nuisance complaints, pest and drainage issues: the enforcement of private water supply legislation and the licencing and enforcement of standards at caravan sites.
The service is also responsible for monitoring and controlling air quality, the inspection and permitting of industrial and commercial processes and the enforcement of the contaminated land regime as well as responding to consultations in relation to licensed premises, planning applications and from the councils Safety Advisory Group.
The Farming, Food and Health Services includes the enforcement of food hygiene, safety and standards and workplace health and safety legislation, infectious disease control, the registration of cosmetic procedures and also responds to planning, licencing and Safety Advisory Group consultations.
The Role
The Regulatory Support Team is the hub of the service providing a vital customer service role and deals with a range of contacts from members of the public, other local authorities, agencies, government departments and professional bodies.
As our Regulatory Support Officer, you will:
- be an initial point of contact for customers, fielding and dealing with complaints.
- provide a specialist technical, operational and administrative support to the service in a busy and varied environment.
- occasionally undertake operational/field work both independently and assisting other officers in the service, for example managing low-level cases, installation and retrieval of noise equipment, collection of pool samples and the collection and distribution of the network of diffusion tubes.
What you will bring
- Strong ICT and communication skills required
- Experience in Word processing, Microsoft Excel, Databases and Microsoft Outlook
- Good literacy and numeracy skills
- High level of organisation, accuracy, and attention to detail with the ability to prioritise workload independently
- Knowledge of data protection and the need to maintain confidentiality when working with personal information
Although knowledge of Regulatory Services is very welcome, training will be provided. Training will take place predominantly in Northallerton.
You will need to hold a current driving licence as there will be the need to travel to various locations but will primarily be based at either Harrogate, Malton, Scarborough, Northallerton or Richmond district offices in North Yorkshire.
What you will get in return…
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.
- Our holiday entitlement starts at 28 days rising to 34 days per year after 5 years continuous service, plus public holidays.
- Up to 10 days extra leave can be purchased at any time. Extended unpaid leave is available for career breaks subject to business needs.
- Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and £££.
- Lifestyle Savings: explore a huge range of discounts to help you money across hundreds of the UK’s favourite high-street and online retailers.
- If you are looking for salary sacrifice schemes such as: Car scheme, Salary Finance, Cycle to work, Technology you can spread the cost from your monthly salary.
Plus, lots more…
Contact and Apply
For an informal discussion or for further information please contact Vikki Flowers at [email protected] or on 07484 547327.
Applying is easy, simply click on apply, register your details, remove your personal details from your CV and upload.
We look forward to hearing from you.
Key dates
Closing date: 12th July 2026
Interview date: 17th July 2026
Key Documents:
Job description
Total Rewards Brochure
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.
