Onboarding manager Work, Jobs in Northampton, Eng (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
Account Manager
Evolution —Northampton
- From £45,000 a year
- Full-time
- Sales
- Project management
- Travel
Quick apply
6d
Account Manager and Onboarding Specialist
BCA —Corby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Duty Operations Manager
Edu-Lettings UK Ltd —Northampton
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Recruitment Specialist
DACHSER & FERCAM —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
8h
Regional People Campus Manager
GXO Logistics —Northampton
- Up to £43,000 a year
- Full-time
- Travel
- Annual leave
- Employee discount
4d
Commercial Manager
Virgin Active —Northampton
- Up to £32,240 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Employee discount
3d
Internal Recruiter
Dachser —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
13h
Deputy Manager
Meadowspire Children’s Services —Northampton
- £36,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
Quick apply
11d
HR & Recruitment Administrator
Perrys Motor Sales Ltd —Northampton
- £25,280 a year
- Full-time
- Administrative experience
- Human resources
- Communication skills
- Employee discount
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Northampton
- Weekend availability
- Oracle
- Salesforce
- English
Mobilisation & Customer Onboarding Manager
Mitie —Northampton
- Full-time
- Communication skills
13h
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Leisure Manager
Center Parcs —Bedford
- £55,000 - £75,000 a year
- Employee assistance programme
- Employee discount
3d
Senior Admin Lead
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Depot Manager
BAM Construction —Wellingborough
- Presentation skills
- SharePoint
- Leadership
Subcontractor Administrator
AIT Home Delivery —Northampton
- £29,155.10 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Internal Business Development Manager
Morris Leslie —Bedford
- Full-time
- Sales
- Customer service
- IT
- Free parking
- Annual leave
Quick apply
Operations Manager
Trexon —Corby
- Management
- Sales
- Engineering
Quick apply

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onboarding manager jobs near northampton, eng

Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

onboarding manager jobs in northampton, eng

Key Accounts Manager

Account Manager

Account Manager and Onboarding Specialist

Duty Operations Manager

Customer Service Specialist

Recruitment Specialist

Regional People Campus Manager

Commercial Manager

Internal Recruiter

Deputy Manager

HR & Recruitment Administrator

Delivery Partner Manager, UK/IE Delivery Partner Managers

Mobilisation & Customer Onboarding Manager

Sr Client Success Manager

Leisure Manager

Senior Admin Lead

Depot Manager

Subcontractor Administrator

Internal Business Development Manager

Operations Manager

I want to receive the latest job alerts for onboarding manager in northampton, eng

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