Strategic project manager customer experience Work, Jobs in Northampton, Eng (with Salaries)

Strategic Project Manager - Customer Experience
RS Group —Corby
- Hybrid work
- English
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Subscription and Audience Growth manager
Hothouse Media —Wellingborough
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Google Suite
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
7d
Capital Project Programmes Manager - Internal only
North Northamptonshire Council —Kettering
- £59,077 - £62,879 a year
- Project management
- No degree
- Employee assistance programme
5d
Global Product Manager - Protective Coatings Platform
U-POL Limited —Wellingborough
- Business development
- Project management
- Product management
Quick apply
Sales/Business Development Manager
Studio One Media Centre —Northampton
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
9d
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
8d
Project Manager - Defence
Lockheed Martin Corporation —Ampthill
- Full-time
- Hybrid work
- Project management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Data Product Manager
Barclays —Northampton
- Product management
IT Manager
Billing Finance Ltd. —Northampton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
1d
Marketing Manager
William Morgan Group —Northampton
- £40,000 - £44,000 a year
- Full-time
- Analysis skills
- Travel
- Leadership
Quick apply
Senior Project Manager - Defence
Lockheed Martin Corporation —Ampthill
- Full-time
- Hybrid work
- Project management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Client Relationship Manager
Arvato Bertelsmann Supply Chain Solutions —Corby
- £47,000 - £60,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Annual leave
Quick apply
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Employee assistance programme
Quick apply
9d
BUSINESS DEVELOPMENT MANAGER (BDM)
Torquemeters —Northampton
- English
- Business development
- Travel
Brand & Product Marketing Manager (12 Month FTC)
cinch —Milton Keynes
- £37,700 - £45,900 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
Data Analytics Manager
Billing Finance —Northampton
- £60,000 - £70,000 a year
- Hybrid work
- SQL
- Employee assistance programme
IT Manager
Billing Finance —Northampton
- £50,000 - £55,000 a year
- Hybrid work
- IT
- Employee assistance programme
1d
Global Knowledge Base Content Specialist III
Percepta —Daventry
- Word processing
- Computer literacy
- Microsoft Office
Quick apply
9d
Product & Brand Manager - 18m FTC
Booker Group —Northampton
- Project management
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Product Owner
Kinetic Software —Milton Keynes
- £50,000 - £60,000 a year
- Hybrid work
- Hospitality
- AWS
- IT
- Employee assistance programme
- Employee discount

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strategic project manager customer experience jobs near northampton, eng

Strategic Project Manager - Customer Experience

RS Group -
Corby

Apply Now

Job details

Permanent
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Waterfall
English
Project management
Organisational skills
Agile
PRINCE2 Certification

Full job description

Location: This is a hybrid role, offering a combination of being able to work remotely and from our Corby office.

Contract Type: Permanent

The Opportunity

Reporting to the Director of Digital Transformation, you will take responsibility for the delivery of Digital strategic projects, working closely with the Customer Experience function and relevant business functions, such as the Regional market teams and technology, to successfully deliver the agreed benefits and value realisation.

The Strategic Project Manager is responsible for the successful management of, multiple medium to large, complex, multi-phased projects by leading cross-functional teams to define, scope, plan, execute and deliver exceptional business value and benefits on time and within budget.

The scope of the role is global and will be responsible for delivering change and related business outcomes across multiple business functions and geographies.

What You Will Be Doing

Responsible for the end-to-end management (planning, delivery, monitoring, control and closure) of projects with focus on business change and benefits realisation.
Provide leadership to, and facilitate the work of, cross-functional project teams. Ensure team members remain motivated and committed to the project objectives whilst balancing the demands of any Business As Usual (BAU) commitments.
Translate the approved Project Definition & Scope into a workable plan with an agreed budget and accountable for managing the project budget throughout the project lifecycle.
Agree the appropriate governance approach and ensure it is applied to the project. Plan and schedule quality reviews, ensuring the relevant people attend, project deliverables are produced on time to the required standard, and any corrective actions addressed.
Produce a Resource Plan and work with the appropriate Resource Managers to implement.
Responsible for the accurate and timely updates into the project portfolio.
Where required, facilitate making trade off decisions within the project between scope, time, cost and quality. Ensure any significant changes are subject to the change control process.
Engage fully across the Portfolio to ensure its overall success and the commercial goals are being achieved – provide regular project updates, escalate issues and concerns.
Identify and manage inter-project dependencies, ensuring visibility, with plans to resolve, and managed through with all relevant stakeholders.
Ensure all risks and issues are collected, analysed, and where necessary mitigated or escalated.
Engage fully with the relevant project Sponsor and Business Owner. Influence and manage stakeholder expectations by monitoring progress against the plan and issuing regular communications, escalating problems and issues that impact scope, time, cost, quality and benefits in a timely manner
Manage external delivery partners and contractors when required.
Agree and implement vendor engagement plans with the Indirect Procurement team, ensuring compliance with Group purchasing policies

What You’ll Bring

Certified Project Management qualifications e.g. APM, Prince2, Agile
Certified change management qualifications e.g. PROSCI (desirable)
Proven Project Management experience leading and managing multiple projects and stakeholders with a track record of delivering business change to achieve outcomes and benefits
Experience of working in the relevant business environment (Digital, Supply Chain, Distribution, Finance, Infrastructure)
More than 5 Years hands-on delivery experience, understands why organisations use Agile/waterfall/hybrid practices as well how to use them
Strong team facilitation skills - able to manage and motivate people at all levels in the organisation
Remains calm during periods of pressure and / or when dealing with issues
Naturally curious about acquiring new knowledge and best practice
Experience working in a software delivery environment
Good coaching skills
Excellent planning and organisational skills
Strong interpersonal and relationship building skills, able to work across functions, geographies and cultures
Able to communicate confidently and effectively at all levels of the Business and to various stakeholder groups, both in writing and verbally
Ability to challenge constructively, build credibility and work with integrity at all levels within the organisation
Fluent in both verbal and written English

We Are RS

We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.

Our purpose? Making amazing happen for a better world.

We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries.

We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact.

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.

Apply now and make RS a part of your journey.

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#LI-CF1

Apply Now

Refine Your Search

strategic project manager customer experience jobs in northampton, eng

Strategic Project Manager - Customer Experience

Subscription and Audience Growth manager

Capital Project Programmes Manager - Internal only

Global Product Manager - Protective Coatings Platform

Sales/Business Development Manager

Continuous Improvement Manager

Project Manager - Defence

Data Product Manager

IT Manager

Marketing Manager

Senior Project Manager - Defence

Client Relationship Manager

Digital Marketing Manager

BUSINESS DEVELOPMENT MANAGER (BDM)

Brand & Product Marketing Manager (12 Month FTC)

Data Analytics Manager

IT Manager

Global Knowledge Base Content Specialist III

Product & Brand Manager - 18m FTC

Product Owner

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