Account specialist Work, Jobs in Northampton, Nth (with Salaries)

Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
6h
Commercial Account Executive
Howden Group Holdings —Northampton
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
1d
Accounts Assistant
Paragon Banking Group —Northampton
- Part-time
- Microsoft Excel
- Annual leave
- Employee assistance programme
1d
Internal Fleet Account Executive
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
13d
Dysphagia Account Manager
IQVIA —Northampton
- Full-time
- Data analysis skills
- IT
- Employee discount
- Gym membership
1d
Client Manager
Fulfil with Synergy —Northampton
- £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Specialist Sales Account Manager - Rail Industry
HILTI —Milton Keynes
- Monday to Friday
- Sales
- Organisational skills
- Life insurance
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
13d
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
6d
Territory Manager (m/f/d) - North East England and Scotland: Ostomy
Unora GmbH —Northampton
- Remote
- Sales
- Organisational skills
- Communication skills
- Annual leave
Quick apply
8d
Business Development Manager
dbfb Ltd —Northampton
- £26,300 - £30,000 a year
- Full-time
- Communication skills
- Negotiation
Quick apply
Account Executive EMEA
Xero —Milton Keynes
- Full-time
- Hybrid work
- Accounting
BUSINESS DEVELOPMENT MANAGER (BDM)
Torquemeters —Northampton
- English
- Business development
- Travel
Link-Building Outreach Specialist (£27K - £33K DOE)
Receptional Ltd —Bedford
- £27,000 - £33,000 a year
- Hybrid work
- Presentation skills
- Organisational skills
- Marketing
- Flexible schedule
- Referral programme
1d
Customer Loyalty Advisor
CreatePay —Milton Keynes
- £28,000 a year
- CRM software
- Customer service
Quick apply
1d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Product Specialist - Ergotron
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
8h
Technical Sales Specialist (UK/EU)
Broadley-James Limited —Bedford
- £50,000 - £75,000 a year
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
Quick apply
Keep us beating - Awareness & Engagement Volunteer
British Heart Foundation —Market Harborough
- Remote

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Customer Service Specialist

James and James Fulfilment Ltd. -
Northampton

Quick apply

Job details

Full-time
£27,675 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service

Full job description

Immerse yourself in the world of eCommerce by joining our Client Services team! You will play a pivotal role in ensuring the complete satisfaction of our valued clients.

What you will be doing:

As a Client Service Specialist, you will deliver world-class service to our clients, managing their journey from initial contact through to full resolution. A key part of your role is to keep clients fully informed with timely phone and email updates.

You will proactively identify and address the root causes of problems and operational issues to prevent recurrence. This involves close collaboration with Account Managers, Operations teams, and Onboarding Specialists for thorough investigation and resolution. You will also take the initiative to spot recurring ticket types, client pain points, or process failures, flagging these to the team and highlighting opportunities for improving the overall client experience.

You will be working a rotating shift pattern covering 7am - 3pm, 9am - 5pm and 11am to 7pm, Monday to Friday.

Who are we?

We're a trusted tech-enabled fulfilment partner for hundreds of eCommerce brands globally. Building on our established presence in the UK, USA and Europe, we joined the QLS Group in 2025, significantly expanding our European footprint and accelerating our next phase of international growth.

Why work for us?

Salary: £27,675 per annum
Enhanced maternity pay
25 days holiday & bank holidays and 5% matched pension
Free on-site parking, electric car charging points,excellent bus links, bike shelters and showers on site
Zen Den - a dedicated, quiet space to relax, unwind, meditate or reflect
Mental Health Support - we have a team of trained Mental Health First Aiders, to support you when you may need it
HealthShield - GP anytime, cashback for prescriptions, optical, dental...
Enhanced company sick pay
Cycle to work scheme
Life assurance
Please note this role is located at our Northampton site 5 days per week, with the option to work 1 day from home

We know that great people learn new things quickly, but we would love it if you have some/all of the below experience and skills…

You have worked in a customer service/ contact centre role before
Confident on the phone, you are a dab hand at handling queries and managing client expectations
People would describe you as an exceptional communicator
You pay attention to the details, and notice the smallest of errors
You enjoy working in a target driven, collaborative team.
A true detective, you will be great at investigating issues and finding solutions
Building relationships with clients and other teams across the business
You thrive in a busy, fast paced environment and are comfortable managing a high-volume workload.

Our hiring process

To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applicants are systematically reviewed blindly by anonymising CV’s
If you're shortlisted, you'll have a call with Steph from our Recruitment Team
You'll have an interview on-site with Sophia, our Client Services Manager
You get offered the job & start your amazing new role with J&J!

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustments for the role or interview process please contact us and we’d be happy to discuss these with you.

#INDSJ

Quick apply

Refine Your Search

account specialist jobs in northampton, nth

Customer Service Specialist

Customer Service Advisor

Commercial Account Executive

Accounts Assistant

Internal Fleet Account Executive

Dysphagia Account Manager

Client Manager

Specialist Sales Account Manager - Rail Industry

Customer Success Manager - Microsoft

Customer Service Agent

Territory Manager (m/f/d) - North East England and Scotland: Ostomy

Business Development Manager

Account Executive EMEA

BUSINESS DEVELOPMENT MANAGER (BDM)

Link-Building Outreach Specialist (£27K - £33K DOE)

Customer Loyalty Advisor

Client Operations Manager

Product Specialist - Ergotron

Technical Sales Specialist (UK/EU)

Keep us beating - Awareness & Engagement Volunteer

I want to receive the latest job alerts for account specialist in northampton, nth

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