Claims Work, Jobs in Northampton, Nth (with Salaries)

Customer Service Advisor
Bodypower Sports plc Fitness Superstore —Northampton
- £27,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Service Controller - Evenings & Weekends
Auto-Rescue Logistics —Northampton
- £12.80 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Claims Handler
Gallagher Bassett —Blisworth
- Hybrid work
- Employee stock purchase plan
- Work from home
Administrator
Balfour Beatty —Wellingborough
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
Travel Claims Handler
Gallagher Bassett —Blisworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Senior Claims Handler
Gallagher Bassett —Blisworth
- Employee stock purchase plan
- Life insurance
Internal Technical Consultant
Optera Structural Solutions —Rugby
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
Quick apply
8d
Claims Handler
Motor Insurers' Bureau —Milton Keynes
- £25,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Computer skills
- Communication skills
- Employee assistance programme
6d
Claims Validation Claims Handler
Allianz —Milton Keynes
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- AI
- Employee discount
12d
Grand Flex Nursery Assistant
Grandir UK —Northampton
- Up to £13.21 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
8d
Law Graduate Opportunity
Gallagher Bassett —Blisworth
- Full-time
- Hybrid work
- Employee stock purchase plan
- Work from home
14d
Head of Customer Care
BarrattDevelopments —Northampton
- Customer service
Casual Driver
Auxillis —Milton Keynes
- £12.71 an hour
- Part-time
- No experience needed
Quick apply
Liability Claims Handler
Gallagher Bassett —Blisworth
- Remote
- Microsoft Office
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Research Monitoring and Claims Accountant
Cranfield University —Cranfield
- £48,760 - £71,050 a year
- Full-time
- Supervising experience
- University
- Accounting
6d
Claims Settlement Advisor
Copart —Bedford
- £28,976 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Quick apply
7d
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Customer service
- Organisational skills
- Communication skills
Quick apply
14d
Admin Support
JD.COM INTERNATIONAL UK LTD —Milton Keynes
Quick apply
8d
Grand Flex Nursery Practitioner
Grandir UK —Northampton
- Up to £14.45 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
8d
Warranty Specialist
Wickes —Northampton
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Annual leave
- Employee discount

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Customer Service Advisor

Bodypower Sports plc Fitness Superstore -
Northampton

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Zendesk
Organisational skills
Computer skills
Communication skills

Full job description

We have an opportunity available due to an internal promotion with our Head Office Customer Services Team

Join us as a Customer Services Advisor earning a salary of £27,000 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.

What we are also offering the Customer Service Advisor…

Bonus.
Pension scheme.
37.5 hours per week – but get paid for 40! Enjoy a full paid 30-minute lunch break each day.
Generous staff discount (following probation).
29 days holiday per year (including bank holidays).
Free on-site car parking.
Personal use of in-store equipment after hours.
Full on the job training.
Free tea & coffee.
Working within a small friendly team.

A Customer Service Advisor at Fitness Superstore, will…

Provide Excellent Customer Service: Deliver outstanding service to both internal and external customers, always ensuring a positive experience.
Handle Inbound and Outbound Calls: Manage inbound calls and proactively make outbound calls to customers, offering updates and support regarding their order status.
Order Processing: Efficiently process customer orders working alongside our fraud checks
Coordinate with 3rd Party Companies: Liaise with third-party service providers to ensure smooth order fulfilment and service delivery.
Customer Support: Answer customer enquiries via phone, email, and live chat using Zendesk, offering support and information about their orders, products, and services.
Carrier Reports & Claims: React promptly to carrier reports, investigate delivery issues, and process carrier claims for lost or damaged items.
Achieving Delivery Goals: Work towards company deadlines to ensure timely next-day deliveries, addressing any potential delays and finding resolutions where necessary.
Warehouse Collaboration: Collaborate with the warehouse team to ensure smooth order fulfilment and resolve any shipping-related concerns.
Platform Management: Use various portals such as Amazon, eBay, PayPal, and Klarna to manage orders, process payments, and provide customer support through these platforms.
Complaint Resolution: Address and resolve customer complaints effectively, ensuring a positive outcome for the customer while maintaining company standards.

Working 37.5 hours per week Monday to Friday (either 08:00 – 16:00, 09:00 – 17:00 or 10:00 – 18:00). Weekends on a shift basis (1 in 3). However, due to the needs of the business this may change to either a 1 in 2 basis or a 1 in 4 basis therefore, allowing time with your family and friends. (Weekend hours would be Saturday 09:00 – 17:00, Sunday 11:00 – 14:00).

The successful Customer Service Advisor will have…

Have at least 12 months experience within a customer service office-based environment.
Great communication skills as you will be dealing with customer queries whether face-to-face and over the phone.
The ability to work in a pressurised environment with experience of juggling multiple tasks simultaneously.
The ability to be a team player
Excellent attention to detail.
Computer literate skills including Excel, Word, and Outlook.
Strong communication skills, both written and verbal, with a professional and friendly manner.
Experience with customer service platforms, particularly Zendesk, is a plus.
Ability to process orders, handle fraud checks, and resolve delivery issues efficiently.
Familiarity with online selling platforms such as Amazon, eBay, PayPal, and Klarna, an advantage but full training will be given
Excellent organizational skills with the ability to work under tight deadlines and manage workload.
A proactive, flexible, solution-oriented attitude and a passion for delivering exceptional customer service.

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

claims jobs in northampton, nth

Customer Service Advisor

Customer Service Controller - Evenings & Weekends

Claims Handler

Administrator

Travel Claims Handler

Senior Claims Handler

Internal Technical Consultant

Claims Handler

Claims Validation Claims Handler

Grand Flex Nursery Assistant

Law Graduate Opportunity

Head of Customer Care

Casual Driver

Liability Claims Handler

Research Monitoring and Claims Accountant

Claims Settlement Advisor

TPA Liability Claims Handler

Admin Support

Grand Flex Nursery Practitioner

Warranty Specialist

I want to receive the latest job alerts for claims in northampton, nth

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