Hardware engineer Work, Jobs in Northampton (with Salaries)

Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Desktop Support Engineer
Getronics —Wellingborough
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
Field Engineer
PCS Business Systems —Kettering
- English
- Organisational skills
- IT
- Work from home
Graduate Embedded Software Engineer
Racelogic —Buckingham
- Engineering
- C++
- Bachelor's degree
- Annual leave
Quick apply
13d
Embedded Audio Engineer
Blackstar Amplification —Northampton
- Full-time
- Hybrid work
- Computer Science
- C++
- Software development
Embedded Specialist Engineer (M/F/D)
TLD EUROPE —Kempston
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
8d
Senior Firmware Engineer
Novanta —Foxton
- Full-time
- Data analysis skills
- C++
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
Field Support Engineer
Xperience —Banbury
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Free parking
- Bereavement leave
11d
Principal Embedded Software Engineer I
CesiumAstro —Milton Keynes
- Full-time
- Computer Science
- Schematics
- Engineering
Simulator Development Engineer
Haas F1 Team —Banbury
- Weekend availability
- Azure
- Microsoft Office
- C++
Quick apply
14d
DEVELOPMENT ENGINEER
Ilmor Engineering Ltd —Brixworth
- Full-time
- Engineering
- Data analysis skills
- Free parking
- Annual leave
Quick apply
4d
FPGA Engineer I
CesiumAstro —Milton Keynes
- Full-time
- Computer Science
- Engineering
- System design
Electronics Engineer
SupplyPoint Systems Ltd —Rugby
- £48,000 - £58,000 a year
- Full-time
- Computer literacy
- Engineering
- C++
- Free parking
- Store discount
Quick apply
C++ Firmware Engineer
ALTEN —Bedford
- Full-time
- Hybrid work
- Computer Science
- Schematics
- Military
- Employee assistance programme
- Life insurance
Quick apply
Senior Mechanical Design Engineer
ASSA ABLOY —Olney
- CAD
- Engineering
- Mechanical knowledge
- Annual leave
- Work from home
Level 2 Service Desk Engineer
Advania UK —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
10h
Electrical Design Engineer
Prodrive —Banbury
- Engineering
- Microsoft Office
- Bachelor's degree
- Employee discount

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Help Desk Engineer

PCS Business Systems -
Kettering

Apply Now

Job details

Qualifications

MCP
Customer service
IT support
Communication skills
Time management
Information Technology

Full job description

In this role, you will be responsible for answering incoming support calls via email, telephone, or website ticket. You will accurately identify, diagnose, and prioritise the required actions. You will enter technical problems, their causes, and solutions within our helpdesk software. Part of your duties will also include contacting the customer or end user to provide troubleshooting help and advice.

You will track changes, monitor success, and provide feedback to the customer, recording all actions in the helpdesk software. It’s important to stay mindful of timescales, impact, and scale of problems to ensure the customer is kept informed at all times.

You will diagnose hardware and software issues related to desktops, laptops, networks, servers, storage, and Virtual Servers by using our managed service software and agents, and by asking accurate, concise questions in a professional and timely manner.

For more complex or persistent problems, you will seek help and support from your teammates, team leaders, and management personnel as needed, or just because you would like a second pair of eyes. You will make recommendations to others within PCS on how best to action needs within a customer’s environment.

SLAs are key to providing exceptional support, so responding to them in an agreed way is paramount. You will keep accurate records, record your steps, and update both people and our software. Your goal is to provide help and support to an outstanding level. This is a role that requires a high level of technical expertise, excellent communication skills, and a commitment to exceptional customer service.

Have previous Managed Service Provider experience.
Preferable to have a relevant degree or similar vocational qualification (IT).
Required to work on a shift rota.
MCP Certified, but not essential.
Minimum of two years’ technical experience in an IT support environment.
Proficiency working knowledge and experience of a Microsoft environment.
Respond quickly, under pressure to a fluid and evolving problem.
Ability to switch from one task to another quickly and efficiently.
Able to work on fast moving, challenging and unique business problems.
Resilient and resourceful able to manage your own workload
Excellent time management skills and the ability to meet deadlines.

Competitive salary
Monthly ServiceDesk Award Bonus
Positive Feedback Bonus
Exam Bonuses
23 days holiday entitlement plus Bank Holidays
Training and development opportunities
Casual work attire
Remote working available

APPLY NOW

At PCS, we are always on the lookout for amazing people who share our passion and vision. If you are excited by the idea of joining our team, please complete a form and tell us what makes you a perfect match for us.

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

Name

Email Address

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Tell us about yourself:

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Refine Your Search

hardware engineer jobs in northampton

Help Desk Engineer

Desktop Support Engineer

Support Engineer - Mobile (Northamptonshire)

IT 2nd Line Support Engineer

Field Engineer

Graduate Embedded Software Engineer

Embedded Audio Engineer

Embedded Specialist Engineer (M/F/D)

Senior Firmware Engineer

IT Support Contract

Field Support Engineer

Principal Embedded Software Engineer I

Simulator Development Engineer

DEVELOPMENT ENGINEER

FPGA Engineer I

Electronics Engineer

C++ Firmware Engineer

Senior Mechanical Design Engineer

Level 2 Service Desk Engineer

Electrical Design Engineer

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Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

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