call centre work from home Work, Jobs in northampton nn1 (with Salaries)

Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Trainee Mortgage Adviser
The New Homes Group —Northampton
- £25,000 - £50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
Crown Court Clerk
HM Courts & Tribunal Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Northampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
2d
Family Support Worker - Duty and Assessment
Northamptonshire Children's Trust —Northampton
- £28,572 - £31,925 a year
- Full-time
- Analysis skills
- Annual leave
- Employee assistance programme
6d
Recovery Support Worker
Creative Support —Duston
- £12.85 an hour
- Full-time
- Psychology
- Communication skills
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Qualified Probation Officer - Northamptonshire - East of England
HM Prison & Probation Service —Northampton
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Receptionist/Administrator
Oxford Health NHS Foundation Trust —Banbury
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Employee assistance programme
6d
Qualified Social Worker - Adults (FTC 6 months)
West Northamptonshire Council —Northampton
- £39,190 - £41,797 a year
- Nursing home
3d
Customer Service Fleet Administrator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
9d
Community Equipment Technician
Millbrook Healthcare Group Ltd —Northampton
- £26,436.80 a year
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Service Manager - Children's Homes
Northamptonshire Children's Trust —Northampton
- £58,410 - £71,016 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
6d
Qualified Social Worker - Adults
West Northamptonshire Council —Northampton
- £39,190 - £41,797 a year
- Nursing home
3d
M: Instructor
Ministry of Justice —Milton Keynes
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
12d
AED Midlands - Administrator (temp)
Ministry of Justice —Rugby
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
4d
Operational Support Grade - HMP Woodhill (Prison Support Role)
Ministry of Justice —Milton Keynes
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
AI Subject Matter Expert (CSME)
BPP Holdings —Wyboston
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Stroke Association Support Coordinator
Stroke Association —Bedford
- £22,600 a year
- Part-time
- Travel
- Organisational skills
- IT
Operational Support Grade - HMP Onley (Prison Support Role)
Ministry of Justice —Rugby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme

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Customer Service Specialist

James and James Fulfilment Ltd. -
Northampton

Quick apply

Job details

Full-time
£27,675 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service

Full job description

Immerse yourself in the world of eCommerce by joining our Client Services team! You will play a pivotal role in ensuring the complete satisfaction of our valued clients.

What you will be doing:

As a Client Service Specialist, you will deliver world-class service to our clients, managing their journey from initial contact through to full resolution. A key part of your role is to keep clients fully informed with timely phone and email updates.

You will proactively identify and address the root causes of problems and operational issues to prevent recurrence. This involves close collaboration with Account Managers, Operations teams, and Onboarding Specialists for thorough investigation and resolution. You will also take the initiative to spot recurring ticket types, client pain points, or process failures, flagging these to the team and highlighting opportunities for improving the overall client experience.

You will be working a rotating shift pattern covering 7am - 3pm, 9am - 5pm and 11am to 7pm, Monday to Friday.

Who are we?

We're a trusted tech-enabled fulfilment partner for hundreds of eCommerce brands globally. Building on our established presence in the UK, USA and Europe, we joined the QLS Group in 2025, significantly expanding our European footprint and accelerating our next phase of international growth.

Why work for us?

Salary: £27,675 per annum
Enhanced maternity pay
25 days holiday & bank holidays and 5% matched pension
Free on-site parking, electric car charging points,excellent bus links, bike shelters and showers on site
Zen Den - a dedicated, quiet space to relax, unwind, meditate or reflect
Mental Health Support - we have a team of trained Mental Health First Aiders, to support you when you may need it
HealthShield - GP anytime, cashback for prescriptions, optical, dental...
Enhanced company sick pay
Cycle to work scheme
Life assurance
Please note this role is located at our Northampton site 5 days per week, with the option to work 1 day from home

We know that great people learn new things quickly, but we would love it if you have some/all of the below experience and skills…

You have worked in a customer service/ contact centre role before
Confident on the phone, you are a dab hand at handling queries and managing client expectations
People would describe you as an exceptional communicator
You pay attention to the details, and notice the smallest of errors
You enjoy working in a target driven, collaborative team.
A true detective, you will be great at investigating issues and finding solutions
Building relationships with clients and other teams across the business
You thrive in a busy, fast paced environment and are comfortable managing a high-volume workload.

Our hiring process

To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applicants are systematically reviewed blindly by anonymising CV’s
If you're shortlisted, you'll have a call with Steph from our Recruitment Team
You'll have an interview on-site with Sophia, our Client Services Manager
You get offered the job & start your amazing new role with J&J!

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustments for the role or interview process please contact us and we’d be happy to discuss these with you.

#INDSJ

Quick apply

Refine Your Search

call centre work from home jobs in northampton nn1

Customer Service Specialist

Trainee Mortgage Adviser

Crown Court Clerk

Operational Support Officer

Family Support Worker - Duty and Assessment

Recovery Support Worker

JUNIOR SALES CONSULTANT

Qualified Probation Officer - Northamptonshire - East of England

Receptionist/Administrator

Qualified Social Worker - Adults (FTC 6 months)

Customer Service Fleet Administrator

Community Equipment Technician

Service Manager - Children's Homes

Qualified Social Worker - Adults

M: Instructor

AED Midlands - Administrator (temp)

Operational Support Grade - HMP Woodhill (Prison Support Role)

AI Subject Matter Expert (CSME)

Stroke Association Support Coordinator

Operational Support Grade - HMP Onley (Prison Support Role)

I want to receive the latest job alerts for call centre work from home in northampton nn1

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