hotel receptionist Work, Jobs in northampton nn1 (with Salaries)

Hotel Receptionist
Mercure Hotel Northampton —Northampton
- From £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Reception Team Member - Part Time
Travelodge —Northampton
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
5d
Night Reception Team Member - Part Time
Travelodge —Northampton
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
3d
Guest Service Assistant
Holiday Inn Northampton —Northampton
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
13d
Hotel Receptionist (Full Time)
Rushton Hall Hotel and Spa —Kettering
- Up to £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
1d
Receptionist / Bartender (casual) - Moxy Milton Keynes
Hotel Co 51 —Milton Keynes
- £13 - £62 an hour
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Overstone Park Golf Resort - Receptionist & Membership Advisor
OVERSTONE PARK LTD —Northampton
- From £12.21 an hour
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
1d
Night Reception Team Member
Travelodge —Milton Keynes
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
12d
Front Office Team Member
Delta by Marriott Milton Keyne —Milton Keynes
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Head Receptionist / Senior Lifestyle
Escapade —Silverstone
- Full-time
- English
- Hotel
- Restaurant
Quick apply
Receptionist
HandPickedHotels —Daventry
- From £13.50 an hour
- Weekend availability
- English
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
8d
Guest Service Assistant (Casual)
Holiday Inn Milton Keynes East —Milton Keynes
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
7d
Receptionist
Brownsover Hall Hotel —Rugby
- £12.90 an hour
- Microsoft Word
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Reception Team Member
Travelodge —Market Harborough
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
7d
Guest Service Assistant (Nights)
Holiday Inn Milton Keynes East —Milton Keynes
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Employee discount
Quick apply
6d

More jobs to discover

Find similar jobs that you might be interested in.

Night Reception Team Member - Part Time
Travelodge —Northampton
Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal…
£13.71 an hour
3d
Reception Team Member - Part Time
Travelodge —Northampton
Your job will be to welcome the guests to the hotel, checking them in, doing cash and banking procedures, regular fire & safety walks and even helping the wider…
£12.71 an hour
5d

I want to receive the latest job alerts for hotel receptionist in northampton nn1

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Hotel Receptionist

Mercure Hotel Northampton
Northampton

Quick apply

Job details

Zero hours contract
From £12.71 an hour

Benefits

Free parking
On-site gym
Discounted or free food
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Bachelor's degree
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Hotel Receptionist

Location: Mercure Northampton

Reports To: Front Office Manager

Job Summary:

The Hotel Receptionist is the face of the hotel, responsible for ensuring a welcoming and efficient experience for guests. The primary role involves greeting guests, checking them in and out, handling guest inquiries, and managing various front desk administrative duties. The ideal candidate should be friendly, organized, and able to multitask while maintaining professionalism under pressure.

Key Responsibilities:

Guest Relations:
Greet guests warmly upon arrival and departure.
Handle check-in and check-out processes efficiently, verifying guest details and issuing room keys.
Provide information about hotel amenities, services, local attractions, and directions.
Respond to guest requests, inquiries, and complaints promptly and with a positive attitude.
Reservations:
Answer phone calls, emails, and in-person queries related to room reservations.
Enter and update guest information in the reservation system accurately.
Ensure smooth handling of last-minute bookings and cancellations as per the hotel policy.
Administrative Duties:
Maintain accurate records of daily bookings, guest accounts, and room status.
Process payments, issue invoices, and maintain the accuracy of financial transactions.
Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and issues are resolved promptly.
Handle basic front office equipment (phones, computers, credit card machines, etc.).
Customer Service Excellence:
Resolve guest complaints and ensure customer satisfaction.
Upsell additional hotel services, packages, or upgrades when appropriate.
Assist in managing lost and found inquiries.
Communication:
Liaise with various departments (housekeeping, maintenance, concierge, etc.) to meet guest needs and ensure smooth operations.
Relay important guest requests or special arrangements to the appropriate teams.

Skills and Qualifications:

Education: High school diploma or equivalent (Bachelor's degree in Hospitality Management or a related field is a plus).
Experience: Prior experience in customer service or hospitality (reception, concierge, or similar roles) preferred.
Skills:
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in hotel management software (PMS) like Opera, Fidelio, or similar systems.
Basic math and cash-handling skills.
Problem-solving skills and ability to stay calm under pressure.

Personal Attributes:

Positive attitude and friendly demeanor.
Professional appearance and manner.
Strong work ethic and reliability.
Ability to work flexible hours, including nights, weekends, and holidays.
Attention to detail and ability to prioritize tasks.

Work Environment:

This role is performed in a fast-paced hotel lobby environment with frequent guest interactions. The receptionist may need to stand for extended periods and manage multiple tasks simultaneously.

Pay: From £12.71 per hour

Benefits:

Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel receptionist jobs in northampton nn1

Hotel Receptionist

Reception Team Member - Part Time

Night Reception Team Member - Part Time

Guest Service Assistant

Hotel Receptionist (Full Time)

Receptionist / Bartender (casual) - Moxy Milton Keynes

Overstone Park Golf Resort - Receptionist & Membership Advisor

Night Reception Team Member

Front Office Team Member

Head Receptionist / Senior Lifestyle

Receptionist

Guest Service Assistant (Casual)

Receptionist

Reception Team Member

Guest Service Assistant (Nights)

More jobs to discover

I want to receive the latest job alerts for hotel receptionist in northampton nn1

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected