Apprentice post office customer service assistant Work, Jobs in Northamptonshire (with Salaries)

Apprentice Post Office Customer Service Assistant
Wellingborough Post Office —Wellingborough
- £16,650 a year
- Full-time
- Maths
- Cleaning
- Financial services
Quick apply

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Apprentice Post Office Customer Service Assistant
Wellingborough Post Office —Wellingborough
To communicate with customers in a polite and professional manner. Welcome customers into the store and help them locate items. Passport check and send service.
£16,650 a year
Quick apply
Apprentice Exams Officer
Nottingham College —Nottingham
Although the majority of the role isn’t front facing with students, you will need to have a commitment to providing excellent customer service to those…
£24,840 - £25,230 a year
Quick apply
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Apprentice Post Office Customer Service Assistant

Wellingborough Post Office
Wellingborough

Quick apply

Job details

Full-time
£16,650 a year

Benefits

Company pension

Qualifications

Pension
Numeracy
Maths
Retail stocktaking
Cleaning
Stocking
Customer support
Financial services
Customer interaction
Stocktaking
Cash handling
Retail sales

Full job description

We at Wellingborough Post Office are offering an exciting opportunity for the right candidate to join our team to deliver excellent customer service

You will ensure:

Customers are given the correct Post office service
To communicate with customers in a polite and professional manner
To be target driven and confident to have conversations about products and services
To handle cash and information responsibly
To have the ability to work under pressure, accurately in a busy office environment
To be a team player as well as working on your own
Go the extra mile for your customers
To foster a positive work environment by consistently treating all staff and customers with respect and consideration
Customers have a pleasant and efficient checkout experience
Customers leave our store feeling valued and satisfied

Main Responsibilities Include

Post Office:

Selling financial products and services to meet branch targets
Processing letters and parcels in the correct manner and giving the right service
Processing pension and benefits payout
Banking, WesternUnion and bill payments
Processing car tax and DVLA forms
Passport check and send service
Providing travel insurance and foreign currency
Maintain an accurate stock and cash balance at the end of each shift

Retail:

Process payments at the retail counter accurately and efficiently
Clean and organize the store when needed
Welcome customers into the store and help them locate items
Price merchandise, stock shelves and take inventory of supplies when required
Check to make sure all shelves and displays are appropriately stocked and front faced correctly

Hours

You would work 40 hours a week, between Monday to Saturday. Job sharing, part-time work and shift patterns are common. Casual work is often available if you can be flexible and respond at short notice.

You would usually work behind a counter with a transparent security screen.

Entry requirements

Specific qualifications to work in a post office are not required, however you will need a reasonable standard of education with numeracy and literacy skills.

Training and development

Full training will be provided on areas such as customer care, Post Office systems and all security procedures. Some training may be classroom-based or working alongside experienced staff members.

Job Type: Full-time

Pay: £16,650.00 per year

Work Location: In person

Quick apply

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Apprentice Post Office Customer Service Assistant

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