business operations manager Work, Jobs in northamptonshire (with Salaries)

Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Monitoring and Risk Manager
Billing Finance Ltd. —Northampton
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Financial services
- Free parking
- Employee assistance programme
Quick apply
13d
Head of Product
cinch —Milton Keynes
- Monday to Friday
- Hybrid work
- Employee assistance programme
Quick apply
Operations Manager
David Lloyd Clubs —Kettering
- £30,000 a year
- Employee discount
1h
Strategic Asset Manager
Bright Horizons —Northampton
- From £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Operations Team Lead - Distribution
Healthxchange —Kettering
- 8 hour shift
- Employee assistance programme
- Employee discount
Operations Manager
Specsavers —Kettering
- Up to £55,000 a year
- Full-time
- Leadership
7d
Graduate Management Trainee - Northampton
Enterprise Mobility —Northampton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Operations Manager
Crendon Timber Engineering —Wellingborough
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
General Manager
Benchmarx Kitchens & Joinery —Northampton
- Full-time
12d
F & I Development Manager
Vertu Motors —Northampton
- £50,000 - £70,000 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Operations Manager
ID Logistics & Transport Ltd —Rugby
- £62,000 a year
- Full-time
- ERP systems
- Warehouse experience
- Communication skills
Quick apply
12d
Business Development Manager
Mitie —Wellingborough
- Full-time
- Hybrid work
- Communication skills
Country Manager - UK
Zeekr EU —Milton Keynes
- English
- Communication skills
14d
Park Ranger
Anglian Water Services Ltd —Northampton
- From £25,000 a year
- Full-time
- Customer service
- Maintenance
- IT
5d
Graduate Management Trainee - Milton Keynes
Enterprise Mobility —Milton Keynes
- Full-time
- Sales
- Customer service
- Bachelor's degree
National Account Manager
Inspired Pet Nutrition —Crick
- Full-time
- Microsoft Excel
- Continuous improvement
- No degree
- Free parking
- Sick pay
Quick apply
Performance Manager
Atlas Workplace Services —Milton Keynes
- Up to £45,000 a year
- Microsoft Excel
- Data analysis skills
- Maintenance
Quick apply
Graduate Management Trainee - Banbury / Bicester
Enterprise Mobility —Banbury
- Full-time
- Sales
- Customer service
- Bachelor's degree
Warehouse Operations Manager
DSV —Northampton
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
12d

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Key Account Director

BidvestNoonan -
New Duston

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Profit & loss
Bachelor's degree
Contracts
Leadership

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

business operations manager jobs in northamptonshire

Key Account Director

Monitoring and Risk Manager

Head of Product

Operations Manager

Strategic Asset Manager

Operations Team Lead - Distribution

Operations Manager

Graduate Management Trainee - Northampton

Operations Manager

General Manager

F & I Development Manager

Operations Manager

Business Development Manager

Country Manager - UK

Park Ranger

Graduate Management Trainee - Milton Keynes

National Account Manager

Performance Manager

Graduate Management Trainee - Banbury / Bicester

Warehouse Operations Manager

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