customer experience manager Work, Jobs in northern ireland (with Salaries)

Customer Services Coordination Manager
Spirit AeroSystems —Belfast
- £51,300 a year
- Engineering
- Bachelor's degree
- Business
- Free parking
- Employee assistance programme
6h
Customer Success Manager
Volaris Group Inc. —Belfast
- Full-time
- Remote
- Work from home
Customer Services Coordination Manager
Boeing —Belfast
- £51,300 a year
- Engineering
- Bachelor's degree
- Business
- Free parking
- Employee assistance programme
16h
Office/Operations Manager
Play Services Ireland —Lisburn
- £32,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
Quick apply
2d
Customer Experience Manager
Dunelm —Newtownabbey
- £33,313 a year
- Weekend availability
- Management
5d
General Manager
Air-tastic —Lisburn
- From £42,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Success Manager
Stora —Belfast
- Full-time
- Hybrid work
- Work from home
General Manager *New Centre Opening*
Hollywoodbowlgroup —Banbridge
- Up to £48,000 a year
- Weekend availability
- Hospitality
- Employee discount
Incident Manager
Peak6 —Belfast
- Customer service
- Master's degree
- No degree
- Annual leave
- Flexible schedule
Store Manager
Card Factory —Enniskillen
- £32,738.46 a year
- Store discount
- Employee assistance programme
Customer Success Manager
Nulogy —Belfast
- Full-time
- ERP systems
- Analysis skills
- Travel
Quick apply
Product Owner
TRG Screen —Belfast
- £65,000 - £72,000 a year
- Analysis skills
- APIs
- Agile
Graduate Management Trainee - Belfast
Enterprise Mobility —Belfast
- Full-time
- Sales
- Customer service
- Bachelor's degree
Manager Operational Quality
Spirit AeroSystems —Belfast
- £62,000 - £70,000 a year
- Full-time
- Engineering
- Business
- Free parking
- Employee assistance programme
12d
Product Manager
PlotBox —Ballymena
- Hybrid work
- Continuous improvement
- Product management
Senior Programme Co-Ordinator
Spirit AeroSystems —Belfast
- £49,000 - £52,000 a year
- Full-time
- Engineering
- Project management
- IT
- Free parking
- Employee assistance programme
12d
Employee Relations Business Partner
Airbus Belfast Limited —Belfast
- Full-time
- Project management
- Human resources
- Organisational skills
Lounge Manager
Mount Charles —Antrim
- £37,000 a year
- Computer literacy
- Employee assistance programme
8d
Area Manager
Domino's —Newry and Mourne
- Weekend availability
- Travel
- Organisational skills
- Paid training
- Employee discount
1d

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customer experience manager jobs near northern ireland

Customer Services Coordination Manager

Spirit AeroSystems -
Belfast

Apply Now

Job details

Permanent
£51,300 a year
6 hours ago

Benefits

Free parking
Company pension
Employee assistance programme
Flexible schedule

Qualifications

SAP
Engineering
Supply chain
Bachelor's degree
Business
Communication skills

Full job description

Overview:

Job Title

Customer Service Coordinator Manager

Salary

£51,300 with incremental increases

At Short Brothers, a Boeing Company, we do work that matters — and we do it together. Our teams design, build and support advanced aerostructures, space and defence solutions, with safety, quality and trust at the heart of everything we do.

People are respected, ideas are listened to, and good work is recognised.

We offer real career paths, flexibility where possible, and the opportunity to work on innovative projects that keep aircraft flying and help shape what comes next.

These opportunities, based at our Belfast site, offer:

36 hour working week (half day Friday)
Generous holidays
Range of flexible schedules
Defined Contribution Pension Scheme
Death in service payment
Company occupational sick scheme
On site Occupational Health Department
Employee Assistance Program
Professional development and growth
Coaching and mentoring
Opportunity for advancement
Free car parking
Enhanced maternity pay

Responsibilities:

PURPOSE OF THE JOB

To manage communication interfaces with customers and suppliers in relation to the Aftermarket business. Ensuring effective and efficient support to new and existing Customer base.

The jobholder is responsible for providing timely and effective communications to aid customer communication. You will in this role be responsible for supply chain activities, performance, process alignment, and best practices implementation.

To provide effective visibility in relation to schedule and revenue for overall customer demand.

PRINCIPAL ACCOUNTABILITIES

Manage all supplier interfaces for all Customer Services activities relating to the Aftermarket business.
Responsible for the management of team of up to 15 people to ensure parts availability.
Develop Supply Chain strategies to support business objectives of the Aftermarket department. Ensure clearly defined KPI’s are identified for each process. Ensure that effective corrective action plans are developed and rigorously monitored to deal with recurring supply issues.
Ensure suppliers have the right capacity to deliver spares part on top of production. Additionally, maintaining suppliers have spares pricing defined and agreements in place.
Monitor and control Supply Chain cost and efficiency by meeting purchase commitments, monthly supplier reports and monthly forecasting.
Manage material availability on time for planned and unplanned events by adapting forecasting based on supplier performance, ensuring all SAP parameters are updated accordingly, deploying SAP to the highest level of automation (in terms of forecasting and purchasing).
Be responsible for data consistency into SAP.
Responsible for the development of the external supply base focusing on cost reduction, schedule, and Quality adherence.
To be flexible and capable to carry out the management of all functions within the Customer Services management team.
Foster process improvement and cost saving initiatives within the department.

Qualifications:

CANDIDATE REQUIREMENTS

It is the responsibility of the applicant to ensure that sufficient detail is provided on the application form to demonstrate how the applicant meets essential job criteria, as this alone will be used for vetting purposes.

Candidates must:

Possess a BSc/BEng or Business Degree together with 5 years’ relevant Customer Services or Supply Chain experience OR Possess an Engineering or Business related HNC together with 8 years’ relevant Customer Services or Supply Chain experience.
Candidates must also possess excellent communication and interpersonal skills.
Candidates must have a strong knowledge of SAP supply chain, inventory and purchasing modules.

The hours worked vary with customers in different time zones and urgent requirements will require flexibility and anti-social hours being worked.

Applications must be completed and submitted by 4.00pm Wednesday 17th June 2026

Please Note:

To ensure readiness for interview, applicants should start preparing once their application is submitted.
Application Forms must be completed and submitted by the deadline.

We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce.

Apply Now

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customer experience manager jobs in northern ireland

Customer Services Coordination Manager

Customer Success Manager

Customer Services Coordination Manager

Office/Operations Manager