Customer services coordination manager Work, Jobs in Northern Ireland (with Salaries)

Customer Services Coordination Manager
Spirit AeroSystems —Belfast
- £51,300 a year
- Engineering
- Bachelor's degree
- Business
- Free parking
- Employee assistance programme
9d
Client Relationship Manager
Leap Lessons LLP —Derry
- From £31,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Care experience
- Free parking
- Work from home
Quick apply
3d
Digital & Data Co-ordinator
Construction Futures —Belfast
- Full-time
- Hybrid work
- CRM software
- Up to 50% travel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
8d
Office Manager
Visit Derry —Derry
- £34,434 a year
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
11d
Service and Planned Preventative Maintenance (PPM) Manager
PSI Production Services Ltd —Newtownabbey
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
Quick apply
10d
Customer Operations Agent
GBLRN - POF - European Ferries (Irish Sea) Limited —Larne
- Communication skills
Quick apply
Customer Executive - Commercial
Britvic Soft Drinks Ltd —Belfast
- Time management
- Annual leave
Logistics Administrator
Unicorn Group —Lisburn
- £12.71 - £14.36 an hour
- Temporary
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d
Junior Operations Planner (HR Graduate)
MTM Engineering —Armagh
- Microsoft Excel
- Engineering
- Travel
Quick apply
Events Coordinator
Lough Erne Resort —Enniskillen
- Full-time
- Customer service
- Hotel
- Negotiation
- Free parking
- Annual leave
Quick apply
2d
Incident Manager
Peak6 —Belfast
- Customer service
- Master's degree
- No degree
- Annual leave
- Flexible schedule
Service Delivery Manager
Thales —Belfast
- Full-time
- Annual leave
- Employee assistance programme
Senior Lead Settlement Analyst
SONI —Antrim
- Analysis skills
- Organisational skills
- IT
- Free parking
Quick apply
10d
Business Co-ordination Graduate Opportunities
Almac Group —Craigavon
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
- Flexitime
Registered Care Manager
Connected Health —Portadown
- £40,000 a year
- Full-time
- English
- Communication skills
- Referral programme
Quick apply
14d
Manager - Enabling Services, Federated Tasking Team
National Crime Agency —Belfast
- £3,375 - £55,575 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- In-person
- Annual leave
4d
Project Delivery Coordinator - Trading Wholesale
Henderson Group —Newtownabbey
- Full-time
- Management
- Agile
- IT
- Employee assistance programme
- Employee discount
Transport Logistics Coordinator
DS Movers —Belfast
- £33,500 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
5d
Project Manager
DPS —Ards
- Full-time
- Electrical Engineering
- Communication skills
- Mechanical knowledge
Quick apply
Production Administrator
Kinisla —Portadown
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Quick apply

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Customer Services Coordination Manager

Spirit AeroSystems -
Belfast

Apply Now

Job details

Permanent
£51,300 a year
9 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Flexible schedule

Qualifications

SAP
Engineering
Supply chain
Bachelor's degree
Business
Communication skills

Full job description

Overview:

Job Title

Customer Service Coordinator Manager

Salary

£51,300 with incremental increases

At Short Brothers, a Boeing Company, we do work that matters — and we do it together. Our teams design, build and support advanced aerostructures, space and defence solutions, with safety, quality and trust at the heart of everything we do.

People are respected, ideas are listened to, and good work is recognised.

We offer real career paths, flexibility where possible, and the opportunity to work on innovative projects that keep aircraft flying and help shape what comes next.

These opportunities, based at our Belfast site, offer:

36 hour working week (half day Friday)
Generous holidays
Range of flexible schedules
Defined Contribution Pension Scheme
Death in service payment
Company occupational sick scheme
On site Occupational Health Department
Employee Assistance Program
Professional development and growth
Coaching and mentoring
Opportunity for advancement
Free car parking
Enhanced maternity pay

Responsibilities:

PURPOSE OF THE JOB

To manage communication interfaces with customers and suppliers in relation to the Aftermarket business. Ensuring effective and efficient support to new and existing Customer base.

The jobholder is responsible for providing timely and effective communications to aid customer communication. You will in this role be responsible for supply chain activities, performance, process alignment, and best practices implementation.

To provide effective visibility in relation to schedule and revenue for overall customer demand.

PRINCIPAL ACCOUNTABILITIES

Manage all supplier interfaces for all Customer Services activities relating to the Aftermarket business.
Responsible for the management of team of up to 15 people to ensure parts availability.
Develop Supply Chain strategies to support business objectives of the Aftermarket department. Ensure clearly defined KPI’s are identified for each process. Ensure that effective corrective action plans are developed and rigorously monitored to deal with recurring supply issues.
Ensure suppliers have the right capacity to deliver spares part on top of production. Additionally, maintaining suppliers have spares pricing defined and agreements in place.
Monitor and control Supply Chain cost and efficiency by meeting purchase commitments, monthly supplier reports and monthly forecasting.
Manage material availability on time for planned and unplanned events by adapting forecasting based on supplier performance, ensuring all SAP parameters are updated accordingly, deploying SAP to the highest level of automation (in terms of forecasting and purchasing).
Be responsible for data consistency into SAP.
Responsible for the development of the external supply base focusing on cost reduction, schedule, and Quality adherence.
To be flexible and capable to carry out the management of all functions within the Customer Services management team.
Foster process improvement and cost saving initiatives within the department.

Qualifications:

CANDIDATE REQUIREMENTS

It is the responsibility of the applicant to ensure that sufficient detail is provided on the application form to demonstrate how the applicant meets essential job criteria, as this alone will be used for vetting purposes.

Candidates must:

Possess a BSc/BEng or Business Degree together with 5 years’ relevant Customer Services or Supply Chain experience OR Possess an Engineering or Business related HNC together with 8 years’ relevant Customer Services or Supply Chain experience.
Candidates must also possess excellent communication and interpersonal skills.
Candidates must have a strong knowledge of SAP supply chain, inventory and purchasing modules.

The hours worked vary with customers in different time zones and urgent requirements will require flexibility and anti-social hours being worked.

Applications must be completed and submitted by 4.00pm Wednesday 17th June 2026

Please Note:

To ensure readiness for interview, applicants should start preparing once their application is submitted.
Application Forms must be completed and submitted by the deadline.

We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce.

Apply Now

Refine Your Search

customer services coordination manager jobs in northern ireland

Customer Services Coordination Manager

Client Relationship Manager

Digital & Data Co-ordinator

Office Manager

Service and Planned Preventative Maintenance (PPM) Manager

Customer Operations Agent

Customer Executive - Commercial

Logistics Administrator

Junior Operations Planner (HR Graduate)

Events Coordinator

Incident Manager

Service Delivery Manager

Senior Lead Settlement Analyst

Business Co-ordination Graduate Opportunities

Registered Care Manager

Manager - Enabling Services, Federated Tasking Team

Project Delivery Coordinator - Trading Wholesale

Transport Logistics Coordinator

Project Manager

Production Administrator

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