Delivery coordinator Work, Jobs in Northfield, Wmd (with Salaries)

Critical Incidents Co-Ordinator
ISS Facility Services —Chelmsley Wood
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
6d
Renewals Co-ordinator
JHK-Hall & Kay Fire Services Ltd —Birmingham
- Full-time
- Customer service
- Organisational skills
- Contracts
Quick apply
Final Mile Delivery Coordinator
HelloFresh —Coventry
- Day shift
- Data analysis skills
- SQL
- Analysis skills
- Employee assistance programme
- Gym membership
Quick apply
Customer Service & Finance Coordinator
Hayley Group —Oldbury
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Customer Services Co-Ordinator
Aliaxis UK Limited (United Kingdom) —Cannock
- £26,922 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- ERP systems
- Employee assistance programme
- Employee discount
12d
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Senior Delivery Coordinator (AI, Automation & Digital Skills)
RSM UK —Birmingham
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply
Measure & Installations Coordinator / Warehouse Operative (Dual Role)
PHSGroup —Tipton
- £27,476.80 a year
- Travel
- Free parking
- Annual leave
8d
Service Coordinator
Recra Consulting —Four Ashes
- £26,000 a year
- Full-time
- Organisational skills
Quick apply
DESA Contract Coordinator
Veolia ES (UK) Limited —Wolverhampton
- £30,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Delivery Suite Co-ordinator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £49,387 - £56,515 a year
- Full-time
- Maintenance
- Care plans
- Leadership
3d
Customer Assistance Coordinator - Roadside Assistance
Allianz —Birmingham
- Full-time
- English
- AI
2d

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delivery coordinator jobs near northfield, wmd

Critical Incidents Co-Ordinator

ISS Facility Services -
Chelmsley Wood

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Job details

Fixed term contract
6 days ago

Qualifications

Microsoft Word
Microsoft Excel
Maximo
Customer service
Administrative experience
Communication skills
Help desk

Full job description

Contract: Key Account Network

Location: West Midlands, B37 7YN

Hours of work: 40

Contract Type: Fixed Term Contract

We are seeking a highly organised and customer-focused Critical Incidents Co-ordinator to join our team, acting as the first point of contact for client requests and ensuring all incidents are logged, processed, and accurately translated into engineering or FM solutions.

Job Description

This role plays a key part in maintaining service excellence, supporting the delivery team, and ensuring contractual processes are met through effective coordination, communication, and incident management from receipt through to resolution.

Key Responsibilities

Receive, log, and process client and helpdesk incident requests in line with contractual requirements.
Accurately translate client issues into FM or engineering actions and allocate to the appropriate resource.
Monitor shared mailboxes and respond to requests within agreed timeframes.
Manage work orders through CAFM systems, including Maximo.
Liaise with subcontractors to schedule attendance and coordinate works.
Maintain accurate records and supporting documentation across all systems.
Provide administrative support to the wider service delivery team.
Escalate issues, delays, or risks to management where required.

Professional and Personal Competencies/Qualifications

Previous experience in a customer service, helpdesk, or administrative role.
Confident call-handling skills with a calm, professional approach.
Strong IT literacy, particularly Microsoft Excel and Word.
Excellent communication and relationship-building skills.
High attention to detail with strong planning and organisational ability.
A collaborative team player with a flexible, solutions-focused attitude.
Comfortable working in a fast-paced, service-led environment.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/

Quick apply

Refine Your Search

delivery coordinator jobs in northfield, wmd

Critical Incidents Co-Ordinator

Renewals Co-ordinator

Final Mile Delivery Coordinator

Customer Service & Finance Coordinator

Customer Services Co-Ordinator

Customer Service & Technical Support Coordinator

Senior Delivery Coordinator (AI, Automation & Digital Skills)

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Measure & Installations Coordinator / Warehouse Operative (Dual Role)

Service Coordinator

DESA Contract Coordinator

Delivery Suite Co-ordinator

Customer Assistance Coordinator - Roadside Assistance

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