Dispatcher Work, Jobs in Northwich, Chs (with Salaries)

Transport Scheduling Assistant
RB Global —Winsford
- £26,520 a year
- Day shift
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
Dispatcher
Northern Trains —Manchester
- £27,977 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
8d
Business Support Manager
GM TRAVEL —Northwich
- £44,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Flexitime
Quick apply
Mobile Service Dispatcher- North (UK)
Tesla —Manchester
- Remote
- Conflict management
- Communication skills
- Annual leave
Transport, Sales & Customer Service Coordinator
Dandys Chester Limited —Chester
- £29,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
10d
Logistics Scheduler
Pixel Inspiration —Altrincham
- £25,500 - £27,500 a year
- Full-time
- Microsoft Word
- Spanish
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Vehicle Breakdown Recovery Controller - Days & Nights
Oates Recovery Ltd —Warrington
- £13 - £14 an hour
- Overtime
- Customer service
- Computer literacy
- Writing skills
Quick apply
1d
Transport Operations Administrator/Coordinator
NG Transport Ltd —Manchester
- £14 an hour
- Full-time
- Computer literacy
- Analysis skills
- Computer skills
- Life insurance
Quick apply
10d
Customer Service Control Room Operator based in Manchester - Days
Egertons Recovery Group —Manchester
- 12 hour shift
- Computer literacy
- Maths
- Data entry
- Free parking
Quick apply
11d
Service Coordinator
Full Circle Security Systems Ltd —Connah's Quay
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
5d
Booking Operator/Taxi Controller (Daytime)
Lynx Taxis —Stockport
- From £12.71 an hour
- Part-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Service Delivery Coordinator
Serco Plc —Birchwood
- £28,500 a year
- Full-time
- Hybrid work
- Computer skills
- Time management
- Employee assistance programme
- Employee discount
5d
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Annual leave
Service Co-ordinator
Emtec Climate Solutions —Warrington
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick apply
Office and Hire Desk
Scott’s Hire Ltd —Sandbach
- Part-time
Patient Transport Liaison Officer
EMED Group —Crewe
- £12.96 an hour
- Full-time
- Data entry
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Co-ordinator
Serco Plc —Birchwood
- £29,500 a year
- Weekend availability
- Travel
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
2d
Resources Coordinator
LIG —Lowton
- Monday to Friday
- Analysis skills
- Computer skills
- In-person
- Free parking
Quick apply
Hybrid Dispatch (picker/packer) with some local driving
The Goodprep.com —Manchester
- From £13 an hour
- Full-time
- Quality control
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
Quick apply
2d
Helpdesk Planner
Novus Property Solutions Ltd —Warrington
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
10d

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Transport Scheduling Assistant

RB Global -
Winsford

Quick apply

Job details

Fixed term contract
£26,520 a year

Benefits

Free parking
Company pension
Employee discount
Paid volunteer time
On-site parking

Qualifications

Customer service call handling
Computer literacy
GCSE
Filing
Computer skills
Customer support
Customer interaction
Transport scheduling

Full job description

Transport Scheduling Assistant

Location: Winsford

12 Month Fixed Term Contract

Overall Purpose of Role:
The purpose of this role is to maximise all contact time to arrange the collection of vehicles, calling both policy holders and holding garages, confirming charges, and booking collection dates in line with SLA’s. This is a customer and client facing role, so a professional and friendly approach is required at all times.

Key Areas of Responsibility

Vehicle Collections Scheduling

Call policy holders, following company GDPR training/script, to arrange collection of accident damaged vehicles ensuring correct information is collected and all drivers' notes updated accordingly
Calling Holding garages and/or accident repair centres, taking any charges the vehicle may have occurred ensuring correct information is collected and the drivers' notes updated accordingly
Negotiating charges to ensure value for money for all the company’s clients, following company guidelines relatingto standard police charges
Confirm with holding garages/accident repair centres method of payment required, update charges database with information
Liaise with client team to ensure all received charges are approved before the collection is allocated to a driver
Work with Vehicle Collection Scheduling to ensure all collections are booked within customer SLA’s
Own your collection area, making certain that collections are updated daily and ensuring client team are aware of any issues with collections
Ensure all files called are up to date, adding notes when and where required
General office duties such as dealing with enquiries typing, scanning, database updates, filing, etc.
Assist in dealing with queries and issues from customers, suppliers & members of the public
Complete all tasks deemed to be a reasonable request by the department management in a timely, efficient and safe manner

Skills & Experience Required

Good IT Skills
Experience in a customer facing role
Professional telephone manner
Experience working to tight deadlines and under pressure

Knowledge

Aware of contract SLA’s and have the ability to work to these

Qualifications/Certificates/Education

Math's and English GCSE or equivalent

Personal Qualities/Other

Comfortable/confident negotiating collection charges
Able to work off own initiative at times
Can work as part of a team
Be able to manage and prioritise workloads
Positive ‘Can Do’ Attitude

What we offer:

Day shift, Monday to Friday 08.30am - 5pm
Fortnightly pay
Ongoing training and professional development
Free onsite parking
Uniform and PPE provided
Telus Health
Discounted parts and non-auction vehicles
Employee discount on Vodaphone
Paid day to volunteer for a charity of your choice
28 days holiday (including Bank Holidays)
Pension plan with 3.5% employer contribution

We reserve the right to close this this vacancy early once a suitable candidate has been found, so please submit your application as soon as possible.

IAA is an equal opportunity employer and ensures non-discrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located.

Quick apply

Refine Your Search

dispatcher jobs in northwich, chs

Transport Scheduling Assistant

Dispatcher

Business Support Manager

Mobile Service Dispatcher- North (UK)

Transport, Sales & Customer Service Coordinator

Logistics Scheduler

Vehicle Breakdown Recovery Controller - Days & Nights

Transport Operations Administrator/Coordinator

Customer Service Control Room Operator based in Manchester - Days

Service Coordinator

Booking Operator/Taxi Controller (Daytime)

Service Delivery Coordinator

Service Co-ordinator

Service Co-ordinator

Office and Hire Desk

Patient Transport Liaison Officer

Service Delivery Co-ordinator

Resources Coordinator

Hybrid Dispatch (picker/packer) with some local driving

Helpdesk Planner

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