Help desk analyst Work, Jobs in Northwood, Gtl (with Salaries)

1st Line support Analyst
APCOA PARKING (UK) LTD —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
Research Analyst - Equities
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Desk Analyst
London Business School —London
- Software troubleshooting
- Customer service
- Analysis skills
- Annual leave
- Gym membership
Quick apply
10d
Trading Data & AI Analyst
Janus Henderson —London
- Hybrid work
- Azure
- Master's degree
- SQL
Compliance Analyst
Janus Henderson —London
- Hybrid work
- Organisational skills
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
6d
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- CRM software
- Azure
- DevOps
- Employee assistance programme
IT Service Support Analyst
The National Archives —Kew
- £29,258 a year
- Full-time
- Windows
- Presentation skills
- Continuous improvement
- Annual leave
10d
Asset Backed Securities Analyst
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Master's degree
- SQL
Data Analyst
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
End User Services Analyst
The Law Society —Chancery Lane Station
- £28,090 - £31,000 a year
- In-person
- Communication skills
2d
2nd Line IT Support Analyst
Level Ten —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- IT
Quick apply
Junior Enterprise Applications Support Analyst
Synergy Flavors —High Wycombe
- Full-time
- Computer Science
- IT
- Communication skills
9d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
9d
SA Service Analyst - 12M FTC
Rail Delivery Group —London
- £38,161 - £48,704 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Research Analyst (Multi-Asset)
Janus Henderson —London
- Hybrid work
- Communication skills
- Python
Fund Accounting Senior Analyst (12 Month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Accounting
- Communication skills
Senior Treasury Analyst
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Gasoline Trading Analyst
ExxonMobil —London
- Microsoft Excel
- Engineering
- Data analysis skills
2d

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help desk analyst jobs near northwood, gtl

1st Line support Analyst

APCOA PARKING (UK) LTD -
Uxbridge

Quick apply

Job details

Full-time
Up to £26,000 a year

Benefits

Company pension
Employee discount

Qualifications

Windows
IT support
Computer networking
SharePoint
IT
Account management
Communication skills
Active Directory

Full job description

The Role

IT 1st Line Support Analyst

Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum

Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job?

We’re looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes.

The role

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. You’ll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience.

This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts).

What you’ll do

Provide first line IT support via phone, email, and a ticketing system.
Log, prioritise, and resolve IT incidents and service requests.
Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting).
Assist with Active Directory user administration (accounts, passwords, groups).
Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments.
Troubleshoot basic hardware issues with laptops, desktops, and peripherals.
Help manage IT assets and stock, including issuing, replacing, and tracking equipment.
Liaise with suppliers and third-party support teams for repairs and escalations.
Assist with project work and new site setups, following clear processes and guidance.
Image and deploy devices using Acronis or similar tools.
Deliver a positive customer experience while working to SLAs.

What you’ll bring

Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships).
A genuine interest in IT and eagerness to learn and develop technical skills.
Basic understanding of Windows operating systems and Microsoft applications.
Awareness of Active Directory and user account management.
Basic knowledge of networking concepts (such as connectivity and troubleshooting).
Strong communication skills and a customer-focused approach.
Good organisation skills and the ability to follow processes.
A proactive attitude and willingness to ask questions and take ownership.

What’s on offer

Up to £26,000 per annum, depending on experience.
25 days holiday + 8 bank holidays.
Pension scheme and employee discount programme.
Company Pension.
Training, mentoring, and clear development opportunities within IT.
A supportive team environment where learning is encouraged.

Ready to start or grow your IT career?
Apply now and one of our team will be in touch.

Quick apply

Refine Your Search

help desk analyst jobs in northwood, gtl

1st Line support Analyst

Service Desk Analyst

Research Analyst - Equities

Service Desk Analyst

Trading Data & AI Analyst

Compliance Analyst

Personal Assistant (6 month FTC)

Associate Data Analyst

IT Service Support Analyst

Asset Backed Securities Analyst

Data Analyst

End User Services Analyst

2nd Line IT Support Analyst

Junior Enterprise Applications Support Analyst

Service Desk Analyst

SA Service Analyst - 12M FTC

Research Analyst (Multi-Asset)

Fund Accounting Senior Analyst (12 Month FTC)

Senior Treasury Analyst

Gasoline Trading Analyst

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