Technical lead Work, Jobs in Northwood, Gtl (with Salaries)

Onsite Technical Lead
ABACUS —London
- Full-time
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
Product Owner
Worldpay (UK) Limited —London
Quick apply
11d
Technical Programme Lead
BAE Systems —London
- Hybrid work
- Agile
Technical Project Manager
SS&C Technologies —London
- Full-time
- Hybrid work
- Project management
- Software development
- APIs
Agile Delivery Lead
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
- Health & wellbeing programme
Product Manager
Compare the Market —London
Quick apply
21h
Technical Lead, Professional Services
Cvent —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Software troubleshooting
- Work from home
10d
Project Support Coordinator
OCS Group —Watford
- 8 hour shift
- Travel
- SharePoint
- Communication skills
Quick apply
1d
Technical Lead
ClearRoute —London
- Hybrid work
- Azure
- Leadership
- Communication skills
Quality Inspector
Quickparts —High Wycombe
- £35,000 - £40,000 a year
- Full-time
- Engineering
- English
- Analysis skills
Quick apply
Technical Project Manager
Galaxy —London
7d
AI Solutions and Implementation Lead
Journey Digital —London
- From £50,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Project management
- Flexitime
- Work from home
Quick apply
7d
Implementation Lead
Heim —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
Quick apply
6d
Product Lead - Acquiring
Wise Australia Investments —London
- £145,000 - £185,000 a year
- Product management
- Leadership
12d
Technical Business Analyst
G MASS —London
- £70,000 - £80,000 a year
- Hybrid work
- Bachelor's degree
Quick apply
1h
Business Analyst
Imperial College London —White City
- £57,785 - £69,365 a year
- Full-time
- Annual leave
5d
Category Technical Manager
Waitrose & Partners —Bracknell
- £75,800 - £121,000 a year
17h
Tech Lead
Iconic Interactive —London
- Full-time
- Hybrid work
- AI
Quick apply
Operations Support Manager
Medivet Group Ltd —Watford
- £38,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply

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Onsite Technical Lead

ABACUS -
London

Quick apply

Job details

Full-time

Benefits

Private dental insurance
Annual leave
Company pension
Discounted gym membership
Company events
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Windows Server
ConnectWise
TCP
Azure
Microsoft Exchange
DHCP
DNS
Mobile device management
VMWare
Financial services
TCP/IP
vSphere
Active Directory
Intune

Full job description

Job Summary:
As Technician of Site Services , you will be a member of a Client Support Pod with the core goal of delivering white glove technical service to your Pod's assigned client base. While your role's primary focus is to physically service clients in their offices and home offices, all members of the Pod must be based in our London office or client sites 5 days a week. All members of the Pod must be willing to respond to email tickets, phone calls, remote support sessions and other forms of remote support as requested by their manager.

As a contributing member of a Support Pod, you will spend your time collaborating and communicating with clients, colleagues, and 3rd parties to resolve technical issues and implement new technological devices and services.

Responsibilities:
• Provide best in class technical support to our clients primarily onsite and additionally via phone, email and remote.
• Support and install all hardware at client sites, including but not limited to: Abacus infrastructure, workstations, printers, and peripherals.
• Effectively communicate with both clients and peers ensuring timely responses to client tickets.
• Record all work activities in a timesheet in our ticketing system (ConnectWise).
• Be one of the primary onsite resource for the UK Support team and build relationships with UK client users. Home visits to set-up or troubleshoot client equipment when necessary.
• Must be able to multi-task client issues when applicable.
• Document technical issues and take ownership of escalating issues to the appropriate resource.
• Must be amenable to occasional travel.
• Must meet the minimum standard for personal key performance indicators.
• Must contribute to the overall success of team mandated goals and key performance indicators.
• Must be flexible regarding duties and hours of work, there will be occasional requirements to work out of hours for client onboardings and other project work.

Requirements (Must Have):
• Incredible sense of pride and passion for what you do and a desire to help your teammates.
• Must be neat, organised, energetic, and show initiative.
• Minimum 3 years' experience working for a Managed Service Provider (MSP) or in IT roles demonstrating excellent customer service and support.
• Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.
• Experience with advanced hardware troubleshooting and the installation of core Networking equipment.
• Ability to lift and work with heavy equipment up to 25KG (such as a UPS).

Strong Technical Skills in the following areas:
• Create/Manage Active Directory accounts, groups & permissions
• Duo Security and other two factor authentication applications
• Microsoft Exchange Administration
• Azure Active Directory\Entra ID
• Troubleshoot hardware (video cards, USB & peripheral devices, Network appliances and drivers, etc.).
• Mobile device management technologies.
• Understanding of Networking fundamentals.
• VMware vSphere administration.
• Install, configure & manage print queues.
• Troubleshoot DNS, DHCP and TCP/IP issues.

Nice to Have:
• Managing or working in a multi-tenant environment.
• Experience working in Financial services.
• Microsoft certified.
• Ability to work through issues methodically.
• Experience administering Windows Server 2012 and above.
• Basic experience with policy management (Group Policy & Intune).

Schedule:
• Monday to Friday, 8 am to 5 pm.
• Out of hours on-call rotation for emergency onsite requirements.

Work Location:
• Based in Abacus UK office with visits to client offices.

The benefits package consists of:
• Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
• Gym discount
• Life insurance
• Comprehensive travel insurance for you and your family in line with scheme rules
• Confidential well-being and counselling support
• Competitive Compensation
• Contributory pension scheme
• Company events
• Private Medical and Dental Insurance

If you feel you have the necessary experience to go forward for this role, please apply now. We'd love to see your CV.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

technical lead jobs in northwood, gtl

Onsite Technical Lead

Product Owner

Technical Programme Lead

Technical Project Manager

Agile Delivery Lead

Product Manager

Technical Lead, Professional Services

Project Support Coordinator

Technical Lead

Quality Inspector

Technical Project Manager

AI Solutions and Implementation Lead

Implementation Lead

Product Lead - Acquiring

Technical Business Analyst

Business Analyst

Category Technical Manager

Tech Lead

Operations Support Manager

Global Head of Customer Support

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