1st line support Work, Jobs in Norton Canes, Sts (with Salaries)

1st Line Service Desk Analyst
Sciensus —Burton-On-Trent
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
1d
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
5d
2nd Line IT MSP Support Engineer - starting July 2026
Rugosus Ltd. —Tamworth
- £26,000 - £34,000 a year
- Overtime
- Hybrid work
- Azure
- Up to 50% travel
- Customer service
- Work from home
Quick apply
16h
Apprentice ICT Support Officer
Staffordshire County Council —Stafford
- £16,352 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
7d
IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
14d
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
14d
Product Operative Support
Corpay —Meriden
- Full-time
- In-person
- Communication skills
IT Support Technician
Crown Couriers —Tamworth
- £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Store discount
Quick apply
1d
Manager - 1st Line of Defence Risk Support
Homes England —Birmingham
- £39,933 - £46,573 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
7d
ICT Service Desk Analyst
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
- IT
- Communication skills
8h
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Sales
- Business development
- Organisational skills
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
13d
Hourly Paid Lecturer in Academic Study Skills/English Language Support
University of Wales Trinity Saint David —Birmingham
- £43.75 an hour
- Part-time
- English
- University
- Organisational skills
14d
Teaching Assistant EDV/2026/WS/18266
Moseley Park —Wolverhampton
- £26,403 - £28,142 a year
- Part-time
- Leadership
- Communication skills
- School
Customer Support Analyst - Fixed Term Contract end of May 2027
Reapit UK —Solihull
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick apply
Associate Assistant Headteacher (SENDCo)
Worcestershire County Council —Bromsgrove
- £51,773 - £57,137 a year
- Full-time
- School
9h
HR Coordinator
The King's Trust —Birmingham
- £24,479 - £25,990 a year
- Full-time
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee discount
7d
Actuarial Analyst - Analytics
Beazley Management Limited —Birmingham
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
Arena Supervisor | Gladiators Experience
Far and Beyond —Birmingham
- £16 an hour
- Weekend availability
- Supervising experience
HR Systems Analyst
Amtis —Chelmsley Wood
- £35,000 - £37,000 a year
- Full-time
- Oracle
- IT
- In-person
- Work from home
- Life insurance
Quick apply

I want to receive the latest job alerts for 1st line support in norton canes, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Service Desk Analyst

Sciensus -
Burton-On-Trent

Quick apply

Job details

Permanent
1 day ago

Benefits

On-site gym
Annual leave
Company pension
Canteen
Employee discount

Qualifications

Azure
SCCM
Customer service
Windows
Analysis skills
IT
Customer support
Communication skills
Active Directory
Intune

Full job description

Role Information

We’re looking for a proactive and customer-focused 1st Line Service Desk Analyst to be the first point of contact for IT support across the business.

This is a full time, permeant position, coming into our Burton 3 days a week,

As a key member of our IT Service Desk, you’ll:

Act as the first line of support for all IT queries and incidents
Provide support via phone, in-person, and remote tools
Log, manage and resolve tickets within agreed SLAs
Take ownership of issues through to resolution or escalation
Support and administer core technologies such as:
Microsoft 365, Active Directory, Exchange, D365
Carry out user account administration (setups, permissions, password resets)
Troubleshoot hardware, software, and network issues across devices
Assist with asset and licence management
Contribute to improving first-time fix rates and knowledge sharing
Keep documentation and knowledge bases up to date

Essential Skills & Experience:

Experience in an IT Service Desk or customer support role
Strong knowledge of Microsoft technologies (Windows 10, O365, Active Directory, Azure, Intune, SCCM)
Excellent communication and customer service skills
Solid troubleshooting and analytical ability
Experience supporting end-user devices (laptops, desktops, mobiles, tablets)

1st Line Service Desk Analyst - Sciensus.doc

Who we are?

Sciensus is a proven life sciences solutions partner with more than 30 years' experience navigating and unlocking the complex European healthcare ecosystem.
We maximise patient access to medicines, accelerate product launches and drive long-term commercial success for our partners.
Through a skilled team of over 500 licensed clinical staff and 1,650 colleagues globally, we work at the intersection of clinical excellence, patient experience and healthcare innovation. We support patients living with cancer, chronic conditions and rare diseases ‒ helping them access the life-changing treatments they need, wherever they are.

What do we offer our people?

We work hard to make sure colleagues feel motivated, developed, and recognised for the great work they do. Additional to a competitive salary, we also offer a comprehensive benefits package including:

25 days annual leave plus bank holidays
Yearly pay reviews
Contribution based pension scheme
Life assurance
Employee benefits platform (retailer discounts and much more)
Private medical (after qualifying period)
Ongoing learning and development opportunities
Annual company event
In the Burton Upon Trent office we have an onsite gym, canteen, prayer room, and quiet room

Our Values

We are a Disability Confident Committed Employer and we have also successfully gained the National Equality Standard (NES is the UK’s leading Equity, Diversity and Inclusion standard which was developed by the UK Government and the CBI). We are committed to the fair treatment of all candidates, regardless of race, gender, religion, sexual orientation, age or disability. We welcome applications from all and we select candidates based on skills, qualifications, and experience. Please talk to us during the application process to discuss any reasonable adjustments you may require.

We are committed to achieving Net Zero and reducing our ecological footprint. We are constantly working on new initiatives, some of our more recent ones include working towards Level 2 in the Greener Pharmacy Toolkit and replacing many of our vans with lower CO2 emission models. For information on other projects and our wider approach to sustainability please visit our corporate website.

#LI-PK1

#SCPK

Quick apply

Refine Your Search

1st line support jobs in norton canes, sts

1st Line Service Desk Analyst

DB&T Technical Engineer

2nd Line IT MSP Support Engineer - starting July 2026

Apprentice ICT Support Officer

IT Support Apprentice

1st Line NOC Engineer

Product Operative Support

IT Support Technician

Manager - 1st Line of Defence Risk Support

ICT Service Desk Analyst

Apprenticeships at ASSA ABLOY UK

Helpdesk Engineer

Hourly Paid Lecturer in Academic Study Skills/English Language Support

Teaching Assistant EDV/2026/WS/18266

Customer Support Analyst - Fixed Term Contract end of May 2027

Associate Assistant Headteacher (SENDCo)

HR Coordinator

Actuarial Analyst - Analytics

Arena Supervisor | Gladiators Experience

HR Systems Analyst

I want to receive the latest job alerts for 1st line support in norton canes, sts

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected