Line support engineer Work, Jobs in Norton Canes, Sts (with Salaries)

3rd Line Support Engineer
Clearcare Solutions Limited —Stafford
- £35,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
8h
Junior Systems Engineer
ITI Group —Stafford
- Up to £30,000 a year
- Full-time
- Hybrid work
- Engineering
- Programmable logic controllers
- Software development
Buyer
Omexom UK —Stafford
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £26,000 - £29,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Buyer
VINCI Energies —Stafford
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
3d
Project Technician / Engineer - Midlands
nGeneration —Birmingham
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Senior Site Engineer
Tara Developments Limited —Chasetown
Project Manager (12 Month Maternity Cover)
Westgate Global —Stafford
- £36,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
Quick apply
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Walsall
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
7d
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
11d
Field Service Engineer
SHJ Medical & Lab Gas Specialists —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Engineers
Saputo Inc. —Nuneaton
- £57,371 a year
- Full-time
- Free parking
- Employee discount
12d
Maintenance Engineering Tutor
In-Comm Training & Business Services Limited —Walsall
- £29,500 - £32,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Life insurance
- Referral programme
Quick apply
10d
Technical Services Engineer
HSL Compliance Limited —Cannock
- £15.10 an hour
- In-person
- Annual leave
- Sick pay
Quick apply
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
13d
3rd Line Support Engineer
wavenet —Solihull
- Full-time
- Azure
- Windows
- Annual leave
- Employee assistance programme
Quick apply

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3rd Line Support Engineer

Clearcare Solutions Limited
Stafford

Quick apply

Job details

Permanent | Full-time
£35,000 - £38,000 a year
8 hours ago

Benefits

Private medical insurance

Qualifications

Jira
Microsoft Excel
Computer Science
Customer service
SQL
PHP
Docker
Virtualisation
Software development
APIs
Agile
Debugging

Full job description

About Clearcare Solutions

At Clearcare Solutions, we are a dynamic software provider dedicated to delivering exceptional solutions to the care sector. Our innovative applications empower care providers to streamline their operations and enhance service delivery. As we continue to grow, we are looking for a proactive 3rd Line Support Engineer to join our UK support team.

The Role

You will work at the intersection of our customer-facing support team and our in-house development team, focusing on:

Advanced Troubleshooting: Investigating and resolving complex, novel issues in the current production version of our applications. You will be tackling unique edge cases that do not have a playbook, canned response, or established precedent.
Database Investigation: Utilising deep database knowledge to diagnose underlying data issues and ensure system integrity.
Enhancement Delivery: Implementing Quality of Life improvements and UI/UX enhancements.
Client Collaboration: Working closely with clients to gather requirements when needed.
Client Onboarding: Processing varied and occasionally unorganised data inputs from clients, successfully transforming them into structured files or scripts for seamless system import.
Team Support: Occasionally assisting with 2nd line support tasks as part of the wider team effort.

This is an exciting opportunity for an investigative problem-solver to make a high impact. While software development experience is beneficial, your core strengths must lie in deep database knowledge, critical thinking, and an exceptional eye for detail. You will be supporting live customers, precision and accuracy are paramount.

Essential Skills:

Highly skilled in SQL: Exceptional database knowledge is the primary technical requirement for this role.
Expertise in Spreadsheets: High proficiency in spreadsheet software (e.g., Excel, Google Sheets), encompassing advanced data manipulation and validation. Adept at creating complex formulas to produce reliable outputs.
Creative Problem-Solving: Ability to navigate and resolve entirely new, undocumented issues without relying on a playbook.
Uncompromising Attention to Detail: A very keen eye for detail, understanding that precision and accuracy are critical when dealing with live customer environments.
Communication: A professional and approachable attitude when engaging directly with users and clients.

Desired Skills:

Experience debugging web applications built with PHP.
Knowledge of Vue 3 and the Composition API.
Proficiency in creating pull requests (PRs) to resolve bugs effectively and writing/maintaining unit tests for robust code.
Familiarity with Jira and Agile development methodologies.
A degree in Computer Science (or a related field) or equivalent experience.
Experience with virtualisation technologies such as Docker.
Prior customer service experience.

Why Join Us?

Opportunity to work in a collaborative and supportive team environment.
Full training and continuous professional development provided.
Contribute to software that makes a meaningful difference in the care sector.
Competitive salary with regular working hours and flexibility.
Exceptional benefits package including:
Access to EVs through a salary sacrifice scheme
Private medical insurance
Life Assurance
28 days’ leave (including bank holidays) - rising with length of service
Professional development budget

Job Types: Full-time, Permanent

Pay: £35,000.00-£38,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in norton canes, sts

3rd Line Support Engineer

Junior Systems Engineer

Buyer

IT Support Technician

Buyer

DB&T Technical Engineer

Project Technician / Engineer - Midlands

Field Service Administrator

3rd Line Engineer - Support

Senior Site Engineer

Project Manager (12 Month Maternity Cover)

3rd Line Technical Support Engineer

Helpdesk Engineer

Field Service Engineer

Field Service Coordinator

Engineers

Maintenance Engineering Tutor

Technical Services Engineer

PA and Office Manager - WMG Academy Solihull

3rd Line Support Engineer

I want to receive the latest job alerts for line support engineer in norton canes, sts

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