Returns manager Work, Jobs in Norton Canes, Sts (with Salaries)

Vehicle Damage Assessor
Gemini Accident Repair Centres —Norton Canes
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
Activities Co-ordinator
HC-One - Chaseview (Staffordshire) —Burntwood
- £12.95 - £13.45 an hour
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
6d
Returns Manager
Cotswold Company —Lichfield
- Full-time
- Microsoft Excel
- Customer service
- Continuous improvement
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Paid Media Manager
ClickThrough Marketing —Lichfield
- £40,000 a year
- Hybrid work
Quick apply
6d
Store Manager - Burger King
Moto —Wolverhampton
- £32,000 a year
- Full-time
- Customer service
- Restaurant
- Restaurant experience
- Employee discount
- Sick pay
Quick apply
Group Operations Coordinator
Surecare UK ltd —Birmingham
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Project Manager
IWS M&E —Walsall
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Contracts
- Employee assistance programme
- Employee discount
Lead Coordinator
EMR Group —Birmingham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
3d
Sales Office Manager
Travis Perkins —Walsall
- Full-time
Registered Manager
Priory —Chasetown
- £38,000 a year
- Full-time
- Organisational skills
- IT
- Care plans
- Referral programme
Quick apply
eCommerce Manager
Alliance Automotive Group —Birmingham
- Marketing
- Project management
- Bachelor's degree
Quick apply
12d
Barista
Starbucks —Lichfield
- Weekend availability
- Store discount
- Employee assistance programme
Business Development & Project Assistant
YMCA North Staffordshire —Stoke-on-Trent
- £29,365.19 a year
- Full-time
- Business development
- In-person
- Free parking
- Annual leave
Quick apply
Logistics Administrator
Walsall Healthcare NHS Trust —Walsall
- £25,760 - £27,476 a year
- Full-time
16h
Senior Care Assistant
HC-One - Chaseview (Staffordshire) —Burntwood
- £13.85 - £14.45 an hour
- Weekend availability
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
13d
Bank Support Worker
Priory —Chasetown
- £13.45 an hour
- IT
- Care plans
Quick apply
Site Manager
The Vella Group —Stoke-on-Trent
- £50,000 - £55,000 a year
- Full-time
- Childcare
- Contracts
- Negotiation
- Free parking
- Employee discount
Quick apply
Network Planning Manager
EMR Group —Wednesbury
- Full-time
- Computer networking
- IT
- Communication skills
- Annual leave
Quick apply
Immunisation Admin Officer
Midlands Partnership University NHS Foundation Trust —Stafford
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- School
- Free parking
- Annual leave
4d

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Vehicle Damage Assessor

Gemini Accident Repair Centres -
Norton Canes

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Customer service
Supervising experience
Mentoring
Mechanical knowledge
Negotiation

Full job description

Rev up your career with us! Join our Gemini team as we pave the way in car accident repair excellence. If you have a passion for precision and a drive for perfection, this job is for you!

ROLE TITLE: Vehicle Damage Assessor

REPORTING TO: Bodyshop Manager

MAIN PURPOSE OF ROLE:

To prepare accurate and efficient vehicle damage estimates in line with insurer and customer requirements, ensuring the repair can be carried out efficiently, with high standards of customer care and satisfaction, and while achieving satisfactory profit margins for the business.

QUALIFIED/ NON-QUALIFIED TECHNICIAN EXPECTATIONS

Qualified Vehicle Damage Assessor

A qualified VDA is expected to complete estimates independently to the required technical, safety, and quality standards. This may also include supporting, guiding, and, where appropriate, supervising VDA Apprentices.

Non-Qualified Vehicle Damage Assessor

A non-qualified VDA will carry out duties appropriate to their level of skill, training, and experience, under the direction and supervision of a qualified VDA or manager.

MAIN TASKS

Estimation & Repair Planning

Prepare manual and computerised vehicle damage estimates efficiently, ensuring compliance with insurer/customer requirements.
Confirm that estimates reflect repair feasibility, quality standards, and profitability.
Maintain accurate records of all estimates, highlighting any work requiring authorisation before commencement.
Liaise with insurers or customers to obtain authorisation for work, following up on any unauthorised estimates.

Parts Management

Order parts in accordance with the estimate, ensuring correct specification, quantity, and timely delivery.
Verify whether parts received are genuine, non-genuine, or “green” (reconditioned/used) for suitability, and ensure correct labelling and traceability.
Return incorrect or unnecessary parts promptly and in line with company procedures.

Workshop Liaison

Communicate estimate details clearly to bodyshop personnel, ensuring full understanding of required repairs.
Coordinate with the workshop on vehicles deemed a total loss, as agreed with the insurer.
Support the workshop team in understanding the repair process, reducing errors, delays, or rework.

Health, Safety & Compliance

Adhere to all company health and safety policies and procedures relevant to the role.
Maintain awareness of safe working practices when assessing vehicles and handling parts or tools.
Ensure compliance with audit and record-keeping requirements related to estimates and parts management.

OTHER DUTIES

Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the group with whom you have a reporting relationship.

PERSON SPECIFICATION

Essential

Previous experience in vehicle damage assessment or estimating within a bodyshop or accident repair environment.
Knowledge of insurer requirements, estimating systems, and repair planning.
Strong attention to detail and accuracy in preparing estimates and managing parts.
Ability to communicate effectively with bodyshop staff, insurers, and customers.
Good organisational and record-keeping skills.
Understanding of health, safety, and workshop compliance procedures.
Ability to work independently and as part of a team.

Desirable

IMI Accreditation in Vehicle Damage Assessment
Experience with parts verification, labelling, and traceability procedures.
Familiarity with total loss procedures and insurer negotiation.
Experience supervising or mentoring VDA Apprentices.

PAY AND BENEFITS:

Salary will be discussed during the interview and will depend on experience and qualifications. The role includes site bonus opportunities.
A minimum of 3 years’ experience, IMI Accreditation, and familiarity with Audatex and Autoflow are all preferred.

Hours are 8am - 5pm Monday – Friday, 30-minute lunch break.

Competitive salary plus team bonus.
30 days holiday including public holidays, plus additional days with service.
Pension contributions.
Recommend a friend technician bonus incentive.
Long service awards.
Colleague recognition scheme.
Health cash plan: claim back medical costs.
Rewards platform: high street discounts.
Cycle to work scheme.

VDA, Vehicle Damage Assessor, Vehicle Estimator, Vehicle Inspector

Please note: If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.

Job Type: Full-time

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Referral programme

Experience:

VDA: 3 years (required)

Licence/Certification:

IMI Accreditation (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

returns manager jobs in norton canes, sts

Vehicle Damage Assessor

Activities Co-ordinator

Returns Manager

Hygiene Manager

Paid Media Manager

Store Manager - Burger King

Group Operations Coordinator

Project Manager

Lead Coordinator

Sales Office Manager

Registered Manager

eCommerce Manager

Barista

Business Development & Project Assistant

Logistics Administrator

Senior Care Assistant

Bank Support Worker

Site Manager

Network Planning Manager

Immunisation Admin Officer

I want to receive the latest job alerts for returns manager in norton canes, sts

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