Continuous improvement specialist Work, Jobs in Norwich, Eng (with Salaries)

Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
5d
Customer Service Manager - Rackheath
Angling Direct —Rackheath
- From £39,500 a year
- Customer service
- Leadership
Quick apply
4d
Sales & Customer Supervisor
Specialist Toughened Glass Ltd —Rackheath
- Up to £42,000 a year
- Full-time
- Sales
- Customer service
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
8h
Buildings & Construction Specialist
The AF Group Ltd. —Norwich
- Full-time
- Hybrid work
- Microsoft Office
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service Specialist - Energy
The AF Group Ltd. —Norwich
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Resolution Specialist
RCP Parking Ltd —Norwich
- £13.64 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Senior Social Worker
Change Grow Live —Norwich
- £46,725.36 - £54,663.24 a year
- Remote
- Leadership
- Employee discount
Planner
United Infrastructure —Norwich
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Contracts
Quick apply
Production Leader
Elis —Fakenham
- £33,000 - £35,000 a year
- Hospitality
- Hotel
- No degree
- Employee assistance programme
Accounts Payable Specialist
Lanpro —Norwich
- Part-time
- Hybrid work
- ERP systems
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
12d
Yard Operative
OEG Energy Group —Great Yarmouth
- Full-time
- English
- Communication skills
HSW Advisor
CWA —Lowestoft
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Annual leave
5d
Special Operations Strength and Conditioning Specialist (352 SOW, Mildenhall, UK)
KBR —Worlingworth
- Full-time
- Military
- English
- Master's degree
- Annual leave
- Flexible schedule
Service Technician
NOV Inc. —Great Yarmouth
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Test & Commissioning Engineer
Proserv —Great Yarmouth
- Schematics
- Travel
- Mentoring
- Annual leave
Quick apply
9d
Digital Infrastructure Technician
Norfolk & Suffolk Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Azure
- SQL
- No degree
- Annual leave
- Employee discount
5d
Senior Contracts Advisor
Acteon Group Ltd. —Great Yarmouth
- Full-time
- Master's degree
- Analysis skills
- Continuous improvement
12d
Consultant Psychiatrist Adult Comm City1*Generous Recruitment Package*
Norfolk & Suffolk Foundation Trust —Norwich
- £113,565 - £150,569 a year
- Full-time
- Care experience
- English
- Education
- Relocation assistance
- Annual leave
6h
Postive behaviour and Wellbeing Support Worker- Full Time.
CJP Outreach —Norwich
- £14.00 - £14.50 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
4d
Fitter Welder
NOV Inc. —Great Yarmouth
- Full-time
- Schematics
- Microsoft Office
- Computer skills

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continuous improvement specialist jobs near norwich, eng

Quality Assurance and Training Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year
5 days ago

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Data analysis skills
Microsoft Office
Numeracy
Organisational skills
Computer skills

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

continuous improvement specialist jobs in norwich, eng

Quality Assurance and Training Specialist

Customer Service Manager - Rackheath

Sales & Customer Supervisor

Buildings & Construction Specialist

Customer Service Specialist - Energy

Customer Resolution Specialist

Senior Social Worker

Planner

Production Leader

Accounts Payable Specialist

Yard Operative

HSW Advisor

Special Operations Strength and Conditioning Specialist (352 SOW, Mildenhall, UK)

Service Technician

Test & Commissioning Engineer

Digital Infrastructure Technician

Senior Contracts Advisor

Consultant Psychiatrist Adult Comm City1Generous Recruitment Package

Postive behaviour and Wellbeing Support Worker- Full Time.

Fitter Welder

I want to receive the latest job alerts for continuous improvement specialist in norwich, eng

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