Monday to friday Work, Jobs in Norwich, Eng (with Salaries)

Customer Service Assistant
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Data entry
- Employee discount
- Gym membership
3d
Universal Banker
HSBC Global Services Limited —Norwich
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4d
Recruitment Consultant
TBC —Norwich
- £27,000 - £29,500 a year
- Full-time
- No experience needed
- Free parking
- Annual leave
Telephonist & Out of Hours Receptionist
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Office
- Front desk
- Communication skills
- Annual leave
- Employee discount
8d
Receptionist
Brown&Co —Norwich
- Monday to Friday
- Microsoft Office
- Communication skills
Receptionist
Mills & Reeve LLP —Norwich
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
10d
Parcelforce Warehouse Sorter (Part Time)
Royal Mail Group —Norwich
- Overtime
- Annual leave
- Life insurance
Logistics Customer Service and Sales Advisor
Jarrolds —Norwich
- £12.71 an hour
- Full-time
- Sales
- Customer service
- Data entry
Quick apply
13d
Test Center Administrator - Norwich
PSI Services UK Limited —Norwich
- £14 an hour
- Part-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
Quick apply
Cleaner
SBFM —Postwick
- £12.71 an hour
- Overtime
- No experience needed
- Annual leave
- Flexible schedule
Temporary Student Work
Cosine UK Ltd —Norwich
- £99.24 a day
- Part-time
- No experience needed
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
Catering Administration Assistant
Cherry Lane Garden Centre —Norwich
- £25,114 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Flexitime
- Employee discount
Quick apply
3d
Employee Support Officer (Resourcing)
Norfolk County Council —Norwich
- £26,824 - £28,142 a year
- Part-time
- Hybrid work
- Human resources
- Employee discount
- Gym membership
11d
Contact Centre Representative - Customer Care - PART-TIME
Careline365 —Norwich
- £12.81 an hour
- Part-time
- Hybrid work
- Customer service
- IT
- Free parking
- Annual leave
4d
Contact Centre Representative - Customer Care
Careline365 —Norwich
- £12.81 an hour
- Full-time
- Hybrid work
- Customer service
- IT
- Free parking
- Employee assistance programme
4d
Scheduler (Compliance)
Broadland Housing —Norwich
- £27,025 - £28,750 a year
- Call to connect
- IT
- In-person
- Annual leave
- Work from home
12d
Multi-drop Driver/Customer Service Assistant
Travis Perkins —Norwich
- Weekend availability
- Customer service
- Driving
- Employee discount
Full Time Outbound Call Centre and Appointment Setting Agent
ZAFRA —Norwich
- £12.71 an hour
- Full-time
- CRM software
- Salesforce
- Data entry
Quick apply
5d
Customer Service Advisor / Office Administrator
Trade Beds Direct —New Costessey
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Word processing
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Connells Group —Norwich
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
Quick apply
11d

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Customer Service Assistant

Norfolk County Council -
Norwich

Apply Now

Job details

Full-time
£25,989 - £26,403 a year
3 days ago

Benefits

Company pension
Employee discount
Gym membership
Car scheme

Qualifications

Customer relationship management
Data entry

Full job description

Norfolk County Council Customer Service Centre are looking for telephone Customer Service Assistants to join our high performing team.

We are looking for reliable workers to join our hybrid working multi-skilled team.

We respond to around 30,000 customer contacts per month, predominantly telephone contacts but also via email and online services.

With the challenges the Council faces with declining budgets, it is even more important that we deliver a high quality, customer focussed and effective service to all of our customers. As the authority streamlines its processes, our staff will support customers with information and access to services using the internet and various other resources, making sure customers receive a great service.

Do you:

Enjoy being an ambassador for excellent service
Challenge processes to make customer experiences better
Get satisfaction from delivering a high standard of customer service
Enjoy using various resources to deliver the best and right service for your customer
Have a service improvement mind-set, wanting to make things better for our customers
Have good attention to detail and excellent data entry skills

If you have answered yes to all of the above then we would love to hear from you!

Our Customer Service Centre is open from 9am to 5pm Monday to Friday. We respond to contacts for all services provided by Norfolk County Council, so no day is ever the same.

These are some benefits you can enjoy by working for Norfolk County Council:

Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
Financial benefits such as:
- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 25 June 2026 23:59

All other applicants closing date: 2 July 2026 23:59

Apply Now

Refine Your Search

monday to friday jobs in norwich, eng

Customer Service Assistant

Universal Banker

Recruitment Consultant

Telephonist & Out of Hours Receptionist

Receptionist

Receptionist

Parcelforce Warehouse Sorter (Part Time)

Logistics Customer Service and Sales Advisor

Test Center Administrator - Norwich

Cleaner

Temporary Student Work

Catering Administration Assistant

Employee Support Officer (Resourcing)

Contact Centre Representative - Customer Care - PART-TIME

Contact Centre Representative - Customer Care

Scheduler (Compliance)

Multi-drop Driver/Customer Service Assistant

Full Time Outbound Call Centre and Appointment Setting Agent

Customer Service Advisor / Office Administrator

Customer Service Advisor

I want to receive the latest job alerts for monday to friday in norwich, eng

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