Senior quality Work, Jobs in Norwich, Eng (with Salaries)

Senior Manager
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £66,582 - £77,368 a year
- Full-time
4d
Clinical Director
East of England Community Health and Care NHS Trust —Norwich
- £79,504 - £91,609 a year
- Full-time
- Leadership
2d
Clinical Administrator
Change Grow Live —Norwich
- £26,296.03 a year
- Organisational skills
- Annual leave
- Employee discount
5d
Audit Assistant Manager - East Anglia
BDO —Norwich
- Full-time
Operational Analyst - Contact Centre
Careline365 —Norwich
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Maths
- Free parking
- Employee assistance programme
Clinical Support Worker
East of England Community Health and Care NHS Trust —Norwich
- £25,760 - £27,476 a year
- Part-time
8d
Senior Operations Administrator
HCR —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Senior Occupational Therapist
East of England Community Health and Care NHS Trust —Norwich
- £39,959 - £48,117 a year
- Part-time
9d
Senior HR Advisor
Crown Chicken LTD, Division of Cranswick PLC —Kenninghall
- £35,000 - £40,000 a year
- Full-time
- Travel
- Human resources
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
11d
Registered Manager
Harley House Supported Living - Norfolk —Norwich
- Full-time
- Travel
- Leadership
- Referral programme
Quick apply
8d
FastTrack Trainee Mortgage Adviser
Haysto —Norwich
- £26,000 - £30,000 a year
- Full-time
- Bachelor's degree
- No degree
- Annual leave
- Referral programme
Quick apply
12d
Senior Manager
Norfolk & Suffolk Foundation Trust —Norwich
- £66,582 - £77,368 a year
- Full-time
- Master's degree
- Travel
- Leadership
4d
Freelance Practitioners (Phlebotomy Services) Norwich and surrounding Norfolk Coast
Heim Health —Norwich
- From £22 an hour
- 8 hour shift
- Blood sampling
- English
- Travel
Quick apply
3d
Communications and Engagement Officer
Norfolk Citizens Advice —Norwich
- £33,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Travel
- Annual leave
- Flexitime
Quick apply
Trustee
YMCA Norfolk —Norwich
Healthcare Assistant
Priory Group —Norwich
- £26,200 a year
- Weekend availability
- English
- Rehabilitation centre
- IT
- Free parking
- Annual leave
Senior Chef
Anglia Restaurants —Norwich
- Weekend availability
- Culinary experience
- Cooking
- In-person
- Free parking
- Annual leave
Quick apply
11d
Assistant Manager
Farmfoods —Norwich
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
2d
Business Manager
Pilgrims' Friend Society —North Walsham
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
8d
Pastoral Manager
Ormiston Denes Academy —Lowestoft
- £29,476.21 - £32,881.66 a year
- Call to connect
- School

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Senior Manager

Norfolk and Suffolk NHS Foundation Trust -
Norwich

Apply Now

Job details

Full-time
£66,582 - £77,368 a year
4 days ago

Full job description

Our Initial Response Service (IRS) is a centralised, triage-led function designed to provide a single point of access for urgent mental health referrals, bringing together the elements of 111 Mental Health Option, Crisis and Home Treatment pathways. It is responsible for receiving, screening and clinically triaging referrals, ensuring service users are directed to the most appropriate service in a timely and safe manner. The model supports rapid decision making, prioritisation of risk, and coordination of responses, including escalation to face-to-face crisis assessment where indicated. The service aims to reduce duplication across services, and deliver consistent performance against response standard.

As the Initial Response Service (IRS) Manager, you will lead both the operational delivery and strategic development of a high-impact, front-door mental health service, ensuring safe, responsive and effective care for those in urgent need. You will be accountable for delivering consistent performance against national standards while maintaining a relentless focus on quality, safety and patient experience across all aspects of the service.

A core element of the role is providing visible leadership on quality and safety, embedding a culture of continuous improvement, learning and openness. You will ensure robust clinical governance, oversee risk management, and drive improvements in safety outcomes, using data, audit and service user feedback to reduce variation and enhance care delivery.

Operationally, you will lead demand and capacity planning, workforce optimisation and pathway redesign, ensuring the service is agile and able to respond to system pressures. You will use performance and activity data to drive improvements in access, flow and outcomes, ensuring the IRS delivers a consistently high standard of care.

You will work as a senior system leader, building strong partnerships across health and social care, and influencing the development of integrated urgent care pathways. Acting as an ambassador for the Trust, you will contribute to system-wide transformation and ensure the IRS plays a central role in delivering the wider mental health agenda.

Alongside this, you will inspire and develop a high-performing workforce, creating a culture where staff feel supported, empowered and accountable. You will ensure robust governance, financial oversight and performance management are in place, delivering a service that is not only efficient and sustainable, but also consistently safe, high-quality and person-centred.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

The Initial Response Service (IRS) Manager is responsible for the strategic leadership, development and operational delivery of a high-profile, front-door urgent mental health service. The role ensures the service is innovative, responsive and sustainable, aligning with Trust priorities, national policy and wider system transformation.

Key responsibilities include driving operational performance and delivery, ensuring the IRS meets national and local standards, improves access and flow, and delivers high-quality, person-centred care. This involves leading demand and capacity planning, workforce optimisation, and continuous service improvement to enhance outcomes and efficiency.

A central focus of the role is quality, safety and governance, embedding robust clinical governance arrangements, overseeing risk management, and using data, audit and feedback to drive continuous improvement and reduce variation in care. The post holder ensures systems are in place to monitor safety, manage incidents and deliver high standards of care.

The role also includes financial and workforce leadership, ensuring efficient use of resources, delivery of financial plans and development of a high-performing workforce with the right skills and capacity to meet service demand.

Finally, the post holder will operate as a senior system leader, building strong partnerships across health and social care, influencing system-wide service development, and representing the Trust at local, regional and national levels to support integrated, sustainable service delivery

Apply Now

Refine Your Search

senior quality jobs in norwich, eng

Senior Manager

Clinical Director

Clinical Administrator

Audit Assistant Manager - East Anglia

Operational Analyst - Contact Centre

Clinical Support Worker

Senior Operations Administrator

Senior Occupational Therapist

Senior HR Advisor

Registered Manager

FastTrack Trainee Mortgage Adviser

Senior Manager

Freelance Practitioners (Phlebotomy Services) Norwich and surrounding Norfolk Coast

Communications and Engagement Officer

Trustee

Healthcare Assistant

Senior Chef

Assistant Manager

Business Manager

Pastoral Manager

I want to receive the latest job alerts for senior quality in norwich, eng

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