Case coordinator Work, Jobs in Norwich, Nfk (with Salaries)

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)
Ashtons Legal —Norwich
- Customer service
- Microsoft Office
- Communication skills
Quick apply
6d
Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
14d
Patient Care Coordinator
Sheringham Medical Practice —Norwich
- From £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
2d
Care Coordinator
Ambition Community Healthcare LTD —Dereham
- £27,000 - £28,500 a year
- Full-time
- Customer service
- Care experience
- In-person
- Annual leave
- Referral programme
Quick apply
1d
Graduate Quantity Surveyor - Norwich
AECOM —Norwich
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills

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case coordinator jobs near norwich, nfk

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)

Ashtons Legal -
Norwich

Quick apply

Job details

6 days ago

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

This role is responsible for delivering excellent client service and supporting a smooth onboarding process for residential property matters. Key duties include handling client enquiries, issuing quotes, opening files, completing ID, due diligence, AML, and source of funds/wealth checks, and providing administrative support throughout the client journey.

Key Responsibilities

Act as the first point of contact for new and existing clients via phone and web enquiries
Issue quotes and onboarding documentation through Peppermint
Manage referrals and open new client matters, ensuring all required information is captured accurately
Support clients with ID verification, source of funds/wealth checks, and explain onboarding/legal requirements
Carry out conflict checks and maintain accurate client contact and matter records
Prepare, issue, receive, and upload onboarding documents
Arrange appointments where needed and support fee earners with workflow planning
Assist with deed/document requests, file closing, and wider team cover when required
Follow best practice, compliance, risk, AML, CQS, and SLA requirements
Complete mandatory training and continue professional development

Skills and Experience Required

Experience in customer service or a similar professional services environment
Strong communication, listening, and interpersonal skills
Organised, detail-focused, and able to manage a high-volume workload
Confident adapting communication style to different audiences and handling challenging situations
Positive, proactive, and professional approach
Competent in Microsoft Office and case management systems such as Peppermint
Able to review source of funds information and follow up where further evidence is needed
Ideally around three years’ relevant experience in a comparable environment
Flexible and committed to meeting client and team needs

A full job description can be provided on request.

Quick apply

Refine Your Search

case coordinator jobs in norwich, nfk

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)

Customer Operations & Application Support Coordinator

Patient Care Coordinator

Care Coordinator

Graduate Quantity Surveyor - Norwich

I want to receive the latest job alerts for case coordinator in norwich, nfk

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Key Responsibilities

Skills and Experience Required

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