Helpdesk manager Work, Jobs in Norwich, Nfk (with Salaries)

Relationship Manager - SME Business Banking
HSBC Global Services Limited —Norwich
- Full-time
- Customer service
- Business development
- Financial services
4d
Participation Assistant
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Social media management
- Customer service
- Employee discount
- Gym membership
10d
Contracts Administrator
Gleniston Facilities Management Ltd —Norwich
- £24,784.50 - £26,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d

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Participation Assistant
Norfolk County Council —Norwich
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility).
£25,989 - £26,403 a year
10d
Activities Assistant
Eastern Healthcare Ltd —Ely
Previous experience in assisted living, care homes, or nursing homes is highly desirable. Collaborate with other team members to create a supportive environment…
£14.28 an hour
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Relationship Manager - SME Business Banking

HSBC Global Services Limited -
Norwich

Apply Now

Job details

Full-time
4 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Driving Licence
Customer service
Business development
Customer relationship management
Relationship management
Financial services
Communication skills
Banking

Full job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Relationship Manager, SME Business Banking.

This is an exciting opportunity to work in our SME Business Banking segment where you’ll engage with our existing and prospective customers to help them realise their ambitions. As a Relationship Manager, your key goal will be to operate as a person of influence to our customers with a turnover of between £2m and £15m and ensure you deliver world-class customer service.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

Manage an existing portfolio of 50-70 clients, focussing on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
Serve as an ambassador for HSBC by developing the bank’s profile in the local business and wider community
Support customers - placing their needs at the forefront of all that we do, and setting world-class standards
Identify new business opportunities and nurture existing relationships
Build relationships with local professionals and business owners who can introduce new clients and opportunities
Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime, and regulatory risk
Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions

To be successful in this role you should meet the following requirements:

Experience of working in Business/Corporate Banking or Financial Services
Relationship management or client management experience with a passion for delivering outstanding customer service
Business development skills with a track record of account expansion and winning new business
Commercial lending skills and experience
Excellent written and verbal communication skills with the ability to influence and share information in a clear, concise and accurate way
Comprehensive understanding of risk management
A full driving licence in order to attend face to face meetings with customers across Norfolk and Suffolk

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

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