Leisure supervisor Work, Jobs in Norwich, Nfk (with Salaries)

Leisure Supervisor
Warner Leisure Hotels —Gunton
- Full-time
- Hotel
- Guest services
- Leadership
Relief Supervisor
Admiral Slots —Norwich
- £12.75 - £13.25 an hour
- Part-time
Quick apply
Head of Security
Potters Resorts - Hopton-On-Sea —Hopton on Sea
- Full-time
- Hospitality
- First Aid Certification
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Sports and Leisure - Activity and Leisure Supervisor - SP2
Parkdean Resorts —Great Yarmouth
- Resort
- Store discount
- Employee assistance programme
Quick apply
1d
Grounds Supervisor
Warner Leisure Hotels —Gunton
- Full-time
- Hotel
- Organisational skills
- Leadership
10d
Accommodation - Accommodation Supervisor - HK1
Parkdean Resorts —Scratby
- Weekend availability
- Supervising experience
- Resort
- Store discount
- Employee assistance programme
Quick apply
4d
Supervisor Reception
Hilton Grand Vacations —Cromer
- £13.47 an hour
- Weekend availability
- Hospitality
- Communication skills
- Resort
- Free parking
- Employee assistance programme
Security Officer
Serco Plc —Norwich
- £27,649 a year
- 12 hour shift
- Hospital
- First Aid Certification
- Communication skills
- Employee assistance programme
7d
Accommodation - Cleaner - HK1
Parkdean Resorts —Great Yarmouth
- Weekend availability
- Resort
- Store discount
- Employee assistance programme
Quick apply
11d
Electrical Technician
Serco Group —Norwich
- Up to £44,397 a year
- Full-time
- Maintenance
- Communication skills
- Employee assistance programme
SIA Security
Haven —Great Yarmouth
- £13.32 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
4d
Graduate Quantity Surveyor or Employers Agent - Norwich or Cambridge
AECOM —Norwich
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills

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Leisure Supervisor

Warner Leisure Hotels -
Gunton

Apply Now

Job details

Full-time

Qualifications

Cost control
Guest services
Leadership
Communication skills

Full job description

Join our team at Gunton Hall, part of the Warner Hotels Group. This 212-bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch-and-putt course.

Looking to take the next step in your leisure career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you’re free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

As Leisure Supervisor, you’ll play a crucial role in bringing that magic to life.

Role Purpose:

The Leisure Supervisor ensures exceptional guest experiences across the pool, spa, fitness, and activities, leading the team with confidence and genuine care.

The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.

Responsibilities:

Operational Oversight

Act as the on-shift leader across the department.
Monitor operational standards and efficiency in all areas.
Coordinate with department managers to resolve issues promptly.

Guest Service & Experience

Serve as the main guest contact during the shift.
Handle queries, complaints, VIPs, and special requests professionally.
Maintain visibility in public areas to support engagement and satisfaction.

Team Support & Leadership

Provide on-shift support and guidance to teams across all departments.
Reallocate resources during busy periods to maintain service levels.
Motivate teams and lead by example with a positive, collaborative approach.

Health, Safety & Compliance

Ensure adherence to H&S regulations, hygiene standards, and company policies.
Act as the person responsible for emergency procedures, fire safety, and first aid.
Complete incident reports and escalate as needed.

Financial & Commercial Awareness

Monitor upselling opportunities across rooms, F&B, leisure, and retail.
Ensure correct cash handling and billing processes.
Support cost control while protecting guest experience.

Communication & Reporting

Conduct thorough shift handovers to ensure smooth continuity.
Prepare shift reports on key events, feedback, and challenges.
Communicate urgent matters to senior leadership promptly.

Event & Function Support

Liaise with organisers and internal teams to ensure requirements are met.

Problem Solving & Crisis Management

Take decisive action during emergencies or unexpected issues.
Coordinate teams to minimise disruption and ensure guest safety

Behaviours, Skills & Experience

Previous experience in leisure operations.
Knowledge of Health & safety, fire safety, hygiene standards, and emergency protocols.
Excellent communication and problem-solving abilities
Strong leadership skills with the ability to motivate and guide a team.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

leisure supervisor jobs in norwich, nfk

Leisure Supervisor

Relief Supervisor

Head of Security

Sports and Leisure - Activity and Leisure Supervisor - SP2

Grounds Supervisor

Accommodation - Accommodation Supervisor - HK1

Supervisor Reception

Security Officer

Accommodation - Cleaner - HK1

Electrical Technician

SIA Security

Graduate Quantity Surveyor or Employers Agent - Norwich or Cambridge

I want to receive the latest job alerts for leisure supervisor in norwich, nfk

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