Market leader Work, Jobs in Norwich, Nfk (with Salaries)

Team Leader (Norwich)
Wipro Limited —Norwich
- Microsoft Excel
- Microsoft Outlook
- Management
11d
Business Development Manager - East Anglia
BauWatch Group —Norwich
- £35,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
Quick apply
1d
Team Member
NEXT —Norwich
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1d
Team Leader
Liaise - Salcasa —Norwich
- £13.75 an hour
- Weekend availability
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Team Manager
Norfolk County Council —Dereham
- £46,000 - £82,000 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Leadership
- Employee discount
- Gym membership
Warehouse Operative
Alliance Automotive Group LV —Norwich
- Employee discount
Quick apply
Universal Banker
HSBC Global Services Limited —Great Yarmouth
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
8d
Cook Manager
Aspens —Norwich
- £21,614.42 a year
- Full-time
- Sales
- School
8d
Deputy Manager
Liaise - Casarita —Taverham
- £15.50 an hour
- Weekend availability
- Computer literacy
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
Business Development Manager - East Anglia
BouWatch —Norwich
- £35,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
2d
R&D Product Designer- Norwich
Amcor —Norwich
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Client Delivery Executive
NielsenIQ —Norwich
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Senior Accountant
Norfolk County Council —Norwich
- £56,912 - £62,618 a year
- Full-time
- Hybrid work
- Team management
- In-person
- Leadership
- Employee discount
- Gym membership
8d
Commercial Program Manager
Fluke —Norwich
- Sales
- Marketing
- Analysis skills
Branch Manager
Travis Perkins —Fakenham
- Weekend availability
- Sales
- Communication skills
- Employee discount
Trading Manager
Morrisons —Fakenham
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
Chef Manager
Aspens —Melton Constable
- £13.60 - £14.00 an hour
- No weekends
- Sales
- Leadership
- School
Project Engineer
Fluke —Norwich
- Up to 50% travel
- Bachelor's degree
- Travel
Field Sales Consultant - Norwich/Bury St Edmonds/North Ipswich (Craft Industry)
Wurth UK Ltd —Norwich
- £24,000 - £27,300 a year
- Monday to Friday
- Sales
- Driving
- Communication skills
Quick apply

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market leader jobs near norwich, nfk

Team Leader (Norwich)

Wipro Limited -
Norwich

Apply Now

Job details

Permanent
11 days ago

Qualifications

Financial planning
Pension
Microsoft Excel
Microsoft Outlook
Management
Customer service
Computer literacy
Complaint handling
Microsoft Office
Financial services
Business coaching
Leadership
Communication skills
Banking
Time management

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Team Leader (Norwich)
City: Norwich
State/Province: Norfolk
Posting Start Date: 6/22/26

About Servaada, a Wipro company:
Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.

Job Description:About the Role:
Servaada, a Wipro company is looking for a Team Leader with previous experience in customer and client services.

As a Team Leader within our Customer Operations team, you’ll be leading and developing a team of Customer Operations Representative’s.

You’ll be responsible for the team providing a great quality service and customer experience by managing the team effectively through the efficient use of all resources, systems, and procedures.

You’ll also be responsible for ensuring a high-level of engagement amongst your team and making sure the team are clear on their own goals and how that aligns to the goals and strategy of the business area and the wider organisation. You will also set clear expectations of what high performance looks like.

Additionally, you will manage employees with performance issues and handle sensitive staff issues.

Key Responsibilities:
This role will suit you if you are a leader who is capable of effectively motivating and engaging people. You’ll be empathetic and capable of dealing with issues that arise within the team. You’ll also possess excellent time management skills and know when to escalate issues further. You’ll also be comfortable managing a team through change.

Customer Service – Provide award-winning customer support and be part of a supportive team that is all about doing the right thing for our customers.
Accuracy – Maintain accuracy and accountability in an expanding and fast-paced environment.
Teamwork – Recognise the importance of working together as a team to maximise team, department, and company results.
Knowledge - Achieve and actively maintain skills and knowledge of the financial services industry. Focus on sharing knowledge and skills to continue to develop the team and its effectiveness.
Development - Develop new processes and challenging existing ones to maximise efficiency and accuracy. Focus on personal development to achieve industry and career progression.

Your Benefits:
As a Team Leader you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

The is a permanent role, and excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team.

Essential Skills:
Previous experience in a Team Leader, Supervisor, or Management role within a customer service environment.
Experience within the financial services, banking, insurance, pensions, or regulated industry sector.
Strong people management and coaching skills.
Proven ability to manage performance and deliver operational targets.
Knowledge of FCA regulations and customer-focused regulatory requirements.
Strong communication, influencing, and stakeholder management skills.
Experience handling customer complaints and escalated cases.
Ability to interpret data and use MI to drive business decisions.
Competent in Microsoft Office applications, particularly Excel and Outlook.

Desirable Skills:
Experience working in pensions, life and pensions, insurance, or wealth management.
Understanding of Consumer Duty and vulnerable customer principles.
Leadership or management qualification.
Experience of working within financial services and an Institute of Financial Planning certificate.
Experience managing hybrid or remote teams.
Computer literacy and willingness to learn new systems and technologies.

Personal Attributes:
Customer-focused with a passion for delivering excellent service.
Strong leadership presence and ability to inspire others.
Resilient and adaptable in a fast-paced environment.
Proactive and solution oriented.
Highly organised with excellent attention to detail.
Strong decision-making and problem-solving skills.
Collaborative and supportive team player.
Committed to developing others and promoting a positive working environment.

Application of Individual Conduct Rules:
Standard of conduct is reasonable under all circumstances relating to:

Must act with integrity
Must act with due skill, care and diligence
Must be open and cooperative with the FCA and other regulators
Must pay due regard to the interests of customers and treat them fairly
Must observe proper standards of market conduct

Equal Opportunities:
Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.

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Refine Your Search

market leader jobs in norwich, nfk

Team Leader (Norwich)

Business Development Manager - East Anglia

Team Member

Team Leader

Team Manager

Warehouse Operative

Universal Banker

Cook Manager

Deputy Manager

Client Development Manager

Business Development Manager - East Anglia

R&D Product Designer- Norwich

Client Delivery Executive

Senior Accountant

Commercial Program Manager

Branch Manager

Trading Manager

Chef Manager

Project Engineer

Field Sales Consultant - Norwich/Bury St Edmonds/North Ipswich (Craft Industry)

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