Training specialist Work, Jobs in Norwich, Nfk (with Salaries)

Motor Claims Training and Audit Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Maths
- Continuous improvement
Quick apply
11d
Falconry Assistant
NBC Environment —Banham
- £12.71 an hour
- Weekend availability
- Cleaning
- In-person
- Mechanical knowledge
- Flexible schedule
Quick apply
8d
Academic Notetaker
First Class Support —Norwich
- £16 an hour
- Part-time
- Experience working with individuals with disabilities
- English
- Bachelor's degree
- Flexible schedule
Quick apply
2d
BAS: Intelligence Analyst - HMP / YOI Norwich
Ministry of Justice —Norwich
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
11d
Deputy Base Adviser for Autism
Norfolk County Council —Norwich
- £52,761 - £57,297 a year
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
- Gym membership
Service Promotions Executive
SpaMedica —Norwich
- £35,381 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
SPoC Operational Hub Coordinator
East of England Community Health and Care NHS Trust —Norwich
- £28,392 - £31,157 a year
- Full-time
- Management
- Continuous improvement
- Recruiting
8d
Sales Consultant
Haysto —Norwich
- £25,774 a year
- Full-time
- Sales
- Customer service
- Retail management
Quick apply
Sales Advisor
FlooringSuperstore.com —Norwich
- Up to £40,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
4d
E-Rostering Lead - Trust-Wide Allocate Implementation
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- Leadership
7d
SENIOR RECOVERY WORKER - SPECIALIST HOUSING TEAM
Together for Mental Wellbeing —Norwich
- Monday to Friday
- Communication skills
- Free parking
- Store discount
Quick apply
N&W CYPHS Administrator
East of England Community Health and Care NHS Trust (Cambridgeshire) —Norwich
- £25,760 - £27,476 a year
- Full-time
- Oracle
- Microsoft Office
- Human resources
- Annual leave
10h
Assistant Store Manager
Infinity Motorcycles —Norwich
- £32,000 a year
- Full-time
- Customer service
- English
- In-person
- Free parking
- Store discount
Quick apply
11d
Science Support Administrator (Maternity cover)
John Innes Centre —Norwich
- £30,600 - £33,920 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
9d
Bank Physiotherapy Assistant
Spire Healthcare —Norwich
- Computer literacy
- English
- Maths
Therapeutic Care Worker – Merrywood House, Honingham, Norfolk
Childhood First —Norwich
- £35,437.50 a year
- Full-time
- Experience working with children
- In-person
- Relocation assistance
- Annual leave
E-Rostering Lead - Trust-Wide Allocate Implementation
Norfolk & Suffolk Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- No degree
- Organisational skills
7d
Store Manager
FlooringSuperstore.com —Norwich
- Up to £50,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
10d
MBU Clinical Support Worker
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Travel
- Communication skills
4d
Specialist Neurodevelopmental Practitioner
Evolve Psychology Services —Norwich
- £30,000 - £56,000 a year
- Full-time
- Hybrid work
- Experience working with children
- Travel
- Leadership
- Annual leave
Quick apply

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Motor Claims Training and Audit Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year
11 days ago

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Coaching
Mentoring junior staff
Compliance audits
Microsoft Office Suite
Numeracy
Learning quality assurance auditing
Maths
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Staff training
Mentoring
Data analytics
Organisational skills
Management reporting
Professional development mentoring
Training & development
Learning and development experience
Internal quality assurance

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

training specialist jobs in norwich, nfk

Motor Claims Training and Audit Specialist

Falconry Assistant

Academic Notetaker

BAS: Intelligence Analyst - HMP / YOI Norwich

Deputy Base Adviser for Autism

Service Promotions Executive

SPoC Operational Hub Coordinator

Sales Consultant

Sales Advisor

E-Rostering Lead - Trust-Wide Allocate Implementation

SENIOR RECOVERY WORKER - SPECIALIST HOUSING TEAM

N&W CYPHS Administrator

Assistant Store Manager

Science Support Administrator (Maternity cover)

Bank Physiotherapy Assistant

Therapeutic Care Worker – Merrywood House, Honingham, Norfolk

E-Rostering Lead - Trust-Wide Allocate Implementation

Store Manager

MBU Clinical Support Worker

Specialist Neurodevelopmental Practitioner

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