customer experience associate Work, Jobs in nottingham, eng (with Salaries)

Customer Service Associate
UPS —Nottingham
- £24,784 a year
- 8 hour shift
- Customer service
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Operations Associate
Gopuff —Nottingham
- Part-time
- Google Suite
- Restaurant experience
Quick apply
13d
Sales Associate
NEXT —Nottingham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Hybrid work
Part Time Facilities Assistant
Williams Lea —Nottingham
- £13,638.30 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Customer Outcome Manager
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Learning Design
Capital One UK —Nottingham
- Full-time
- Hybrid work
- In-person
- Annual leave
12d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Nottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Quality Assurance Process Manager (Associate)
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Junior Growth Associate (Marketing)
Beauhurst —Nottingham
- £25,000 - £28,000 a year
- Hybrid work
- Sales
- APIs
- AI
Quick apply
5d
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Assistant Accountant
Incora —Spondon
- £27,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Seasonal Sales Associate, PT (8 Hours) - East Midlands
Under Armour —Alfreton
- £12.75 - £14.03 an hour
- 8 hour shift
- English
- Communication skills
- Employee discount
- Flexible schedule
5d
Growth Associate (Marketing)
Beauhurst —Nottingham
- £30,000 - £35,000 a year
- Hybrid work
- Sales
- APIs
- AI
Quick apply
5d
FP&A Analyst - Python/Data Modelling/Coding focus
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- SQL
UI (Product) Designer - Principal Associate
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Project management
- Bachelor's degree
21h
Projects Administration
Rehlko —Heanor
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Lead Data Scientist (Model Developer) / Deep Learning Practitioner
Capital One UK —Nottingham
- Full-time
- Hybrid work
- SQL
- Machine learning
- Mentoring
- Work from home

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customer experience associate jobs near nottingham, eng

Customer Service Associate

UPS -
Nottingham

Apply Now

Job details

Permanent | Full-time
£24,784 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills
Time management

Full job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Customer Service Associate

Location: Nottingham

Join a global logistics leader and help us give customers the great service they expect. As a Customer Service Associate, you’ll be the one that saves the day by listening and finding the best way to get things back on track. Based in our Nottingham office, you’ll play a key role in making sure every customer receives a smooth, reliable experience.

If you like helping people and figuring things out, this is a great place to grow your career.

Your Benefits

You can expect:

Salary of £24,784
Access to a company pension scheme, paid maternity leave, holiday pay and our Employee Assistance Programme
Make the most of discounts at major retailers (including Apple and cinemas) and attractions (including Alton Towers and The London Eye) through UPS Perks at Work
Industry-leading training
Opportunities to progress with our 'promotion from within' policy

Your Tasks

Your main responsibilities will include:

37.5 hours per week, with rota-based shifts falling between 8 a.m. and 6 p.m.
Assisting customers by phone and email with tracking, billing, claims, service issues, and general UPS inquiries
Owning each case from first contact through resolution, providing clear updates along the way
Communicating proactively when follow-up or service-impact updates are needed
Documenting customer interactions, updates, and actions to ensure smooth and consistent service

Your Skills

We're looking for someone who brings:

Strong communication and interpersonal skills with the ability to engage professionally with customers and internal teams
Customer-focused attitude that represents UPS positively and shows a genuine willingness to help
Solid problem-solving and time-management abilities
Previous customer service experience preferred

Ready to take on a role that keeps customers feeling supported and informed? Apply now with your earliest start date.

Our love of logistics is fuelled by our passion for people. That's why we're committed to eliminating discrimination and promoting equality across UPS — from the application process to our everyday workplace culture.

How we recruit:
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Apply Now

Refine Your Search

customer experience associate jobs in nottingham, eng

Customer Service Associate

Operations Associate

Sales Associate

Complaints Insight Specialist

Part Time Facilities Assistant

Customer Outcome Manager

Learning Design

JUNIOR SALES ADVISOR

Quality Assurance Process Manager (Associate)

Junior Growth Associate (Marketing)

Customer Service Representative

QA Insights Specialist - Principal Coordinator

Assistant Accountant

Customer Care Representative - English Speaker

Seasonal Sales Associate, PT (8 Hours) - East Midlands

Growth Associate (Marketing)

FP&A Analyst - Python/Data Modelling/Coding focus

UI (Product) Designer - Principal Associate

Projects Administration

Lead Data Scientist (Model Developer) / Deep Learning Practitioner

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