Data entry work from home Work, Jobs in Nottingham, Eng (with Salaries)

Client Services Coordinator
Infoshare+ Ltd —Nottingham
- £26,300 a year
- Full-time
- Remote
- Customer service
- Salesforce
- Microsoft Office
- Annual leave
- Work from home
Quick apply
14d

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Client Services Coordinator

Infoshare+ Ltd
Nottingham

Quick apply

Job details

Full-time
£26,300 a year
14 days ago

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Employee discount
Transport links
Flexible schedule
Life insurance
Referral programme

Qualifications

Customer service
Salesforce
Microsoft Office
B2B
Leadership
Tax experience

Full job description

We are a newly formed and rapidly growing Software-as-a-Service (SaaS) business for the Public Sector with ambitious plans for expansion through strategic acquisitions and organic growth. Backed by experienced investors and a visionary leadership team, we are building a scalable, high-performance organisation at the forefront of cloud-based solutions. We are a small team within Infoshare+ Ltd who work closely with Local Authorities across England, Scotland and Wales to detect and prevent Council Tax fraud.

We are looking for a self-starting Client Services Coordinator with a keen eye for detail, to join our friendly dynamic team. This role will assist with the daily processing of Client Accounts, managing Client Reviews and responding to calls and email from Clients and Residents. The role is a blend of Customer Service, Project Management and Data Input/Admin, using multiple systems (internal and client systems).

The ideal candidate will be confident, personable and be able to process data quickly with a high degree of accuracy as well as having experience liaising with clients to manage a project.

Duties include:

Updating clients on project performance, ensuring they are successfully delivered on time and project boards are kept up to date
Issuing communications and data processing responses on behalf of UK Councils using our in-house system, Profiler
Evaluating and processing documents
Training clients to use our bespoke software systems
Answering calls and emails, representing Infoshareplus with professionalism
Supporting the Operations Manager with any additional duties

Essential experience:

Customer service
Managing projects
Data processing/business administration
Experience with MS Teams
Fast worker with excellent attention to detail
Team player with a sense of humour
Ability to juggle multiple clients demands at once
Proficient in using Microsoft Office

Desirable experience:

Knowledge of Council tax discounts/local councils
Business Admin/Customer Service qualification
Working in B2B environment

Employment benefits:

Small team offering a relaxed, yet professional environment
Hybrid and fully remote working options available
Central Nottingham office, close to the train station and transport links
Pension Scheme
25 Days Annual Leave plus Bank Holidays
Life Assurance
Perkbox Platform (access to discounts, wellbeing content)
Employee Assistance Program
Flexible working hours

Working hours:

Typical working day 09:00 - 17:30 with half-hour lunch. Flexibility is available between 8.00 and 18.00.

Job Type: Full-time

Pay: £26,300.00 per year

Benefits:

Company pension
Life insurance
Referral programme
Work from home

Application question(s):

Do you have knowledge of council tax discounts or local councils?
Do you have experience working in a B2B environment?
Do you hold either a Business Admin or a Customer Service qualification?

Location:

Nottingham, Nottinghamshire (required)

Work Location: Remote

Quick apply

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