Executive/ senior Work, Jobs in Nottingham, Eng (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
14d
Head of Resourcing and Reward based at Derby
MHA —Derby
- £80,000 a year
- Full-time
- Hybrid work
- Leadership
SEO Executive/ Senior SEO Executive
Atomic —Nottingham
- Hybrid work
- Annual leave
- Flexible schedule
Senior Sales Executive (Saas Solutions)
Microlise —Nottingham
- From £65,000 a year
- Sales
- Salesforce
- Communication skills
- Employee assistance programme
12d
Senior Employee Relations Consultant - 14 mth FTC
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Communication skills
- Annual leave
Senior Operational Leader - Ilkeston
Department for Work and Pensions —Ilkeston
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Group Finance Business Partner
Mortgage Advice Bureau —Derby
- Up to £70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Senior Employee Relations Consultant - 14 mth FTC
Experian —Nottingham
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Communication skills
- Annual leave
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Senior Account Manager
Microlise —Nottingham
- From £45,000 a year
- Negotiation
- Employee assistance programme
- Employee discount
Business Development Executive
Service Innovation Group UK —Derby
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
14d
Financial Controller
Our Lady of Lourdes Catholic Multi-Academy Trust —Nottingham
- £51,356 - £55,565 a year
- Analysis skills
- Organisational skills
- School
- Employee assistance programme
- Employee discount
6d
Principal Support Officer & PA to the Director & Assistant Directors
Leicestershire County Council —Leicester
- £32,070 - £34,359 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Flexible schedule
12d
Lead Business Analyst
Health Research Authority —Nottingham
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
7d
Executive Personal Assistant to Principal
Granville Academy —Swadlincote
- £26,051.71 - £27,793.92 a year
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
14d
Account Executive
Ideagen —Ruddington
- Remote
- Sales
Executive Assistant
The David Ross Education Trust —Loughborough
- £38,220 - £42,839 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
14d
PA to the Board (12-Month Fixed-Term Contract – Maternity Cover)
Sygnature Discovery —Nottingham
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Regional Security Manager - EMEA (m/f/x)*
Solventum —Loughborough
- Full-time
- Hybrid work
- PMP
- Military
- English
Director of Approvals
Health Research Authority —Nottingham
- £90,900 - £113,625 a year
- Full-time
- Hybrid work
- AI

I want to receive the latest job alerts for executive/ senior in nottingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
14 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

executive/ senior jobs in nottingham, eng

Customer Support Team Leader & Account Manager

Head of Resourcing and Reward based at Derby

SEO Executive/ Senior SEO Executive

Senior Sales Executive (Saas Solutions)

Senior Employee Relations Consultant - 14 mth FTC

Senior Operational Leader - Ilkeston

Group Finance Business Partner

Senior Employee Relations Consultant - 14 mth FTC

Senior Complaints Insight Specialist

Senior Account Manager

Business Development Executive

Financial Controller

Principal Support Officer & PA to the Director & Assistant Directors

Lead Business Analyst

Executive Personal Assistant to Principal

Account Executive

Executive Assistant

PA to the Board (12-Month Fixed-Term Contract – Maternity Cover)

Regional Security Manager - EMEA (m/f/x)*

Director of Approvals

I want to receive the latest job alerts for executive/ senior in nottingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected