Head of customer success Work, Jobs in Nottingham, Eng (with Salaries)

Delivery Manager
TheNottingham —Nottingham
- £65,000 - £70,000 a year
- Hybrid work
- Agile
5d
General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
12d
Senior Communications Officer (Digital and Internal)
Newark and Sherwood District Council —Newark-on-Trent
- £39,152 - £40,777 a year
- Full-time
- Hybrid work
- Social media management
- Free parking
- Annual leave
Head of Service - City
Juno Women's Aid —Nottingham
- £39,755 a year
- Full-time
- Public speaking
- Organisational skills
Reservations Coordinator
Mercure Nottingham Sherwood Hotel —Nottingham
- £14.50 an hour
- Part-time
- Data analysis skills
- Hotel
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
13d
Group Customer Resolution and Information Rights Manager
Lithia UK —Nottingham
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
HR Advisor
TheNottingham —Nottingham
- Up to £40,000 a year
- Hybrid work
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
5d
Key Contractor Manager
Marshalls PLC —Nottingham
- Hybrid work
- Sales
- Business development
- Negotiation
- Employee discount
Quick apply
Head of Organisational Development
Dunelm —Leicester
- Agile
- Leadership
14d
Launch & Operations Director
Elevate Supported Living —Nottingham
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Project management
- Recruiting
Quick apply
1d
Sales Leader - Nottingham
Mood London —Nottingham
- £36,000 - £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Employee discount
Quick apply
2d
AI Product Manager
Ideagen —Ruddington
- Full-time
- AI
Customer Services Team Leader
Reconomy Connect —Newark-on-Trent
- Full-time
- Training & development
- Leadership
- Communication skills
- Free parking
- Store discount
HR Administrator
Derby County Football Club —Derby
- Overtime
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Quick apply
14d
Head of Commercial
MHR INTERNATIONAL UK LIMITED —Nottingham
- Business development
- Communication skills
- Employee discount
- Referral programme
People & Service Team Leader
River Island —Nottingham
- Weekend availability
- Customer service
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Global Head of Solution Delivery
MHR INTERNATIONAL UK LIMITED —Nottingham
- AI
- Communication skills
- Employee discount
- Referral programme
6d
Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities
Well Pharmacy —City of Leicester
- Continuous improvement
- Recruiting
- Budgeting
Head of Project Practice
MHR INTERNATIONAL UK LIMITED —Ruddington
- Continuous improvement
- Team management
- Mentoring
- Employee discount
- Referral programme
Club DCFC Sales Administrator
Derby County Football Club —Derby
- Full-time
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Quick apply

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Delivery Manager

TheNottingham
Nottingham

Apply Now

Job details

Permanent
£65,000 - £70,000 a year
5 days ago

Benefits

Paid volunteer time

Qualifications

Jira
Cost management
Waterfall
Stakeholder collaboration
Change management
Risk management
Change leadership
Agile
Multidisciplinary collaboration

Full job description

About The Role

Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact [email protected]

At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you don’t feel you tick every box, we’d still genuinely love to hear from you.

We’re looking for a Delivery Manager who can make change happen smoothly and effectively. In this role, you’ll focus on delivering value and quality outcomes, ensuring work is prioritised and sequenced in the best way to keep things moving without delays.

You’ll play a key part in preparing the business for change and helping teams, processes, and people embrace new ways of working. Working closely with Product Owners, Engineering Leads, and stakeholders, you’ll make sure delivery plans are achievable, quality standards are met, and change is embedded successfully.

If you’re organised, collaborative, and passionate about driving continuous improvement, we’d love to hear from you!

Here’s a taste of what you will be doing as a Delivery Manager at Nottingham Building Society: -

Plan and Prioritise: Break down and sequence work effectively, ensuring initiatives are sized appropriately for smooth, predictable delivery.
Collaborate Across Teams: Bring cross-functional teams together to tackle complex business challenges and manage ambiguity with confidence.
Drive Value: Challenge assumptions and ensure every change delivers maximum impact with clear success measures.
Manage Budgets: Provide structured oversight of cost plans, keeping budgets on track and aligned with delivery goals.
Balance Quality and Feasibility: Work closely with Engineering Leads to align delivery commitments with technical realities and maintain high standards.
Lead Delivery: Plan and manage work across sprints, longer-term initiatives, or hybrid approaches to meet business needs.
Remove Barriers: Identify and resolve risks, issues, and dependencies quickly to keep progress on track.
Enable Change: Prepare the business for new ways of working through effective communication, training, and adoption plans.

About you: -

Continuous Delivery Expertise: Strong understanding of delivery principles and sustaining flow.
Planning and Prioritisation: Skilled in sequencing and sizing change for predictability.
Delivery Methods Knowledge: Experienced in Agile and Waterfall approaches.
Business Change Awareness: Knowledge of readiness, training, and adoption practices.
Problem-Solving and Risk Management: Effective at managing risks, issues, and dependencies.
Collaboration and Leadership: Builds strong partnerships across product, engineering, and business teams.
Qualifications and Tools: Formal training in delivery/project management and proficiency with tools like Jira or Azure DevOps.

Reward & Benefits:

Competitive Package: Fair salary benchmarked against market data, annual discretionary bonus, and 29 days holiday plus bank holidays.
Health & Wellbeing: Access to Medicash healthcare, mental health first aiders, and a suite of wellbeing resources to support you inside and outside of work.
Work-Life Balance: 35-hour working week for full-time roles, with flexibility to help you perform at your best.
Career Growth: Ongoing personal and professional development, we’ll support your ambitions and help you grow your potential.
Inclusive Culture: Be part of a friendly, values-led team that genuinely cares about doing the right thing for colleagues and customers.
Giving Back: Use two paid volunteering days each year to support causes close to your heart, through our Samuel Fox Foundation.
Sustainability Focus: Join a business committed to reducing its carbon footprint and making a positive impact on the environment.
Free access to Octopus Money: Financial coaching & tools that help you plan, manage, and make the most of your money.

Embracing Diversity Together:

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.

We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community

About Us

We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.

Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Apply Now

Refine Your Search

head of customer success jobs in nottingham, eng

Delivery Manager

General Manager

Senior Communications Officer (Digital and Internal)

Head of Service - City

Reservations Coordinator

Group Customer Resolution and Information Rights Manager

HR Advisor

Key Contractor Manager

Head of Organisational Development

Launch & Operations Director

Sales Leader - Nottingham

AI Product Manager

Customer Services Team Leader

HR Administrator

Head of Commercial

People & Service Team Leader

Global Head of Solution Delivery

Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities

Head of Project Practice

Club DCFC Sales Administrator

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