Head of performance improvement Work, Jobs in Nottingham, Eng (with Salaries)

Head of Consultancy Operations
Navitas Safety —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Work from home
Quick apply
8d
Head of Field Operations Transformation
National Grid —Castle Donington
- £80,000 - £100,000 a year
- Hybrid work
- No degree
- Travel
- Leadership
- Annual leave
- Life insurance
2d
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Head of Community Services
Nottinghamshire Hospice —Nottingham
- £54,961 a year
- Full-time
- Travel
- Hospice
- Free parking
- Annual leave
5d
Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
Head of Transformation Delivery (Fixed Term Contract)
Microlise —Nottingham
- PMP
- Agile
- Communication skills
- Employee assistance programme
Product Performance Manager
TheNottingham —Nottingham
- Up to £65,000 a year
- Hybrid work
- Annual leave
12d
Head of Bid Management
M Group —Nottingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
5d
Head of Operations - Fire
Total Fire Safety —Nottingham
- Full-time
- Hybrid work
- Project management
- Contracts
- Leadership
- Annual leave
Quick apply
12d
National Head of Private Client Services
Flint Bishop —Derby
- Part-time
- Management
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
ICP Manager/ Head of ICP
amphos —Derby
- £60,000 - £90,000 a year
- Hybrid work
- Schematics
- Engineering
- No degree
- Free parking
- Annual leave
Quick apply
National Head of Commercial Services
Flint Bishop —Derby
- Full-time
- Management
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
Chief Operating Officer
Flint Bishop —Derby
- Full-time
- Management
- Human resources
- Leadership
- Free parking
- Employee discount
Quick apply
Head of Category Strategy
Sciensus —Burton-On-Trent
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head of Loyalty Propositions and Operations
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
Head of Client Engagement - Debt Recovery
Flint Bishop —Derby
- Full-time
- Customer service
- Business development
- Leadership
- Free parking
- Employee discount
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Head of Resource Planning, Forecasting & MI
Experian Information Solutions —Nottingham
- Full-time
- Continuous improvement
- Leadership
- Annual leave
Head of Test
MHR INTERNATIONAL UK LIMITED —Nottingham
- Azure
- DevOps
- Continuous improvement
- Employee discount
- Referral programme
5d
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills

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Head of Consultancy Operations

Navitas Safety -
Leicester

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Company pension
Work from home
Private medical insurance

Qualifications

Facilities management
Logistics
Continuous improvement
Organisational skills
Scalability

Full job description

Head of Consultancy Operations - Primary Focus

To lead and develop the operational infrastructure that supports consultancy and audit delivery across the business, ensuring resources are effectively deployed, client commitments are met, operational performance is optimised, and the function is scalable to support future growth.

Core Responsibilities:

Operational Leadership

Lead the Consultancy Operations function and take accountability for departmental performance.
Make operational decisions independently and provide recommendations to the Executive Team.
Identify operational risks and implement corrective actions.
Support business growth through effective operational planning and scalability.
Develop and deliver departmental objectives aligned to business strategy.

Resource Planning & Allocation

Maintain oversight of all audit and consultancy allocation activities.
Ensure effective deployment of consultants and auditors to maximise utilisation whilst maintaining service quality.
Monitor future demand, resource requirements and capacity constraints.
Support workforce planning activities in conjunction with Service Delivery and HR.
Ensure allocation processes remain efficient, consistent and commercially effective.

Capacity Planning & Operational Performance

Develop and maintain forecasting models to support business planning.
Monitor utilisation, availability and delivery performance.
Identify operational risks and implement mitigation strategies.
Provide reporting and management information to support decision making.
Ensure service delivery commitments and SLA requirements are met.

Client Mobilisation & Operational Readiness

Lead the operational implementation of new client contracts and service expansions.
Coordinate internal handovers from Sales and Client Services into delivery.
Ensure resource plans, scheduling requirements and delivery processes are established prior to service commencement.
Support operational readiness for growth, new services and new territories.

People Leadership

Lead, coach and develop the Consultancy Operations team.
Set objectives, manage performance and support development.
Foster strong collaboration across Client Services, Service Delivery and Commercial functions.

Key Success Measures

Delivery performance against forecast
Allocation efficiency and scheduling accuracy
Consultant utilisation rates
SLA compliance
Capacity planning accuracy
Operational efficiency improvements
Successful mobilisation of new clients and services
Team performance and engagement
Operational scalability and continuous improvement

Knowledge, Skills & Experience

Essential

Previous experience managing and developing a team.
Experience leading operational functions or departments.
Demonstrable experience of workforce planning, resource forecasting and capacity management.
Experience developing and implementing operational processes and service improvements.
Experience analysing operational performance and producing management information to support business decision-making.
Experience managing competing priorities across multiple workstreams.
Strong commercial awareness and understanding of operational performance metrics.
Ability to influence and engage stakeholders at all levels of the organisation.
Strong organisational and planning skills.

Highly Desirable

Experience managing field-based, remote or geographically dispersed teams.
Experience within consultancy, professional services, facilities management, compliance, logistics or service delivery environments.
Experience of capacity planning, forecasting and mobilisation activities.
Understanding of SLA-driven service delivery models.

Full time appointment - Monday to Friday 9am - 5pm

Applicants to be located in Leicestershire or surrounding areas as regular meetings are required and the team are based locally

Benefits:

Company pension
Private medical insurance
Work from home

Work Location: Hybrid remote in Leicester

Quick apply

Refine Your Search

head of performance improvement jobs in nottingham, eng

Head of Consultancy Operations

Head of Field Operations Transformation

Head of Service Delivery

Head of Community Services

Head of Engineering

Head of Transformation Delivery (Fixed Term Contract)

Product Performance Manager

Head of Bid Management

Head of Operations - Fire

National Head of Private Client Services

ICP Manager/ Head of ICP

National Head of Commercial Services

Chief Operating Officer

Head of Category Strategy

Head of Loyalty Propositions and Operations

Head of Client Engagement - Debt Recovery

Senior Complaints Insight Specialist

Head of Resource Planning, Forecasting & MI

Head of Test

QA Insights Specialist - Principal Coordinator

I want to receive the latest job alerts for head of performance improvement in nottingham, eng

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