Help desk co Work, Jobs in Nottingham, Eng (with Salaries)

Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
2d
Patient Care Coordinator/HCA
The Health Suite —Leicester
- From £25,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
5h
Operations Co-ordinator
Bentley Project Management (UK) Limited —Nottingham
- £34,000 - £36,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
2d
UK Frameworks and Tenders Manager
RM Education Limited —Hucknall
- Hybrid work
- Microsoft Office
- Business development
- Organisational skills
- Annual leave
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Sales
- Maintenance
- Driving
- Employee assistance programme
- Gym membership
Customer Service Administrator
GAP Group —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
10d
Senior Building Surveyor
JAA-Jones Lang LaSalle Limited —Nottingham
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply

Other jobs to consider

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Customer Service Specialist - Desk Based
Kone —Nottingham
Providing support to customers, sales team, Service Managers and Technicians. During every contact moment with the Customer, you are busy as a Customer Service…
2d
Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
Generous Leave: Enjoy a healthy work-life balance with generous holiday entitlement. Logging Interactions: Keep track of user contacts and interactions…
4d

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help desk co jobs near nottingham, eng

Customer Service Specialist - Desk Based

Kone -
Nottingham

Apply Now

Job details

Full-time
2 days ago

Benefits

Company pension

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
Customer service
English
Microsoft Office
Computer skills
Communication skills

Full job description

A Customer Service Specialist employee of KDB has the right 'Service Mindset'. It is a broad and challenging role. Do you enjoy planning, do you have an eye for detail and are you enthusiastic about quickly and proactively switching between Customers and with your colleagues?

During every contact moment with the Customer, you are busy as a Customer Service Specialist to provide a high level of service in a professional manner. Your role is characterized by versatility and taking care of (internal) Customer experience. Your valuable contribution as a member of the team is to assist the Customer as quickly and pleasantly as possible and to provide a suitable solution.

Do you want to work for one of the world's best employers (Forbes) and do you think it is important that a company is open and informal and offers space for your development? Then you are the Customer Service Specialist we are looking for!

Tasks and responsibilities

Providing support to customers, sales team, Service Managers and Technicians.
Dealing with Customer queries, questions about quotes, invoices, complaints, KONE Online, maintenance and repair execution dates, adjustments of contact persons and requests from technicians.
Friendly and professional acceptance and registration of fault reports by telephone or e-mail.
Dispatching fault reports on automatic doors to the right service technician.
Daily management, planning and guidance of technicians and managing contact with KONE Customers.
As a Customer Service Specialist, you continuously work in a dynamic environment between Service Technicians, Field Managers and Customers about the progress of the assignments.
You proactively contribute improvements to optimize the work process and increase the quality within the team. We want to win together!
You are an integral part of the system and ensure our customers are satisfied.

The ideal candidate should have:

As a Customer Service Specialist, you have a customer-friendly attitude, excellent communication skills both written and spoken English.
You enjoy independence, know how to tackle things and have problem-solving skills with the Customer as the central focus.
Proactive attitude and perseverance.
Experience in a Customer Service environment is a plus.
You like a dynamic position and enjoy working together on improvements.
Living in the Nottingham area.
Quick learner and able to take and execute instructions.
You get energy from planning, organizing, quick switching and Customer contact.
You are a driven and enthusiastic person with an eye for detail.
Good computer skills, including MS Office package (Word, Excel, Outlook, PowerPoint, SAP).

KDB - KONE Doors Business

What we offer

A competitive salary.
Generous leave: 25 days plus bank holidays, 1 sustainable employability day based on 40 hours
Ample opportunities to develop yourself further by following training and education.
Pension
Working for an international market leader where you have the prospect of further growth.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

help desk co jobs in nottingham, eng

Customer Service Specialist - Desk Based

Patient Care Coordinator/HCA

Operations Co-ordinator

UK Frameworks and Tenders Manager

Doors engineer, Technical support

Customer Service Administrator

Senior Building Surveyor

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