Senior operations officer Work, Jobs in Nottingham, Eng (with Salaries)

Senior Resident Liaison Officer
PiLON —Nottingham
- Full-time
- Customer service
- Communication skills
- Referral programme
Quick apply
Research Support Officer
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £32,073 - £39,043 a year
- Part-time
- University
- Driving
- Travel
3d
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Quality Assurance Process Manager (Associate)
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Senior Performance Analyst
Leicestershire Police —Leicester
- £49,716 - £54,696 a year
- Full-time
- Mentoring
- Leadership
2d
Chief Operating Officer
Flint Bishop —Derby
- Full-time
- Management
- Human resources
- Leadership
- Free parking
- Employee discount
Quick apply
Senior ECU Administrator
Leicestershire Police —Leicester
- £31,749 - £35,772 a year
- Part-time
- English
- Maths
- Organisational skills
3d
Chief Development Officer
EgeBest Consumer Solutions Ltd. —Leicester
- £120,000 - £151,000 a year
- Full-time
- Marketing
- Master's degree
- Business development
- Flexitime
Quick apply
11d
Chief Agriculture & Poultry Officer
Sunrise Poultry Farms Ltd —Loughborough
- £70,000 - £90,000 a year
- Full-time
- Travel
- In-person
- Mechanical knowledge
Quick apply
7d
Head of Transformation Delivery (Fixed Term Contract)
Microlise —Nottingham
- PMP
- Agile
- Communication skills
- Employee assistance programme
Loss Prevention Team Leader- Leicester
NEXT —Leicester
- From £31,884 a year
- Weekend availability
- Leadership
- Communication skills
- Time management
8d
Resources Officer
Leicestershire LGBTQ+ Centre —Leicester
- £25,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Accounting
- Organisational skills
Quick apply
6d
Senior Software Development Engineer - Services
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- AWS
- APIs
Volunteer Compliance Policy Officer
Kaine Management —Leicester
- Communication skills
Quick apply
Lettings Negotiator
ZEBRAlets (Mansfield) Ltd —Mansfield
- From £26,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Driving
- Free parking
Quick apply
Digital Forensics Practitioner
HM Revenue and Customs —Nottingham
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Laboratory experience
- English
- Presentation skills
- Work from home
10d
Service Support Assistant
Leicestershire County Council —Glenfield
- £25,995 - £26,409 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Data analysis skills
- Annual leave
- Employee discount
6d
UK&I Revenue Controller
Experian —Nottingham
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Accounting
- Annual leave
Quick apply
MBS Release Lead
Metropolitan Police —Kilburn
- £68,112 - £72,953 a year
- Full-time
- Azure
- Oracle
- Computer Science
7d
Head of Occupational Health & Wellbeing
East Midlands Railway —Derby
- £75,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
13h

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Senior Resident Liaison Officer

PiLON -
Nottingham

Quick apply

Job details

Full-time

Benefits

Referral programme

Qualifications

Customer service
Communication skills

Full job description

Location: Nottingham area

Salary: Competitive package

Contract type: Permanent, full-time role

Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check.

We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, we’d love to hear from you.

As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices.

The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction.

Main Objectives of the role:

Monitor and identify training and development opportunities for the Resident Liaison Officers team
Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through the appropriate training as part of their induction
Making sure that new as well as existing Resident Liaison Officers across the organisation are trained and follow the company’s processes in a consistent manner
To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance and residents’ satisfaction KPIs are met
Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures
Drive the continuous improvement of end-to-end processes related to clients' and residents’ interaction

Do you have what it takes?

Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network
Ability to work at a pace and respond quickly to changing demands and priorities
Knowledge of administration, methods of reporting and Key Performance Indicators
A proven understanding of Customer Care with particular reference to vulnerable people is essential
First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential
Proactive, with the ability to deal with issues and complaints in a calm and professional manner

Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer:

23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)
Up to £2,000 reward for successful recommendations as part of our referral scheme
Significant savings on daily shopping through our benefits portal
A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year
A supportive culture and a great team with exceptional talent and experience
Trained Mental Health First Aiders support
Annual training budget so you can focus on your personal and professional development and much more…

About us:

With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers.

We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve.

At PiLON, we don’t just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment.

If you’re reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.

Quick apply

Refine Your Search

senior operations officer jobs in nottingham, eng

Senior Resident Liaison Officer

Research Support Officer

QA Insights Specialist - Principal Coordinator

Quality Assurance Process Manager (Associate)

Senior Performance Analyst

Chief Operating Officer

Senior ECU Administrator

Chief Development Officer

Chief Agriculture & Poultry Officer

Head of Transformation Delivery (Fixed Term Contract)

Loss Prevention Team Leader- Leicester

Resources Officer

Senior Software Development Engineer - Services

Volunteer Compliance Policy Officer

Lettings Negotiator

Digital Forensics Practitioner

Service Support Assistant

UK&I Revenue Controller

MBS Release Lead

Head of Occupational Health & Wellbeing

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