Service delivery manager associate Work, Jobs in Nottingham, Eng (with Salaries)

Administration & Operations Support
Speech Tools Therapy —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
3d
Brand Ambassador
REL Field Marketing —Nottingham
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Employee discount
- Life insurance
Quick apply
3d
Supply Chain Controller
Incora —Derby
- £28,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Commodity Buyer
Incora —Spondon
- £36,500 - £45,500 a year
- Full-time
- Microsoft Office
- Analysis skills
3d
Service Coordinator
Rehlko —Heanor
- Full-time
- Employee assistance programme
Projects Administration
Rehlko —Heanor
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
ICQA Area Manager
Amazon UK Services Ltd. —Mansfield
- Full-time
- Data analysis skills
- SQL
- Bachelor's degree
Associate Cost Manager
Turner & Townsend —Nottingham
- Full-time
- Contracts
Quick apply
Senior Delivery Lead
LSEG (London Stock Exchange Group) —Nottingham
- Full-time
- IT
Project Associate, CTRx Solutions
Myonex —Leicester
- £30,000 - £36,000 a year
- Full-time
- Customer service
North Europe Consumer Care Cluster Lead
Mars —Waltham on the Wolds
- Full-time
- Customer service
- Salesforce
- Microsoft Office
1d
Associate Project Manager
Turner & Townsend —Nottingham
- Full-time
- Civil engineering
- Engineering
- Project management
Quick apply
Private Client - Associate
Buckles Solicitors LLP —Nottingham
- Hybrid work
- Microsoft Office
- Business development
- Travel
- Annual leave
Facilities Manager
SC Johnson Professional —Denby
- Weekend availability
- Leadership
- Communication skills
- Time management
- Free parking
- Annual leave
1d
Real Estate Manager
Celvista Limited —Leicester
- £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Military - Area Manager (Coalville, Minworth or Derby)
Amazon UK Services Ltd. —Coalville
- Weekend availability
- Military
- Bachelor's degree
- Driving
- Flexible schedule
Private Client - Associate
Buckles Solicitors —Nottingham
- Hybrid work
- Microsoft Office
- Business development
- Travel
- Annual leave
Senior/Associate Project Manager - Defence (Construction)
Turner & Townsend —Derby
- Full-time
- Engineering
- Microsoft Office
- Travel
Quick apply
Supplier Manager (Technology / IT Suppliers - Financial Services focus) - Principal Associate
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Management
- Analysis skills
- Contracts
Workshop Manager
Rehlko —Heanor
- Overtime
- Supervising experience
- Continuous improvement
- Leadership
- Employee assistance programme
2d

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service delivery manager associate jobs near nottingham, eng

Administration & Operations Support

Speech Tools Therapy
Nottingham

Quick apply

Job details

Full-time
£28,000 - £35,000 a year
3 days ago

Qualifications

CRM software
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Speech therapy

Full job description

Administration & Operations Support - Full time
Speech Tools Therapy (STT)Join Our Growing Team

Speech Tools Therapy (STT) is a specialist independent speech and language therapy consultancy supporting clients with complex communication needs across the UK. We work closely with case managers, solicitors, healthcare professionals and families to deliver high-quality, responsive services.

As our business continues to grow, we are looking for an organised, proactive Administration & Operations Support professional to help keep our day-to-day operations running smoothly.

The Role

This is an excellent opportunity for someone who enjoys organisation, systems and problem-solving. You will support operational delivery by ensuring routine administrative tasks are completed accurately, systems are maintained and processes are followed consistently.

Key Responsibilities

· Deliver day-to-day administrative support

· Update trackers, databases and workflow systems

· Process referrals and correspondence

· Maintain electronic filing systems

· Complete routine operational tasks

· Liaise professionally with clients and associates

· Monitor outstanding actions

· Escalate issues outside agreed procedures

· Ensure GDPR compliance

About You

· Highly organised

· Excellent attention to detail

· Confident using Microsoft Office

· Excellent communicator

· Works independently

· Reliable and proactive

Essential Requirements

· Previous administration experience

· Strong IT skills

· Excellent organisational skills

· Ability to follow procedures

Desirable

· Healthcare or therapy experience

· CRM experience

· Knowledge of GDPR

What We Offer

· Growing consultancy

· Supportive team

· Flexible working

· Training and development

· Meaningful work

Hours, Location & Salary

Hours: Fulltime
Location: Hybrid / Remote - Nottinghamshire
Salary: Competitive, dependent on experience

STT Role Profile – Administration & Operations Support

Job Title: Administration & Operations Support
Reports to: Operations Manager / Director
Location: Hybrid / Remote (as agreed)
Hours: Full time

Role Purpose

To provide efficient administrative and operational support that enables the smooth day-to-day running of Speech Tools Therapy (STT). Working within established Standard Operating Procedures (SOPs), ensuring that routine tasks are completed accurately, systems remain up to date and any issues outside agreed processes are escalated appropriately.

Administration

· Deliver day-to-day administrative support in accordance with STT SOPs

· Process referrals, documentation and correspondence accurately

· Maintain organised electronic filing systems

· Prepare routine forms and documents

Systems & Trackers

· Update operational trackers accurately and in a timely manner

· Maintain workflow, referral and client management systems

· Ensure records are complete, accurate and compliant

· Monitor routine actions and follow up on outstanding items

Operational Support

· Complete routine operational tasks within agreed timescales

· Support onboarding/offboarding administration

· Assist with document control and version management

· Provide project administration support

Communication

· Respond professionally to routine enquiries

· Liaise with clients, associates and external professionals

· Escalate complex queries appropriately

Compliance

· Follow STT policies, SOPs and governance requirements

· Maintain confidentiality and GDPR compliance

· Ensure documentation meets quality standards

Decision-Making Authority

· Making decisions within documented SOPs

· Prioritise routine workloads

· Escalate issues outside defined processes

· Seek guidance where exceptions arise

Escalation Responsibilities

· Safeguarding concerns

· Complaints

· Data protection incidents

· Clinical queries

· Contractual or financial discrepancies

· Operational issues not covered by SOPs

· Risks impacting service delivery

Key Performance Indicators (KPIs)

· Administrative tasks completed within service standards

· Accuracy of system data

· Trackers maintained

· Compliance with SOPs

· Timely completion of actions

· Positive stakeholder feedback

Knowledge & Skills

· Excellent organisational skills

· Strong administrative experience

· Attention to detail

· Competent in Google Workspace/MS365/cloud systems

· Ability to follow procedures

· Good communication skills.

· Ability to prioritise

Personal Attributes

· Reliable

· Proactive

· Calm under pressure

· Professional

· Team player

· Continuous improvement mindset

· Knows when to escalate

Success Measures (First 3–6 Months)

· Competent in relevant SOPs

· Maintain accurate trackers

· Independently manage routine administration

· Escalate appropriately

· Contribute to efficient operational delivery

Core Principle

Own the process, not the exception. The Administration & Operations Support role is responsible for delivering routine operational work consistently within agreed SOPs, while recognising when matters fall outside those processes and require escalation.

How to Apply

Please submit your CV to [email protected] with a short covering statement explaining why you are interested in joining Speech Tools Therapy and how your experience matches this role.

Pay: £28,000.00-£35,000.00 per year

Work Location: Hybrid remote in Nottingham (Nottinghamshire)

Quick apply

Refine Your Search

service delivery manager associate jobs in nottingham, eng

Administration & Operations Support

Brand Ambassador

Supply Chain Controller

Commodity Buyer

Service Coordinator

Projects Administration

ICQA Area Manager

Associate Cost Manager

Senior Delivery Lead

Project Associate, CTRx Solutions

North Europe Consumer Care Cluster Lead

Associate Project Manager

Private Client - Associate

Facilities Manager

Real Estate Manager

Military - Area Manager (Coalville, Minworth or Derby)

Private Client - Associate

Senior/Associate Project Manager - Defence (Construction)

Supplier Manager (Technology / IT Suppliers - Financial Services focus) - Principal Associate

Workshop Manager

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