A fantastic opportunity to join the John Pye luxury department has arisen. If you are an individual that has an interest in Luxury and Designer products, this role is for you!
What you will love about this role:
- Competitive salary.
- Generous annual bonus scheme.
- Attractive pension scheme.
- 31 days annual leave + work-free birthday.
- Excellent work-life balance.
- Fantastic internal progression opportunities with professional training.
- Achievement and long service company awards, to include our quarterly £6,000 ‘Don Burton Award’ (conditions apply).
- Free on-site parking, retail discount scheme.
- Regular team social events and sports event opportunities including complimentary and discounted tickets.
The primary purpose of the role is to support the Luxury Department to ensure the smooth running of the weekly designer auctions, including processing, photographing and deliver-ies. You will report directly to the Luxury & Designer Auction Supervisor, including consult-ing with other departmental managers and supporting clients.
To be successful in this role you will need to have willingness to learn the distinct designer wear products. The individual will have the ability to adapt to a changeable workload, whilst working in a pressurised environment.
Tasks will include but not be limited to:
- Liaising with internal stakeholders to notify the arrival of stock and the auction dates the items are assigned.
- Undertake detailed descriptions and photographing of the items for auction.
- Prepare items ready for delivery and support with the collection of goods.
- Consulting with internal stakeholders to coordinate and facilitate the smooth running of deliveries.
- Undertake administrative duties, including documenting auction data on Microsoft and handling customer enquiries via telephone, inbound web portal and emails.
- Maintaining transparent communication throughout.
- Appropriately communicate organisational information with both internal and external stakeholders through all communication channels, including email, telephone, and online chat box.
Skills:
- Excellent self-management skills and the ability to adapt to a rapidly changing environment.
- A proactive approach to working within a team.
- Meticulous communication and organisation skills.
- Strong client service skills and confidence in dealing with enquiries.
- Team player, with the ability to work and communicate effectively with staff at all levels and positions across the business.
- Commercial awareness and industry knowledge.
- Flexibility to undertake additional tasks within the business on an ad-hoc basis.
- Good working knowledge of Microsoft Office programs.
- Product knowledge would be advantageous, however full training on assessing and valuing will be provided.
Hours: 37.5 hours a week, Monday to Friday 8:30am to 5.00pm.
Direct Report(s)
- Line Manager: Luxury & Designer Auction Supervisor, Nottingham
Job Type: Full-time
Pay: Up to £25,486.50 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
