general worker Work, Jobs in nottingham, ntt (with Salaries)

First Line Analyst 3
Computacenter —Nottingham
- Rotating shift
- Customer service
- Contracts
- IT
7d
Maintenance Operative
ivolve Care and Support —Nottingham
- £28,000 a year
- Full-time
- Maintenance
- Driving
- Travel
- Flexible schedule
- Referral programme
Seasonal Worker
Comfort Centre Leicester —City of Leicester
- £13.45 an hour
- Part-time
- English
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
1d
General Foreperson
VINCI Energies —Nottingham
- First Aid Certification
- Organisational skills
- Communication skills
General Foreperson
Omexom UK —Nottingham
- First Aid Certification
- Organisational skills
- Communication skills
202605: Prison Officer - HMP Sudbury
Ministry of Justice —Derby
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Annual leave
Legal Assistant
Nottingham Trent University —Nottingham
- £24,597 a year
- Full-time
- University
- School
- Annual leave
- Employee discount
4d
Support Worker in Leicester
Ourway Care Ltd —Leicester
- £14 - £16 an hour
- Part-time
- In-person
- Care plans
- Paid training
- Annual leave
Quick apply
7d
Operations Manager
Decathlon UK —Nottingham
- Weekend availability
- Organisational skills
- Warehouse experience
- Employee discount
Personal Assistant 20 hours
Hays Business Support —Leicester
- £16 - £18 an hour
- Temporary
- Administrative experience
- Organisational skills
- Communication skills
7d
Female Brain Injury Support Worker Leicester from £17 p/h
Leo Healthcare —Leicester
- £17.00 - £17.50 an hour
- Part-time
- Care experience
- English
- In-person
Quick apply
2d
Youth Intervention Officer (Hucknall)
Nottinghamshire County Cricket Club —Nottingham
- £25,000 - £26,000 a year
- Weekend availability
- Computer literacy
- Microsoft Office
- First Aid Certification
First Line Analyst
Computacenter —Nottingham
- 12 hour shift
- Customer service
- Project management
- Presentation skills
10h
Therapeutic Support Worker
Para Group —Leicester
- £33,280 - £34,840 a year
- Overtime
- Childcare
- Working with children
- Driving
- Free parking
- Paid training
Quick apply
Move on Resettlement Case Worker
Falcon Support Services —Loughborough
- £13.85 an hour
- Part-time
- Customer service
- Mentoring
- Organisational skills
Quick apply
10d
Clinical Team Secretary
Nottinghamshire Healthcare NHS Foundation Trust —Mansfield
- £25,760 - £27,476 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
1d
Operational Support Officer
HM Courts and Tribunals Service —Nottingham
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
10d
General Practice Nurse
West Park Surgery Long Eaton —Long Eaton
- Part-time
- Anatomy knowledge
- Medication administration
- Bachelor's degree
Quick apply
1d
Support Worker
Worcestershire County Council —Green Hill
- £25,185 - £33,699 a year
- Part-time
- Computer skills
9d
GP Receptionist (Care Navigator) - Experience Preferred
West Park Surgery Long Eaton —Long Eaton
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
Quick apply
2d

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First Line Analyst 3

Computacenter -
Nottingham

Apply Now

Job details

7 days ago

Qualifications

Customer service
Technical support
Contracts
IT
VPN

Full job description

Location: UK - Nottingham | Job-ID: 218493 | Contract type: Standard | Business Unit: Service Desk

Life on the team

A Security Cleared (Minimum SC) First Line Analyst working in the Second Line Service Desk team supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures.

What you'll do

Incident/Request Management 80%

Manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract.
Maintain technical knowledge and expertise associated with applications specific to individual customers.
Progress / close incidents to a satisfactory conclusion on the incident management system.
Liaise with the team and other Service Analysts / customer on open incidents ensuring no incidents is left unattended beyond SLA.
Escalate potential service issues initially with Team Leader.
Liaise with Team Leader on specific projects where requested.

Knowledge Management 20%

To review and update technical support documents and procedures considering personal experience and information received.
Share knowledge with colleagues and customers through direct communication and knowledge sharing tools.
Proactively research problems and solutions and document findings for the advantage of customers and colleagues.
Actively develop personal knowledge and awareness of new products and solutions.

What you'll need

Experience in a Service Desk Support capacity, with proven experience of resolving incidents for a large corporate customer.
Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure.
General awareness of developments in the IT industry.
Must have excellent troubleshooting skills.
Ability to work in a team and to support team members.
Committed to customer satisfaction and ownership of issues.
Experience of supporting Windows 11 and M365.
Experience with supporting remote workers across a VPN.
Experience of rebuilding workstations.
Experience of networks.
Must have excellent customer service skills, communication and strong attention to detail.
Experience in a Second Line Support capacity would be advantageous.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

general worker jobs in nottingham, ntt

First Line Analyst 3

Maintenance Operative

Seasonal Worker

General Foreperson

General Foreperson

202605: Prison Officer - HMP Sudbury

Legal Assistant

Support Worker in Leicester

Operations Manager

Personal Assistant 20 hours

Female Brain Injury Support Worker Leicester from £17 p/h

Youth Intervention Officer (Hucknall)

First Line Analyst

Therapeutic Support Worker

Move on Resettlement Case Worker

Clinical Team Secretary

Operational Support Officer

General Practice Nurse

Support Worker

GP Receptionist (Care Navigator) - Experience Preferred

I want to receive the latest job alerts for general worker in nottingham, ntt

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