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Location: Based at our Ilkeston branch - Kensington Business Park, The Cottage, Unit 10, Ilkeston DE7 5NY
- Contract: Full-time, permanent role
- Salary: £28,700
About us
Avanti Homecare, established in 2018, is a multi-award-winning, family-run domiciliary care company committed to providing exceptional at-home care services in Derbyshire and Nottinghamshire. With offices in Ilkeston, Ripley, and Long Eaton, we have been supporting our local communities for over six years. Our team is the heart of our success, and we are committed to fostering an environment where employees feel valued, supported, and empowered.
Job summary
At Avanti Homecare, we are on an exciting journey of growth. We are looking for an organised, compassionate and proactive Care Coordinator to support the smooth running of our Ilkeston branch.
You will work closely with the Registered Manager to coordinate weekly rotas, support clients and care staff, maintain accurate records and help ensure high-quality, person-centred care is delivered every day. This is a varied role suited to someone who enjoys problem-solving, communicating with people and keeping things running efficiently.
You will also take part in the management on-call rota which is paid in addition to salary: £30 per day for Monday - Fridays on-call and £60 per day for Saturdays, Sundays, and bank holidays on-call. On call will be one week in every four, including weekends, until 10:30pm. Our office hours are Monday to Friday, 8:30am to 4:00pm.
Key responsibilities for the Care Coordinator include:
- Creating and managing weekly rotas that work well for both clients and the care team
- Responding to rota changes, sickness, holidays and other day-to-day coordination needs
- Supporting the onboarding of new care packages, including client assessments.
- Maintaining accurate client, carer and office records across our digital systems.
- Liaising professionally with clients, families, colleagues and external professionals
- Supporting the care team with guidance, communication and problem-solving
- Taking part in the on-call rota, one week in every four, until 10:30pm, paid in addition to salary
- Covering care calls during office hours where needed.
What we’re looking for
You will be:
- Organised, proactive and able to manage multiple priorities
- A clear communicator with a compassionate and professional manner
- Supportive, caring and empathetic towards clients, families and colleagues
- Confident using digital systems and willing to keep learning
- Honest, reliable and able to set professional boundaries
- Flexible and calm under pressure, recognising that homecare can be unpredictable
- Committed to delivering high standards and developing your career in care.
Essential Experience needed
- A minimum of one year’s experience supporting and caring for people
- At least 6 month’s experience in an office-based role involving rota planning with digital systems
- Strong IT skills, ideally including digital care planning systems
- Strong experience in working with Microsoft Office or Google based software (or similar), email writing and managing an online diary
- A Level 3 Diploma in Health and Social Care or working towards completion
- A full UK driving licence and access to your own vehicle, with the ability to travel to clients’ homes when needed. Travel expenses are paid
- Living within a reasonable travelling distance of the Ilkeston branch.
What we offer
- Competitive salary package and opportunities for progression
- Annual pay reviews to keep salaries in line with inflation
- Ongoing training and professional development
- A supportive, family-run environment dedicated to the wellbeing of both clients and staff
- The chance to be part of a growing team focused on delivering outstanding homecare
- Pension - Employer contributions
- Blue Light Card - Eligible to apply for the Blue Light Card and get access to discounts and rewards.
How to apply
Please send your CV and a cover letter explaining why you would be a great fit for the Care Coordinator role at Avanti Homecare, outlining your experience with rotas and digital systems you have used.
We love AI — we use it too — but your cover letter is your chance to tell us about you. Please write it in your own voice so we can get to know the real person behind the application.
Founded in 2018, we are multi-award winning family run business based in Derbyshire. We have a branch located in Ilkeston and Long Eaton and Ripley. Our care team are very much at the heart of our business and we want to make sure you are supported, valued and listened to so that you are the best version of yourself and able to provide exceptional care to our clients.
